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1. 遵守和执行酒店的各项规章制度及操作程序。
2. 服从大堂副理的工作安排和督导,在大堂各岗位值班。
3. 按程序为入住和离店客人提供行李搬运服务。
4. 协助维持大堂的秩序,并及时汇报情况。
5. 在岗时需微笑,并以礼貌用语、规范手势来营造出良好的大堂气氛。
6. 保管住客临时寄存的行李,处理过期行李。
7. 热情、礼貌地引领客人到客房,并熟练地向客人介绍本宾馆的服务 项目及客房设施的使用方法。
8. 派送各种报表、通知单、报纸、信件、传真、留言、留物、包裹、 特快专递、其它物品等。
9. 负责公共场所迎送牌和指示牌的摆设。
10. 熟悉本市交通、商业、旅游、气象、风俗及基本情况,为客人提供 咨询服务。
11. 提供租车、雨伞、轮椅及包装用品等服务。
12. 接受客人委托代办事宜。
13. 协助前台为客人调房、继匙卡。
作为自2019年4月开始投资管理的GLIVE旗下系列高端品牌酒店之一,GLIVE京泰龙前门大酒店坐落于皇城脚下龙首方位—前门,地理位置十分显赫。酒店西接前门大街,东临珠市口东大街,位于两广路中段路北,紧靠地铁7、8号线,距离天安门广场及天坛公园咫尺之遥,与历史悠久的前门商业步行街紧密相连,距离北京火车站仅10分钟车程,距离首都国际机场40分钟车程,交通十分便利。酒店外部设计开阔大气,简约稳重,内部设计典雅精致,高端时尚。 As one of the high end brand hotels under GLIVE investment and management started from April in 2019, GLIVE Jingtailong Qianmen Grand Hotel is located at the prominent “Dragon Head” position at the gate of the Imperial Capital City---Qianmen, formerly the Front Gate of the Inner City. With Tiananmen Square to the north and facing the Temple of Heaven Park in the south, next to Subway Line 7 and Line 8,on the north road in the middle section of Liangguang Road. The hotel is closely neighboring to the Qianmen Pedestrian Street which is renowned for its profound history. It takes only 10 minutes drive to Beijing Railway Station and 40 minutes drive to Beijing Capital International Airport, sharing with all the ways of convenient transportation to anywhere in downtown. The hotel looks spacious and magnificent from its exterior styling in a simple and dignified fashion, and prides itself on the elegant and refined interior designGLIVE京泰龙前门大酒店建筑面积约为三万平方米,装修有307间/套不同风格的豪华商务客房及各类会议室,配有一应俱全的各类现代化硬件设施设备,提供定制化、多元化的入住体验,推崇时尚、智能、贴心、社交的价值理念,宾客可感受到真诚美好、主动自觉又恰到好处的顶级服务。随处可见“有温度”的、细致周全的服务和科技体验,融合舒适自在的居住,为宾客带来时尚品质、舒适自由、并超越期待的探究之旅。 GLIVE Jingtailong Qianmen Grand Hotel covers an area of nearly 30000 square meters,accommodating 407 deluxe business rooms and conference rooms with different styles, equipped with all kinds of modern facilitates offering customized and diversified accommodation experience, and advocates the values of trend, intelligence, caring and social activities. Guests will experience sincere, nice, proactive and adequate services,which will be truly top-level. The “warm felt”, considerable services and technological experience will be found everywhere, and by integrating cozy living experience, GLIVE Jingtailong Qianmen Grand Hotel will bring guests a journey of discovery with trend, quality, comfort and freedom, which will be much more than expected.