楼层主管
4千-5千
停止招聘
发布于 04-28
楼层主管
4千-5千
徐州 | 经验不限 | 高中 | 招1人
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职位描述

• Supervision of Room Attendants.

管理客房服务员的工作。

• Liaise with Housekeeping Coordinator to implement daily requests and action any new requests from Langham Touch throughout the day.

与客房部协调员沟通联络以便对任何一个客人通过总机提出的新要求作相关回应。

• Attend to the delivery of special amenities according to the guest preference states in the profile.

通过客人历史档案,根据宾客的个人喜好在客房摆放特殊的用品。

• Liaise with other departments on behalf of the guest and follow up to ensure all requests have been actioned to the guest’s satisfaction.

代表客人和其他部门联络,确保他们的要求都被执行以期得到客人的满意。

• Maintain the cleanliness of the working stations.

保持工作间的整洁。

• Reporting of maintenance, via the phone or on a request docket.

通过电话或者维修工程记录来报告设备保养。

• Undertake daily room checks of all VIP guest rooms, Long Staying Guests, non-self checking Room Attendants and spot checks of Room Attendants who are self checking when it applies.

承担每日VIP宾客房间检查,常住客人的房间以及非自查服务员所做房间的检查,以及自查服务员所做的房间的抽查。

• Report accidents and damages promptly to the Housekeeping Coordinator. Ensure the required paperwork is completed immediately.

及时向客房部协调员报告事故和损坏情况,并且确保及时填写相关记录。

• Explain and promote hotel facilities and services whenever possible.

在需要的时候向客人解释和促销酒店的设施和服务。

• Ensure that all colleagues comply with the grooming and uniform Standards

确保所有同事按照仪容仪表和工作制服的相关标准工作。

• Take personal responsibility to all the floor master keys are used under control and conduct spot check on regular basis.

承担楼层万能钥匙在可控情况下使用的责任,并且定时抽查。

• Ensure compliance with legislated health and safety requirements within the workplace.

在工作区域内遵守相关健康和安全的工作须知。

• Comply with all Corporate and Hotel Standards and Procedures. Ensure all of them are in line with the brand standard and quality assurance requirement.

遵守所有酒店规章制度,确保所有的工作都与品牌的标准和质量保证为标准线。

• Actively promote a work environment, which cares for guests and colleagues alike.

关心宾客和关爱同事从而营造积极地工作环境。

• Perform any duties assigned by the Management deemed necessary. 

执行任何管理层委托的工作

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公司地址
徐州市云龙区秦郡路一号
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 国有企业
    企业性质
As the wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group encompasses a family of distinctive hotels under The Langham Hotels and Resorts and Cordis Hotels brands. The Group takes its name from the legendary Langham in London which was widely recognized as Europe's first Grand Hotel. For over 150 years, this flagship hotel has represented sophisticated and gracious hospitality, a philosophy that reflects elegance in design, innovation in hospitality, sincere service and captivation of the senses across all properties.作为鹰君集团有限公司的全资控股子公司,朗廷酒店集团旗下拥有一系列分属于朗廷酒店及度假酒店和康得思品牌的酒店。集团的名字源于传奇的伦敦朗廷酒店,该酒店为欧洲首家奢华酒店,逾150年來一直是奢华住宿及卓越服务的典范。集团旗下酒店至今仍秉承伦敦朗廷酒店的传统,设计典雅高贵,挚诚待客,致力推陈出新,务求缔造令人眼前一亮的住宿体验。Launched globally in 2015, the Cordis brand derives its name from the Latin term meaning "heart." The brand's concept focuses on delivering heartfelt service and authentic local experience. Until now, there have been 4 Cordis hotels distributed in Beijing, Shanghai, Foshan and Ningbo.朗廷酒店集团于2015年在全球推出“康得思”品牌,该品牌英文名在拉丁文中译为“心”,旨在致力为宾客提供恪守挚心的服务和纯正的本土体验。目前中国大陆区已开业的康得思酒店分布在北京、上海、佛山和宁波四个城市。Cordis, Xuzhou is a prestigious development project located at the China Merchants Xuzhou Center.  It is a situated in the core financial hub of the New City District, Xuzhou.  The hotel is the fifth Cordis in Greater China after Hong Kong, Shanghai, Beijing, and Ningbo. Additionally, it is the first hotel opened by the Langham Hospitality Group in Jiangsu Province.Cordis, Xuzhou, Open in the 31,Aug 2023, boasts a total area of 26,000 square meters and has 269 guest rooms and suites. It features an outpost of the renowned Hong Kong Michelin-starred Cantonese restaurant Ming Court, Cordis Children’s Camp, banquet facilities with a capacity of 1,000 people, Gym, indoor pool, spa and other high-end services.徐州伊敦康得思酒店坐落于招商徐州中心,是徐州新城区核心板块金融集聚区的重点发展项目,也是康得思品牌继香港、上海、北京、宁波后,在大中华区开设的第五家酒店,同时也是朗廷酒店集团于江苏省开设的第一家酒店。徐州伊敦康得思酒店毗邻徐州市行政中心,大龙湖,交通便捷,酒店于2023年08月31日开业,总体量2.6万平方米,拥有269间客房,包括享誉业界的米其林星级粤菜食府明阁的姊妹餐厅——明阁,康得思儿童天地,多功能豪华无柱宴会厅,健身房、室内泳池、水疗中心等高端服务配套。在朗廷品牌诞生158周年之际,进驻徐州这一战略布局是朗廷酒店集团的又一里程碑,届时集团将会把康得思品牌挚心服务的宗旨注入徐州伊敦康得思酒店当中,立志将其打造为徐州酒店行业的新标杆.The whole Dalong Lake scenic spot can be panoramic view from the hotel position. The hotel is conveniently located in downtown Xuzhou in 15 minutes by subway Line 2 and 20 minutes by bus to Xuzhou Railway Station, seamlessly connects you to all major destinations from this vibrant city.站在酒店内,整个大龙湖风景区可尽收眼底。酒店交通便利,乘坐地铁2号线,15分钟即可到达徐州市中心,乘车20分钟可到达徐州高铁站,是商务、会议和休闲旅客的理想选择。
徐州市云龙区秦郡路一号
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