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岗位职责
1、按照酒店规程清扫客房,及时补充客房用品,控制物料消耗。
2、发现房间设备损坏,地毯、墙纸污迹应做好记录,及时通知客房中心。
3、严格执行安全制度,确保客房安全。
4、及时反馈宾客信息和意见。
5、在早班不在时协助楼层完成对客服务工作和相关后勤保障工作。
6、完成领导交办的其它工作任务。
岗位要求
1、热情好客,能进行中文书写工作。
2、有1年以上客房工作经验或相关经验。
3、能进行简单英文对话。
4、身体健康,相貌端正。
5、接受过正规客房服务培训。
苏州香格里拉屹立于苏州高新区核心商圈(狮山商圈)。客房楼层位于第28层至51层,因此被誉为“云端酒店”。从酒店步行可至大型购物中心,身居苏州地铁三号线狮山路站,临近一号线和五号线。毗邻苏州博物馆西馆,寒山寺,虎丘,拙政园, 苏州乐园森林世界及夏季水乐园等著名历史人文景点。距离苏州火车站仅需约15分钟车程。酒店拥有多家当地著名餐厅,譬如以苏帮菜闻名的香宫中餐厅,呈现国际风味美食的咖啡厅,西村日本料理餐厅。Shangri-La Suzhou is conveniently located in the core business district of Suzhou High-tech Zone (Shishan Business Circle). The guest room floor is housed on the 28th to 51st floors and is therefore known as the “Up in the Air” hotel. It is within walking distance from neighbouring shopping centre and Shi Shan Road Station of Suzhou Metro Line 3, and near Metro Line 1 and Line 5. Our hotel is adjacent to a number of famous historical and cultural attractions, such as Suzhou Museum West, Hanshan Temple, Tiger Hill, The Humble Administrator's Garden and Suzhou Amusement Land. The hotel is about 15 minutes’ drive from Suzhou train station. The hotel has a range of fine dining and casual eateries, for example: Shang Palace, Café Soo and Nishimura.