招聘餐饮部(宴会,中餐,西餐,送餐服务员/F&B Service Attendant（Banquet,Chinese Restaurant,In Room Dining)

岗位职责：

1·Attends to guest complaints, requests or inquiries regarding beverage and services.

关注客人关于饮料和服务的投诉，请求或询问。

2·Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks, discusses the same with the Manager.

保留合理的销售记录，在合适的记录本上记录客人投诉、解决办法及所涉及人员或设备，并与经理讨论。

3· Responsible for guest satisfaction and serving food and beverages.

负责客人满意度和餐饮服务。

4·Monitors and supervises flow of service at the assigned task.

监管和监督分配的任务的服务流程。

5·Briefs personnel on preparations, service and content of menu items.

指导人员做好准备、服务和理解菜单的内容。

6·Performs duties common to all waiters and other duties as may be assigned.

为所有服务员展示职责工作，如有安排，展示执行其他工作。

7·Reports records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment to Superiors.

向上级报告的销售记录，客人投拆、解决办法及所涉及的人员或设备。

8·Carry out pre-service duties and mis-en-place.

做好服务前的岗前职责和准备工作。

9·Ensure grooming and general appearance of talent conforms to Hotel standards.

确保人才的仪容仪表符合酒店标准。

10·Ensure adequate supplies of materials, and requisition for general supplies.

确保材料供应充足，并申请采购所需的物品。

11·Ensure all fixtures and operating equipment is in good working condition.

确保所有的设施和操作设备处于良好的工作状态。

岗位要求：

1·Good oral and written communication skills.

良好的口头及书面沟通能力。

2·Experienced in all aspects of restaurants service.

丰富的餐饮服务经验。

3·Hotel Restaurant Management graduate.

酒店管理专业毕业。

4·Minimum 1 - 2 years Hotel experience with at least 1 year in a International operation environment.

至少1-2年酒店工作经验，至少一年国际品牌酒店工作经验。

5• Hard-working.
肯吃苦耐劳。
6• Responsible.
责任心强。
7.Male/Female.
男女不限。

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