• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 包吃包住
• 年度旅游
• 人性化管理

·         Ensures all department’s requirements are submitted/done on or before its due dates
·         确保在规定时间或在之前将所有部门要求的事情都提交/做好了。
·         Responsible for all the Restaurant and food related areas operational points and standards
·         负责所有餐厅和食品相关区域操作点和标准。
·         In the absence of the Executive Chef responsible for final authorization and approval of all market list, storeroom requisitions and urgent orders.
·         行政总厨缺席时，负责所有市场清单，仓库下单和紧急订单的批准和最终的授权。
·         Attends daily meetings with Executive Chef and ensures relevant information are relayed on to all kitchen department’s
·         和行政总厨出席日常会议并确保相关信息传递给所有厨房部门。
·         In the absence of the Executive Chef responsible for final authorization and approval of all vacation leave, Extra-Off Form, Overtime Request and such likes among all his subordinates.
·         行政总厨缺席时，负责其下属所有假期，其他形式休假，加班要求等类似的休假的批准和最终的授权。
·         Ensures Ambassador’s annual vacation leaves are well executed according to plan
·         确保大使的年假都按计划执行。
·         Conducts daily Sous chef’s briefing
·         开展日常的厨师短会。
·         Responsible for Ambassador Family restaurants in hotel and Dormitory.
·         负责酒店大使家庭的餐厅和宿舍。
·         Reports directly to the Executive Chef
·         直接向行政总厨汇报工作。
·         Ensures to maintain Ambassador’s highest productivity and efficiency level at all times
·         确保时刻维持大使的最高生产力和效率水平。
·         Provides functional assistance and direction to the kitchen operation and ambassador restaurants.
·         为厨房操作提供功能性的帮助和方向。
·         Ensures operation is running smoothly at all times
·         确保操作过程一直平稳运行。
·         Has high knowledge of all preparation concerning ingredients, cooking techniques and presentation in all areas of the kitchen
·         熟练掌握厨房所有领域有关食材的准备工作,烹饪技巧和摆盘展示。
·         Conduct functions as interviewing, employee orientation, performance appraisal, coaching, counselling and suspension if necessary, to ensure appropriate Ambassadoring and productivity.
·         行为作用如面试、招聘、员工入职培训、绩效考核、指导、咨询和必要时留职查看，以确大使权利和生产力的合理化。
·         Coordinate functions and activities with Executive Chef/ Banquet Chef
·         协调作用和配合行政总厨，宴会厨师长做好活动。
·         Maintain interdepartmental working relationships
·         维护不同部门间的工作关系
·         Ensures food quality and food production standard practices are well maintained at all times
·         确保食品质量和食品出品标准操作都得到良好的维持。
·         Ensures that production is done according to the standard recipes at all times
·         确保出品都是根据标准的食谱所做。
·         Assist or execute inspections of physical aspects of the preparation areas
·         协助或执行对准备区域的物理方面的检查。
·         Attends to clients’ food tastings/or as required by guests
·         参与客户的试菜/或满足客人的要求。
·         Implements the FOOD SAFETY AND SANITATION/HACCP standards and policies at all times
·         执行食品安全和卫生/ HACCP标准和政策。
·         Delegate work to his assistants and Sous Chefs
·         分工给他的助理和副厨师长们。
·         Establishes and maintain effective employee relations in the department
·         建立和维护部门内有利的员工关系。
·         Follow hotel rules and regulation at all times
·         时刻遵守酒店规章制度。
·         Conduct monthly food inventory of the pastry/ bakery kitchen with the Finance Representative
·         每月和财务代表一起盘点饼房食品的库存。
·         Perform any other duties assigned by the Executive Chef
·         执行行政总厨交办的其他任务
·         Responsible for the Implementation of menus under the direct supervision of the Executive Chef.
·         在行政总厨的直接监督下，负责菜单的执行。
·         Controls and analyses, on an on-going basis the following:
·         在持续发展的基础上控制和分析,以下内容：:
o    Cleanliness, sanitation and hygiene in line with company policy and the FSMS\HACCP Program
o    符合公司政策和食品安全管理体系和危害分析关键环节控制点程序，做好清洁，环境卫生和个人卫生。   
o    Perform related duties and special projects as assigned Quality levels of production and presentation in line with company standards.
o    履行相关职责和特殊项目如分配出品的质量水平和符合公司标准的摆盘。
o    Guest satisfaction
o    客人的满意度
o    Merchandising and marketing
o    销售和营销
o    Operating Food Cost
o    控制食品成本
·         Assists the Executive chef  in maintaining the ideal food and labor cost of the whole department
·         协助行政总厨维持理想的食品和整个部门的劳动力成本
·         Supervises the function of all kitchen employees, facilities and costs, hence contributes to maximizing the overall Food and Beverage department profit.
·         监督所有厨房员工的工作，设施和成本，从而达到整个餐饮部利润的最大化。
·         Ensure wherever possible that ambassadors are provided with a work place free of discrimination, harassment and victimization
·         确保提供给大使们一个没有歧视、骚扰和危险的工作环境。
·         Treat complaints of harassment and discrimination promptly and confidentially.
·         及时并且保密地处理骚扰、歧视的投诉。
·         Treat customers and colleagues from all cultural groups with respect and sensitivity.
·         尊重及灵敏地对待来至不同文化群体的每一位客人和同事。
·         Identify and deal with issues which may cause cross cultural conflict or misunderstanding.
·         识别和处理可能导致跨文化冲突或误解的问题。
·         Develop formal training plans and conduct on the job training sessions for kitchen employees together with Department heads and sous chefs in kitchen.
·         为在厨房的厨房员工与部门主管和助理厨师，制定正规的培训计划，开展在职培训会议。
·         Motivates a strong team amongst the kitchen Department.
·         在厨房部门激励出一个强大的团队。
·         Identify training needs at the kitchen Department, develop & implements training for the Kitchen department staff.
·         明确厨房部门培训需求，为厨房部门员工制作和进行培训。
·         Interviews, orients and hires employees for the kitchen Department.
·         为厨房部门，面试，讲解和雇佣员工。
·         Coach, counsel and disciplines kitchen Department Ambassadors in accordance to the Hotel's policy.
按照酒店的政策，指导、劝告和训导厨房部门大使。
·         Provide training to support quality standards to ensure a luxury guest experience
·         提供支持服务质量，确保奢华顾客体验的培训项目。
·         Greet and be generous to all guests and colleagues and always willing to offer the assistance
·         热情大方地回应客人及同事，并乐于助人。
·         Maintain employee relations
·         维护好与员工间的关系
·         Strictly follow and practice our Sofitel Standard Greeting.
·         严格遵循和实践我们的索菲特标准的问候方式。
·         Highly conversant in both the local language and English
·         善于运用当地语言和英语进行对话。
·         Interact with Guests.
·         和客人进行互动交流。
·         Coordinate with the department managers to help identify departmental trainer and training opportunities for ambassadors
·         协调各部门经理明确部门培训师和大使们的培训机会。
·         Share responsibilities for the integration and orientation process of new hires and assist with implementation of new policies, procedures and standards
·         分担责任来整合及对新员工入职程序的介绍，协助执行所有新的政策、程序和标准。
l   All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.
l   所有大使在工作中都被要求遵守直接主管所发出的一切合理要求，在一定时间里正常地完成工作。
l   All ambassadors may be assigned to other duties in the hotel as and when required by business levels.
l   当涉及到商业层面时大使须签署酒店内相关其他责任。
l   All ambassadors are required to embody and practice the Hotel’s Energy/Cost Saving program efficiently.
l   所有大使都要求做到有效地操作酒店能源和节约成本程序。
·         Coordinate with the department managers to help identify departmental trainer and training opportunities for ambassadors
·         协助各部门经理，明确部门培训师和大使们的培训机会。
·         Share responsibilities for the integration and orientation process of new hires and assist with implementation of new policies, procedures and standards
·         分担责任，整合及介绍新员工入职程序，协助所有新的政策、程序和标准的执行。
·         Keep the effective networking within the Sofitel and Accor Chef and F&B communities.
·         保持在索菲特和雅高厨师长和餐饮部的社区内的有效交流。
Health and Safety
健康与安全
·         Ensure that all potential and real Hazards are reported immediately and rectified
·         确保立即报告和纠正所有潜在的和实际的危险。
·         Be fully conversant with all departmental Fire, Emergency and Bomb procedures
·         熟悉各个部门的消防、紧急和炸弹处理程序。
·         Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and Ambassadors
·         为了客人们和大使们的安全和消防安全，必须确保所有的紧急程序都已经预演、落实和实施。
·         Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.
·         合理地遵守酒店规章制度和法律法规，确保在酒店内所有人的人生和财产安全。
·         Ensure all Ambassador within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others
·         确保所有大使都在部门内以安全的方式操作，避免不安全的或者冒险的行为造成自己或者其他工作人员的损伤。
·         Use safe manual handling techniques and practice safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimize our impact on the environment and prevent pollution.
·         遵循雅高健康、安全和环境政策，养成使用安全操作手册和操作安全工作的习惯，维护程序，减少对环境的影响和防止污染。
·         Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy
·         确保保密和安全的存储所有知识产权和数据，包括所有印刷品和电子软件。遵守雅高互联网和电子邮件政策。
·         Ensure Hotel, Customer and Ambassador Information or transactions are kept confidential during or after employment with the company. 
·         保证酒店、客户和大使的信息和交易在公司使用期间和之后绝对保密。
To be fully conversant with:
需要遵守的
·         Hotel fire procedures
·         酒店的消防程序
·         Hotel security procedures
·         酒店的安全规章制度
·         Hotel Health and Safety policy and procedures
·         酒店健康与安全政策和规章制度
·         Hotel Facilities and attractions
·         酒店设备设施和功能介绍
·         Hotel standards of operation and departmental procedures
·         酒店运营标准和部门规章制度
·         Sofitel Keys of Luxury and Appearance guidelines
·         索菲特奢华体验的关键和仪容仪表指导原则
·         Sofitel “BE Magnifique” vision and its corresponding strategies
·         索菲特“美妙绝伦”的愿景和她的战略方针
·         Methods of accepted payment of the company
·         公司的收款方式
·         Short and long term company marketing promotions
·         短期和长期的公司市场推广项目
 

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