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KEY RESPONSIBILITIES岗位职责
1. Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.
为客人提供快速热情的餐饮服务,根据设定的标准确保餐饮外观的质量。
2. Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
按照部门的规范和程序提供高标准的餐饮服务。
3. Communicates to his/her superior any difficulties, guest comments and other relevant information
与上级领导交流有关疑难,客人意见和其它相关信息。
4. Establishes and maintains effective employee working relationships
与员工建立并保持良好的工作关系。
5. Attends and participates in daily briefings and other meetings as scheduled
参加和参与每日的例会和其它计划好的会议。
6. Attends and participates in training sessions as scheduled
参加和参与计划好的培训课程。
7. Take appropriate action to resolve guest complaints
正确处理客人的投诉。
8. Food and beverage stock is stored in relation to hotel procedures
按照酒店的规定存储餐饮存货。
9. Performs related duties and special projects as assigned
承担相关的职责和安排的特别项目。
REQUIRED QUALIFICATIONS任职要求
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。
Food service experience with general knowledge of restaurant operations preferred.
拥有食品服务经验并具有餐厅运营的一般性知识者优先考虑。
OUR BENEFITS我们的福利
§? 2 days off per week, 8 working hours per day; social insurance and housing fund; monthly performance incentive; annual bonus
每周双休、每天八小时工作制、五险一金、绩效奖金、年终奖金
§? Annual leaves; yearly service allowance; Chinese traditional festival gifts;
带薪年假、店龄工资、节假日福利
§? Complementary working meal and accommodation(with AC, TV, washroom, linens equipped)
免费工作餐、免费住宿(宿舍配有空调、电视、独立卫生间、床上用品免费配备及洗涤)
§? Personalized management; monthly staff committee meeting and trainee club activities;
人性化的管理,设有员工委员会、实习生俱乐部等组织
§? Entitle staying at more than 5000 IHG hotels around the world at employee price
享有集团内部5000多家酒店员工价入住
§? Special birthday card and gifts; kinds of birthday parties;
写满祝福的生日卡片、生日礼物及定期生日派对活动等
§? Varieties of team activities
丰富多彩的各种员工活动
合肥皇冠假日酒店,是由洲际酒店集团管理。酒店坐拥合肥第一景观大道黄山路,西临蜀山森林公园,东临合肥1912酒吧街,置身于繁华与宁静之间,商务、金融、独揽一身,购物、娱乐、休闲一应俱全。酒店拥有523间舒适客房和套房,风格迥异的中西餐厅及承载异国风情的特色餐厅和精致的酒廊,另有设备齐全的会议室、宴会厅及水疗娱乐设施。洲际酒店集团向员工承诺“同洲 共无际 Go Further Together”价值主张。◆ 享同洲之谊 Room to belong◆ 共成长无际 Room to grow◆ 筑非凡天地 Room to make a difference您将加入一个杰出团队,愉快地从事充满乐趣的工作。