• 五险一金
• 技能培训
• 带薪年假
• 节日礼物
• 年底双薪
• 包吃包住
• 员工生日礼物
• 美女多
• 帅哥多
• 人性化管理

ROLE

The Process Excellence Specialist is responsible for Process improvement, project management, defect elimination and operationalizing campaigns and promotions. All these responsibilities are carried out using various methods and tools to ensure successful planning and implementation.

DUTIES

Responsibilities include, include but are not limited to:

Project Management
Establishes analyze project objectives/needs and managing the project requirement related documentations which includes project tracking, project resourcing and budgeting using project management tools/ methodology.
Interacts with business stakeholders and subject matter experts in order to understand their problems and needs, solves business problems and as needed, design technical solutions
Communicates effectively and accurately on relevant project information to the stakeholders and project team.
Facilitate meetings, contribute to planning and decision making, coordinate project resources and liaise with project stakeholders to collect and disseminate project information.
Provides post-implementation support.

Process Improvement
Working with different Line of Businesses to establish and meet business requirements on process improvement opportunities using process improvement tools/ methodology.
Ability to facilitate and create documentation (eg: SLA, SOP), flowcharts, diagrams and presentation decks on findings and process improvement opportunities.
Deliver engaging, informative and well-organized presentations, provide status reports and progress updates as needed and communicate difficult or sensitive information tactfully.

Defect Elimination
Accountable on the maintenance of the issue logs and liaise with users of all levels for resolutions and escalate any issue out of tolerance to the relevant Line of Businesses.
To work on project to reduce defect in the process in order to improve work efficiency for long term benefit by using Six Sigma tools/methodology.

Operationalized Promotions 
Work together with Hotel and Campaign owners, to ensure that all marketing campaigns are being communicated on time to CCC with minimal impact to service level.
Proactively engaged in weekly calls with relevant Line of Businesses to discuss on the upcoming marketing campaigns with involvement of Workforce Management team.

REQUIREMENTS

Minimum of 2 years of experience with planning, management and delivery of successful projects will be desirable.
Ability to do data analysis is crucial.
Must be willing to work a flexible schedule when the need arises.
Result-oriented, team player and passionate to deliver projects successfully.
Pleasant personally with excellent communication, organization and analytical skills.
Strong Microsoft Office Skills, especially in Excel.
Open to China citizens only.

    广州远洋宾馆有限公司（简称：广州远洋宾馆或者远洋宾馆）是一家四星级豪华商务酒店，隶属于中央企业、《财富》杂志世界五百强公司——中远海运集团，是中央和地方党政机关广东地区定点接待酒店。     远洋宾馆地处广州最繁华的商务地段，毗邻世贸广场、友谊商店、新大新百货公司，交通、购物十分方便，距广九直通车站仅10分钟车程， 距白云国际机场只需30分钟车程。    远洋宾馆秉承“服务至上，员工第一”的宗旨，除了在服务上精益求精，在员工管理上严格遵守国家的法律法规，全员参加社会保险（养老、医疗、生育、工伤和失业保险）、住房公积金。为提高职工退休后的待遇，还实行了企业年金制度。    我们热忱的期待您的加入。