- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
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岗位职责
1. Help guests on the executive floor to check in and check out.帮助行政楼层宾客做好入住及退房工作。
2.Check and make sure that the rooms reserved for important guests are ready and all small gifts are put into the guest rooms before the guests arrive.
检查并确保为重要宾客所预分的房间已经就绪,所有的小礼物在宾客抵达前已经放入宾客房间.
3.Provide welcome tea service upon check-in, guide guests to their rooms and introduce them to the facilities of the hotel.在宾客入住时为宾客提供欢迎茶服务,引领客人到房间并向宾客介绍酒店的设施。
4.Promote the hotel restaurants and make reservations for them.推销酒店的餐厅并为他们提供预订服务。
5. Greet and accompany important guests arriving, and say goodbye to them when they leave the hotel.迎接并陪同抵达的重要宾客,在宾客离店时应向客人道别。
6.Work closely with front desk staff to ensure smooth accommodation and provide afternoon tea service for executive floor guests.同前台员工密切合作以确保宾客住顺畅,为行政楼层宾客提供下午茶服务。
7.Read and sign the log, notice the last notice on the board and follow through.阅读工作日志并签字,注意板面上的最后一条通知并落实。
8.Promptly report guest complaints to the Executive Floor Manager.
及时向行政楼层经理报告宾客的投诉。
岗位要求1、Good English communication
良好的英文交流
2、Warm and cheerful
热情开朗
3、Good communication
良好的沟通能力
Sofitel Guangzhou Sunrich 广州圣丰索菲特大酒店French sensation:Guangzhou&rsquos premier luxury hotel with a unique French mood for Art and pleasure.法国风情 : 广州顶级的奢华酒店,拥有独特的法国艺术气息与风情。 Between Macau and Hong Kong, Sofitel Guangzhou Sunrich brings the unique French tradition of culture, Arts and pleasure toGuangzhoucity.位于香港与澳门之间,广州圣丰索菲特将给广州带来独一无二的法国传统文化、艺术品味及享受。 Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connectingGuangzhou, Dongguan, Shenzhen andHong Kong.酒店坐落在天河区心脏地带,是广州市内最繁华的金融及商业区。酒店距离城市标志中信广场不到1公里,距离广州火车东站5分钟车程,交通枢纽连接广州、东莞、深圳及香港。 Facilities include 493 spectacularParisstyle décor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants, 17 state-of-the-art meeting rooms including a grand Ballroom, extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view.设施包括493 间独特法国装修风格的客房与套房,俯瞰天河都市繁华;5间创新的餐厅与酒吧;17间艺术品位的会议厅(包括一间大型宴会厅);丰富的娱乐休闲设施,包括SoSpa水疗中心、24小时Sofit 健身康体中心及室内全景游泳池。 More than a hotel, Sofitel Sunrich Guangzhou will be a landmark of cultural events in the city with multiple initiatives highlighting an eclectic array of Arts.不仅仅是一家酒店,广州圣丰索菲特将成为城中文化活动的新地标,缤纷呈现各派艺术精华。