• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 人性化管理
• 包吃包住
• 集团内部调动
• 员工生日礼物

Primary Responsibilities 主要职责
1.Implemented and delivered LQA standards to every guest in daily operation.
在每日的对客服务中遵守和执行领先质量保证标准。
2.Honesty is a work basis, ensure implement on work with honesty all times.
以诚信为工作基本，在任何时候都需要诚实的执行酒店所有财务制度。
3.Knowledgeable about all events and information of the immediate and surrounding area, while provide new information for maintaining a library of relevant information.
熟知酒店周边区域所有各项活动和信息，并不断保持信息资料库的更新。
4.To be efficient and prompt handling and delivery of all messages, facsimiles and parcels throughout the hotel.
高效和迅速的处理和交付酒店内所有信件、传真和包裹。
5.Strictly to followall Concierge Policies and Procedures are adhered.
严格执行部门各项政策与程序。
6.Directs guests and visitors to any of the Hotel’s facilities.
指引客人及来访者到任何酒店的设施。
7.To keep the cleanliness of the Concierge counter, equipment and storage, and responsible for the maintenance of all Concierge equipment.
保持礼宾台，礼宾设备和储藏间的卫生，对所有礼宾部运营品的维护保养负责。
8.Implement that all information requested by the local police authorities are adhered.
严格遵守并实行由当地执法部门所要求的全部事项。
9.Performs special duties as required by the superior.
执行上级分配的特殊职责。
10.Maintain a clean and tidy appearance and make a good impression on guests
保持干净整洁的仪容仪表，给客人留下良好印象。
11.Maintaining good customer relationship. Implement for the provision of friendly and efficient service to all guests.
与客人建立并保持良好的关系。负责提供给客人友善、有效的服务。
12.Remains observant and responds to each guest who approaches the reception/Front Desk.
保持关注每一位抵达酒店的客人并主动问候。
13.Full utilization of PMS/Royal Service Manager/InTouch/I Concierge to embrace guest experience
充分利用各类酒店管理系统和软件以提高宾客体验。
14.Consistent to keep with high preference, initiative, and hospitalityservice attitude.
一贯保持高标准，主动性和殷勤好客的服务态度。
Knowledge and Experience 知识与经验
1.Diploma or Degree preferably in hospitality or related field
酒店管理或相关专业的本科或专科学历
2..Minimum of 2 years' experience in the same position in luxury hotel.
至少2年以上奢华酒店同岗位的工作经验
3.Excellent oral and written skills in Mandarin and English
优秀的中英文听说读写能力
4.Familiar with ALL-Accor Live Limitless processes or other loyalty programs
熟悉雅高心悦界或其他忠诚会员计划
5.Excellent interpersonal & communication skills 
优秀的人际关系和沟通能力
6.Adaptable and flexible and able to embrace and respond to change effectively
适应性强，灵活并能有效地接受和应对变化
7.Must be physically fit in order to lift and move luggage
身体健康可搬运行李

        三亚海棠湾费尔蒙酒店坐落于拥有“蓝丝带”之称的海棠湾滨海带，是三亚高端奢华品牌酒店，致力于成为休闲旅行者、品牌商业活动和梦幻婚礼的理想首选。      Fairmont Sanya, located beachfront in the blue ribbon Haitang Bay is high-end luxury brand set to become a top choice for leisurely travellers, branded events and memorable weddings.       三亚海棠湾费尔蒙酒店独具创新、历史悠久的国际品牌赋以丰富的中国与海南本土特色酒店元素，酒店餐饮休闲、精品花园及多样化的活动场所相得益彰，将为宾客提供奢华舒适的入住体验。      Fairmont Sanya delivers a unique blend of time-honoured global hospitality entwined with rich cultural elements of Chinese and Hainan hospitality. Complementing the luxurious accommodation and lifestyle & wellness facilities is an exciting collection of dining, lounges and outdoor gardens and activity settings.      酒店提供473间豪华客房、套房及复式家庭套房，部分房间位于新的费尔蒙金尊大楼内。费尔蒙金尊服务是费尔蒙品牌重要的生活方式理念，旨在打造“酒店中的酒店”，为独具慧眼的休闲及商务宾客提供高水准的贵宾服务。     The hotel offers 473 luxurious rooms, Suites and Duplex Family Suites, some of which are located in the new Fairmont Gold Tower. Fairmont Gold Service is an important lifestyle concept of the Fairmont brand, it aims to create a hotel within a hotel, and provide high standard services to discerning leisure and business guests. 关于费尔蒙酒店及度假村        费尔蒙酒店及度假村是享誉全球的酒店集团之一，旗下许多酒店都成为了目的地的地标，如伦敦的The Savoy 酒店，纽约的 The Plaza 酒店和上海的费尔蒙和平饭店。我们知道，要想为宾客提供周到的服务，我们首先需要为我们的员工提供良好的待遇。因此，您将在这里发现遍及北美、加勒比海地区、欧洲、非洲、中东和亚太地区的工作机会，并能享受到良好的培训、职业发展、表彰和奖励。我们以公平和尊重的态度对待所有员工。费尔蒙也是社区和环保的领军企业之一，我们推出的对环境负责的环保旅游活动和备受赞誉的绿色合作伙伴计划也为酒店集团博得盛名。 精彩未来，等您开启！ ABOUT FAIRMONT HOTELS & RESORTS       Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. We know that, to offer our guests engaging service, we first need to offer our employees the great. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as great training, career development, recognition and rewards. We treat all colleagues with fairness and dignity. One of community and environmental leaders, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits you!