Main Duties /主要职责
To conduct credit investigations so that an intelligent informed decision of a customer’s credit worthiness, character and ability to pay may be ascertained to justify extension of credit.进行信用调查，根据顾客信用度，特性和支付能力做出信用给予的决定。
To ensure the collection of accounts receivable is kept current and follow up closely on over-aged accounts.确保收取的应收账款是当前的。密切追踪超龄应收款项。
To maintain good relations with hotel customers including but not limited to wholesalers, corporate clients, hotel guests, travel agents, tour operators, function organisers, airlines, government etc.与酒店顾客维持良好关系，这些顾客包括并不限于批发商，企业客户，酒店客人，旅行社，旅游经营商会议组织者，航空公司，政府部门等。
To review supporting documents verifying the accuracy of the balance of receivables.审查附件，核实应收余额的准确性。
To recommend the write off of uncollectible accounts only after a comprehensive pursuit of outstanding monies has taken place.建议只有在全面地追讨拖欠款项后仍无收到的，才能注销不可回收的账户。
To report immediately any unfavourable information received affecting a customer’s credit standing so that appropriate action may be taken.应立刻报告影响顾客信贷的不良信息，以采取合理的行动。
To report directly to the General Manager or Director of Finance on all matters affecting credit and collection.向总经理或财务总监直接报告所有影响信贷和收款的事宜。
To supervise the activities of the credit staff in order to achieve an efficient and effective performance of each individuals duties and responsibilities.管理信贷工作人员的活动，以确保每个人有效的工作业绩。
To maintain an up to date Credit Manual and ensure that they are strictly adhered to and enforced.保持最新的信贷手册，并确认他们被严格遵守和执行。
To work closely with the Accounts Receivable Supervisor to follow up on overdue accounts.与应收账款主管密切合作，跟进逾期账户。
To ensure that all collection calls have been made on a timely basis, documented in writing and followed up on a monthly basis.确保所有催款电话及时打出，书面记录,并每月跟进。
To schedule credit meetings at least once a month.安排至少每月一次的信贷会议。
To ensure that the number of debtor days outstanding is within the acceptable range as stipulated in the policies and procedures manual.确认债务人欠款天数在政策和程序可以接受的范围内。
Ensures that the month end processes are completed in a timely and accurate manner.确保月末关账及时准确地完成。
Prepares all supporting documentation for monthly allowances and monthly journal vouchers relating to the receivables ledger.准备所有关于应收账目的每月扣减和每月凭证的支持文件。
Ensures the timely and accurate entry of all credits to the various accounts.确保及时及准确的凭证贷计各账户。
Handles all customer queries in a timely and effective manner, using preventative rather than curative measures.及时并有效地处理所有客户疑问，使用防止措施，而不是补救措施。
Pro-actively follows up on any outstanding accounts to ensure the hotel is protected from loss.积极主动跟进所有拖欠账户，以防止酒店的损失。
Prepares all necessary reports pertaining to accounts receivable.准备有关部门应收账户的所有必要报告。
Alert sister hotels on bad debts accounts information to avoid losses might be incurred in other sister hotels.提醒姊妹酒店坏账客户名单，避免其他酒店遭受损失。
Processes and controls all sundry payments made by credit card.处理和控制各类信用卡付款。
Maintains an adequate and up to date filing system.维护足够的并且最新的数据档案系统。
Is flexible in relation to working hours, particularly around month end.按时完成各项工作，特别是在月末。
Handles all requests and enquiries in a timely, efficient and friendly manner.及时，有效，友好地处理所有要求和询问。
Minimises the risks of accidents and workers compensation costs by ensuring the correct work practises are used and that the area is safe from hazards.确保正确的工作实践及该工作区域的安全不受危害，使得意外的风险和员工赔偿费用最小化。
When the hotel is busy, every employee has the responsibility and obligation to accept the assignment from the hotel management voluntarily to support the operation of the hotel.当酒店业务繁忙之时，每一位员工都有责任和义务接受管理层的安排，自觉并自愿地前往酒店运营部门支持工作。
Finish extra tasks arranged by superior randomly.完成上级临时安排的其他工作任务。
Qualification: 任职要求
Certain English ability in listening, speaking, reading and writing.简单的英语听、说、读、写能力。
Familiar with office software熟练掌握各种办公软件的操作。
College, University, or travel school related course an advantage专科以上学历。
Accounting working permit.具备会计从业资格证书。
More than two years experience as credit.两年以上信贷工作经验。

 
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