• 五险一金
• 技能培训
• 带薪年假
• 管理规范
• 人性化管理
• 包吃包住
• 节日礼物
• 岗位晋升
• 领导好
• 帅哥多

  
Has an in-depth knowledge of the hotel andthe geographical layout of the city and surroundings
对酒店和城市的地理布局和环境有深入的了解。
 
Knowledgeable about all VIPs in-house,hotel functions and special events
了解所有在店VIP客人，酒店的设施设备功能和特殊节日与活动。
 
Collects as much feedback information onVIPs as possible (on daily basis) by checking e.g. Google, Opera PMS company wide,briefs and distributes this information within the hotel to all relevantdepartments by e.g. daily guest fact sheets/reports, newsletter, etc. andensures information is updated in the guest profile
通过谷歌，Opera管理系统尽可能多的查看VIP客人的反馈信息（每天），并通过每日客人实况说明/报告，通讯等给全部相关部门摘要并分发信息，确保客人档案信息的更新。
 
Top VIPs MUST be welcomed upon arrival,escorted to their room and bid farewell upon departure
必须在顶级VIP抵达时欢迎，护送回房并在离店时告别。
 
Liaises with FOM, HM and GM to preparetailor made guest itinerary for Top VIP’s when appropriate and coordinate VIP greetingsand departures – ahead of time
负责联系前厅经理，驻店经理和总经理为顶级VIP适时地准备量身制定的行程，提前协调VIP欢迎和离店事项。
 
Welcomes visitors to the hotel, assist withgeneral information, internal promotions and directions
欢迎酒店参观者，给予基本信息，内部促销活动和指向的帮助。
 
Handles guest complaints and requests in apolite and efficient manner, gives further instructions to the relevant staffif needed to ensure optimal guest satisfaction
礼貌并有效的处理客人的要求和投诉。为确保客人最佳的满意度，予以相关员工更深层次的指导。
 
Maintains a record of all complaints andrequests, follows up and informs concerned operating departments
记录所有投诉和意见，必要时予以跟进并通知相关部门。
 
Performs special projects and relatedduties as assigned
执行特殊项目和相关职责。
 
Participates in the development,implementation and review of the policies, procedures, practices and standards.
参与政策，程序，实践和标准的开发、实施、和检查。
 
Walks throughout the hotel recognizingguests and engage with them appropriately
认知客人并适当的和客人交流。

About Kempinski Hotel YinchuanThe Kempinski Hotel Yinchuan is the first, and only international five-star brand in Yinchuan, the capital of the Western Xia Empire, which is superbly situated in the heart of the city’s central business district - Jinfeng, only a 30-minute drive from Yinchuan Hedong Airport. The hotel is adjacent to the International Conference & Exhibition Centre, the Museum of Ningxia, the Science & Technology Museum and the Town’s People’s Square making it ideal for both business and leisure travellers. Each of the 409 rooms and suites feature an elegant and timeless decor, luxurious furniture combined with superb amenities. The magnificent views of people Square and the snow capped mountains in the background provide a fascinating visual experience. Kempinski hotel Yinchuan is proud to contribute to local customs offering HALAL foods in all outlets, as well as international delicacies from a wide variety of restaurants, including a home brewery operated by the famous German “Paulaner Brauhaus”. Kempinski Hotel Yinchuan conference and banqueting facilities provide a total of 2600 square meters of function space, including a 780 square meters  pillar-less grand ballroom and additional 12 conference and meeting rooms equipped with state-of-the-art technology and equipment.银川凯宾斯基介绍     凯宾斯基酒店是银川第一家，也是唯一一家的国际五星级酒店。在宁夏首府，这是位于金凤区中央商务区的核心地带。距银川河东机场仅30分钟车程。酒店临近宁夏国际会展中心，宁夏博物馆，科技馆。是商业，旅行的理想地方酒店共有409间配置豪华，装修一流，设施齐全的房间。人民广场的壮观风景和贺兰山的风景让你一览无余。银川凯宾斯基酒店有信心为人们提供清真食品，以及多种多样的国际美食。包括来自德国著名啤酒厂的“黑啤”银川凯宾斯基酒店2600平方米的场地可提供商业会议，宴会。其中包括780平米的超级宴会舞台，外加12间独具艺术风格的商业会议室。