岗位要求:
1、检查员工仪容仪表,协助并指导客房服务员、PA按标准完成各项工作任务;
2、检查房态及预测开房率,制定工作计划,分派任务;
3、负责楼层总钥匙,查房,做房;
4、做好资产的盘点工作;
5、协助主管做好客用品、清洁用品的合理保管及发放,指导和控制服务员合理控制客用品和清洁用品的用量;
6、协助主管妥善保管库存物品、掌握库存情况,定期检查盘点,做好帐、物、卡相符;
7、协助做好库房和安全消防工作,保持清洁、整齐;
8、处理紧急事故、事件,客人投诉及当天各岗位、各区域发生的特殊情况;
9、做好交接班记录、督促本班及对上班未完成的工作进行安排;
10、完成主管交待的其它工作。
任职资格:
1、中专以上学历,爱岗敬业,工作认真;
2、1年以上酒店相关工作经验;
3、熟悉酒店相关部门管理流程,服务程序内含及标准;
4、具备服务业务知识培训经验,熟练掌握计算机基本操作;
5、沟通协调能力强,服从安排。身体健康,作风正派;6、能够协助部门主管/经理管理客房整个团队。
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久负盛名的上海浦东香格里拉由风格典雅的浦江楼及时尚尊崇的紫金楼组成,为宾客提供极致奢华的居停空间。地理位置无与伦比,便捷通达虹桥及浦东国际机场;毗邻著名地标性建筑、旅游景点、餐饮及购物商区,是商旅人士在上海下榻的至优之选。与多条贯穿浦东及浦西的交通枢纽、隧道及地铁相接,轻松通达火车站,为远途客人提供无上便捷。此外,酒店电子化入住及离店手续,务求为宾客奉上至臻专奢的舒适享受。酒店设有8间风格迥异的餐厅、酒吧及酒廊,随时奉上巧夺天工的飨馔美肴,满足客人的多样需求。步入紫金楼的香格里拉CHI水疗,即可静享私人空间,以畅快的感官之旅唤醒生命能量,尽情放松身心。凭借至臻服务和尊尚设施,酒店屡获殊荣,备受赞誉。周一至周五 公开求贤09:00 - 17:00地址:上海市浦东新区富城路33号,地铁2号线、14号线陆家嘴站Being one of Shanghai's top rated hotels, Pudong Shangri-La, Shanghai offers luxuriously appointed guestrooms in the classic River Wing and the contemporary Grand Tower. Its location allows convenient access to both the Hongqiao and Pudong International Airports. With its close proximity to famous landmarks, tourist attractions, restaurants and shopping areas, the award-winning hotel is an excellent venue for both business and leisure travelers. Also nearby are tunnels and subways connecting the two main districts of Shanghai and trains, which are highly recommended for accessing far-reaching cities. In addition, the hotel's paperless check-in and check-out simplifies the entire process and enhances the overall stay experience of guests. As for dining options, guests don't have to look any further as the hotel offers up to eight restaurants and bars to cater to any preference. CHI, The Spa which can be found in Grand Tower, is a tranquil spot for a pampering session towards the end of the day. The hotel has been recognised with numerous accolades by guests and awarding bodies.