招聘大堂吧主管_西安大雁塔假日酒店招聘信息-最佳东方

DUTIES AND RESPONSIBILITIES

工作职责

FINANCIAL RETURNS:

财务回报

· Supervise cash handling and banking procedures

监督现金的处理和存放程序。

· Prepare daily banking and cash flow reports

编制每日存款和流动资金报告

· Establish and instruct staff in cash security procedures

制定并指导员工执行现金安全制度。

· Deal with irregular payments

处理异常的付款情况。

· Control stock and monitor security procedures

控制存货和监督保安程序。

PEOPLE:

员工团队

· Works with Superior on manpower planning and management needs

和上级领导一起进行人力规划和管理需求。

· Works with Superior in the preparation and management of the Department’s budget

和上级领导一起编制和管理部门预算。

GUEST EXPERIENCE:

宾客体验

· Completion of assigned tasks

完成分配给工作的情况

· Guest Requests

客人的要求

· Coffee and tea is served hot and in accordance with standard

按规范提供热的咖啡和茶

RESPONSIBLE BUSINESS:

企业责任

· In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known

在经理缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求。

· Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up

· 在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。

· Assist with menu and wine list creation

协助菜单和酒水单的设计工作。

· Carries out effective service by ensuring:

高效的提供服务：

· Guests are greeted and seated

迎宾并安排客人就坐

· Daily beverage specials are explained and up-sold

说明并推销每日特价饮料

· Food orders are processed accurately

准确的下餐饮订单

· Trays and tray jacks are effectively used

有效的利用托盘和托盘架

· Food and beverage orders are taken quickly

快速的为客人写餐饮订单

· Supervise functions

· 监督各项职能。

· Supervise outlet service

监督餐厅的服务。

· Supervise the maintenance of service equipment

监督服务设备的维护保养。

· Monitor standards of guest facilities and services

监督客用设施和服务的标准。

· Patron care standards are adhered to by ensuring:

通过确保以下方面遵守宾客服务规范：

· Advise guest on the hotel’s policy of smoking

通知客人酒店的吸烟规定。

· Monitor factors which interfere with the total experience of the guest

监测影响客人总体体验的各方面工作。

· Adhering to stock control procedures

遵循存货管理程序

· Assisting with restaurant set up

协助餐厅的布置

· Assisting with service

协助提供服务

· Assisting with clearing of dishes and table set up

协助清洁餐具和摆设餐台

· Assisting with cleaning of outlet

协助清洁餐厅

QUALIFICATIONS AND REQUIREMENTS

任职要求

· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。

· Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。

· Problem solving and training abilities.

具有解决问题和培训的能力

· Diploma in Hotel Management, Food & Beverage, or related field.

酒店管理，餐饮或相关专业的大专学历。

· 2 years related experience or an equivalent combination of education and experience. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred

2年相关工作经历，或与此相当的教育和相关工作经验结合的背景。具有酒类品牌，啤酒，香槟，非酒精饮料，专用玻璃器皿，准备方法和装饰品知识者优先考虑。

西安大雁塔假日酒店是由陕西省地方电力投资有限公司拥有，由洲际酒店集团以假日酒店品牌进行管理，它的开业标志着假日酒店品牌来到了丝绸之路的起点大雁塔旁。酒店位于南二环东段，地处小寨商圈和曲江文化旅游商圈交汇处，交通便捷、闹中取静。毗邻著名佛教文化景区大雁塔，远眺大唐芙蓉园、大唐不夜城，信步可达陕西省历史博物馆，步行十分钟到达地铁2号线省体育场站，距离西安咸阳国际机场45分钟。大雁塔假日酒店整体设计环保、简约、时尚。酒店充分结合汉唐文化之韵，酒店软、硬装饰随处可见秦砖汉瓦之缩影。让您身临其境，体验中华唐风汉韵之美。