• 五险一金
• 节日礼物
• 领导好
• 帅哥多
• 美女多
• 岗位晋升
• 带薪年假
• 包吃包住
• 人性化管理
• 年度旅游

 前台大副岗位职责：
1. Initial all guest folio, immediately after their preparation and before they are filed with the Front Desk, in evidence that the billing instructions and other details are complete and correct.
在客人的账单准备好之后，在前台员工归档之前立即在客人的账单上签字，客人的付款方式及账单要求等其他具体信息必须完整及正确的作为证据
2. To ensure all folios are processed with minimum delay after the arrival of guest, in the interest of current guest information and the timely positioning of charges.
确保客人在到达前台后，账单等离店手续在尽可能短的时间内办理完毕，
3. To be fully aware of the VIP guests expected each day and those already in the house, and familiarize himself with the names, affiliations and room number.  Greet VIP guests by name during the course of each day as an indication of personal courtesy and recognition.
需清楚知道每天到底的贵宾信息，尤其是那些住店贵宾，需熟知所他们的姓名，所在公司和房间号码。通过使用贵宾的名字向他们打招呼来显示酒店对他们个性化的关怀及认知。
4. To inspect all VIP room prior to the arrival of guests to ensure that the rooms are in perfect condition and VIP courtesies specified are tastefully and appropriately placed.
在贵宾到店前检查贵宾房间以确保该房间处于理想状态，且赠送的欢迎物品被优雅地摆放在合适的位置。
5. To escort VIP guests to their rooms and other guests as may be required.
引领贵宾至相应的客房，若其他客人也提出要求时，引领客人至相应的客房。
6. Be aware of the expected occupancy of the day, anticipate opportunities of sales and be prepared to make on the spot decisions as to the acceptance or rejection of walk-in and emergency layover business.
清楚认识到当日客房入住率，掌握好销售的时机，并在出现未预定散客到来或临时延房的情况时，果断决定接受或拒绝。
7. To make frequent tours of the front of the house to ensure that lobby furniture is in its proper place and other items such as ashtrays, overhead lights and table lamps are clean and functioning.
经常巡视大堂，确保大堂内的家具摆放在相应位置以及其他各项设施如烟灰缸、吊灯、台灯干净整洁且正常运行。
8. To prepare maintenance orders as required or notify the appropriate department head, recording all inspections for future references.
准备维修任务，在必要时汇报部门领导并记录所有的检查状况以供参考。
9. To review each day the accounts for guests whose balances have exceeded the credit limit and decide to initiate collection efforts immediately, or extend additional credit.  To report to superior if necessary.
回顾每天客人签单额度大于押金的百分比并且决定立即着手追加信用额度。在必要时，报告上级。
10.  To supervise the back of the house to ensure good security and cleanliness, paying particular attention to fire hazards such as staircase obstruction.
监督管理酒店的后门以确保良好的安保及环境整洁。特别关注例如楼道物品堆积处的火灾隐患。
11. To ensure adequate and appropriate lighting throughout the hotel is maintained.
确保酒店维持充足的照明度。
12. Be alert to personnel on duty in all operating area of the hotel, reporting problems directly to the department head concerned, in person, or in writing. In those cases where it is appropriate, directly request employees to take whatever action is immediately required, otherwise avoid giving direct instruction to personnel. Remain sensitive to the need for tact and cooperation with operating department heads that may result what may be constructed as interference.
注意酒店员工当值区域的运行情况，亲自或书面向部门领导汇报问题。除特殊情况可直接要求雇员立刻采取行动外，应尽量避免这种情况的发生。与各部门领导灵活合作，解决误会导致的干扰。
13. To attend Front Office section head meeting monthly.
参加每月一次的前厅部例会。
14. To train staff to work safely.
向员工培训如何安全地工作。
15. To monitor and ensure a safe working environment.
监督并确保一个安全的工作环境。
16. To handle and record all critical situations in a AM log book such as damage to hotel property, accidents, theft & loss,  unconscious guests, walk-out guests, skippers etc.
处理并在前堂副经理记事本上记录所有的重要突发事件，例如酒店财产遭到破坏，意外事故，盗窃和丢失物品，无意识的客人，出走的客人和逃账的客人等。
17. To coordinate with Security in the investigation of irregularities and undesirable guests.
协调安保部调查行为不当的客人。
18. To be responsible for the guest satisfaction and/or profit and loss of at least one Front Office section.
负责让客人感到满意，并至少对前堂部下的某个分部门的损益负责。
19. To act accordingly to the Emergency Response Team responsibility in case of emergencies such as fire alarm, bomb threats etc.
在紧急状态下如火警，炸弹恐吓威胁等，根据紧急应变小组作出相应的行动。
 20. To handle guest disputes and complaints tactfully and report to superior accordingly such as MOD, FOM, DOR, EAM and/or GM.
灵活处理客人间的争论矛盾和客户投诉，并报告给上级如总值班经理, 前堂部经理,房务部总监,行政助理经理及总经理。
前台大副岗位要求：1、身心健康、五官端正、长相清秀
                    2、男身高170以上，女身高160以上
                    3、本科学历以上，英语口语精通
                    4、有同等星级酒店工作经验者5年以上

上海富豪金丰酒店坐落于上海最重要的商贸区之一的浦东金桥出口加工区，周边有众多全球500强企业。酒店有380间精美装修的客房，5层富豪行政楼层以及25间商务套房。每间客房空间宽敞明亮，集功能，舒适于一体，配备能够接收国际卫星节目的等离子电视机，高速因特网上网系统等，为您带来优雅，舒适的体验。适合长住商务旅客的小套间还准备了简易厨房和烹饪设备，尽享“家外之家”的入住体验。还拥有五间风格各异的餐厅和酒吧为宾客提供中、西、意式及国际美食佳肴。400平方米的无柱式富豪宴会厅和15间大小各异的会议室适合举办各种类型的会议及宴会。所有的场地均配备了高品质的音响视听设备和高速宽带上网接口。酒店服务：24小时客房送餐 、商务中心 、车辆租赁 、免费擦鞋服务 、礼宾服务 、会议设施设备 、 咖啡厅 、夜床服务 、快速入住/退房服务 、 残疾人设施 、外币兑换 、健身中心 、房内保险箱 、 健身俱乐部内按摩浴缸 、干洗服务 、 酒廊/酒吧 、无烟楼层 、停车服务  、 保险箱、酒店轿车服务酒店地址：浦东新区金桥金港路318号。地铁9号线金桥站3号口出来800米左右富豪金丰酒店获奖荣誉-“2013-2014 The Best Business Hotel of China” by Golden Horse Award of ChinaHotel 2013 -2014 中国饭店金马奖 – 中国最佳商务酒店- 2013 Most Popularhotel in Shanghai by Oriental Morning Post非常之旅华语传媒旅行大奖 “ 2013年度上海地区最具人气酒店”- CtripBest Corporation 2013 Award”2013携程网年度最佳合作酒店- 2012 Best Mice& Conventition Hotel by Golden Horse Award of China Hotel2012中国饭店金马奖- 中国最佳会议会展酒店