招聘ID19619 Assistant Banquet Manager 宴会厅副经理

Essential Job Functions:

首要工作职能：

Fully participate in the SPMM program
积极参与“服务附加记忆缔造者”项目

The Banquet Assistant Manager will report directly to the Banquet Manager.
宴会厅副经理直接向宴会厅经理报告

Comfortable with busy high quality operations, managing multi tasks as well as having strong interpersonal skills.
适应快节奏、高质量和成功的餐饮营运，处理多种工作，以及拥有较强的人际沟通技巧

Assist the manager to achieve the results of all pillars (Guest Satisfaction, Financial, Colleague, Health and Safety).
协助经理完成一些重要工作负责（客户满意度，财务，同事，健康和安全）

In the absence of the Banquet Manager the Assistant Manager handles all managerial duties.
在餐厅经理不在时助理经理要处理所有管理工作

Maintain clear communications with the Food & Beverage Director, including all relative internal communications, and to relay all guest comments both positive and negative. Further pass on all necessary communications to the Food & Beverage team.
和餐厅经理保持明确的沟通，包括所有相关的内部沟通，并转达来自客人的正面及负面的意见。并和餐饮部的整个团队保持进一步的沟通

Train and develop all staff to operate to the required standards as established by the Hotel and Food & Beverage department, and keep appropriate documentation.
培育和发展所有工作人员根据酒店和餐饮部的要求标准来合作，保存相关文档

Ensure that department trainers plan and implement continuous effective training for employees.
确定部门的培训计划并且进行持续有效的员工培训

Ensure that agreed safety standards are communicated, upheld or surpassed, at all times.
在任何时候都要对安全标准进行沟通，维护并超越

Abide by all rules, regulations, policies and procedures of the hotel.
遵守所有规则，规章，政策和酒店的程序

Ensure the effective inter departmental communications are conducted in professional manner.
确保有效的跨部门通信专业的方式进行

Aid with the continued development of the Fairmont Peace Hotel’s positioning as the leading Food and Beverage destination in Shanghai.
协助费尔蒙和平饭店的持续发展，并实现其作为在上海餐首屈一指的餐饮目的地
Ongoing control and enhancement of quality standards and guest service.
持续管理和提高质量标准和宾客服务

Daily supervision, coordination and direction of the department colleagues and leaders, anticipating and ensuring prompt, courteous service.
日常监督，协调和管理本部门的同事和主管，确保提供及时，周到的服务
Ensure that all employees report for duty in the outlet with correct uniform in a timely manner.
确保所有员工按时到岗，正确地穿着制服。

Ensuring that the Banquet department and functions maintain a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows.
确保整个宴会部门和其职能保持一流的品质和良好的视觉效果其中包括：环境氛围，整洁，有序，装饰和服务流程

Establish and implement 5 star service levels.
建立并实施5星级的服务水平

Assists in the execution of VIP and/or large ballroom events.
直接负责VIP和/或者一些大型宴会

Monitors meeting and conference service standards.
实施会议和大型会议服务标准

Creating and implementing a preventative cleaning and maintenance program of all banqueting areas & equipment.
制定和实施关于所有宴会场所及设备的预防性清洁和维修方面的方案

Work with the Stewarding team to ensure that all equipment needs are met and all equipment is properly maintained.
和管事部的团队进行合作来确保所有所需的相关设备和所有设备的维修

Adhere to all budget guidelines that are established for each event.
坚持每个宴会的预算要求

Creation and implementation of guest preference programs.
建立和实施客人喜欢的节目

费尔蒙酒店及度假村拥有过百年奢华酒店的营运经验，在全球各国拥有风格各异的酒店及享誉世界的声誉。由费尔蒙集团管理的上海和平饭店以其富丽奢华、悠久历史在远东地区傲视群雄。Fairmont Hotels & Resorts boasts over 100 years of luxury hospitality experience, with a distinctive collection and a worldwide reputation for excellence.Managed by Fairmont Hotels and Resorts, Fairmont Peace Hotel, overlooking Shanghai’s Huangpu River, boasts a history that overshadows that of any other hotel in the Far East.我们相信我们的同仁“Colleagues”就是我们成功的基础，我们热衷于发掘及培养人才，并为其提供业内领先的培训及发展项目。We believe that our “Colleagues” are the foundation to our success. We are passionate about developing talent, and we provide incomparable industry-leading learning and development programs.和平饭店现诚邀热爱酒店业，对服务工作孜孜不倦的精英们莅临现场招聘会, 加入费尔蒙大家庭！We sincerely invites passionate, determined individuals to attend our recruitment day and join the Fairmont Family.An Extraordinary Company.An Extraordinary Career.一个激动人心的未来正在等着你！***请将您的中文及英文简历，附带个人近照，并注明您想应聘的职位，电邮至candy.li@fairmont.com***Please send your CV in both Chinese and English and a recent photo, indicating what position you is applying for, to candy.li@fairmont.com.