Concierge Coach (Supervisor)
礼宾督导
Coach(Supervisor), FIT
健身中心督导(主管)
Welcome Ambassdar
迎宾大使
Responsible for ensuring all guests are met with a warm and fun welcome as they enter the hotel or arrive curb side. Assist all guests with luggage to and from their rooms and perform all tasks outlined in the departments HID’s. Provide additional concierge services such as transportation arrangements, local information and recommendations and stay up-to-date with the current Insider information.
确保为所有到店的客人提供热情的欢迎。按照部门的要求为客人提供行李服务和其他相关服务。为客人推荐提供其他的礼宾服务,如安排车辆,提供当地信息及推荐服务并随时与尚内幕达人保持信息更新一致。
Furthermore during interactions with guests look for opportunities to create WOW moments by learning more and providing sweet simple things.
与客人互动过程中寻找点滴机会为客人提供惊喜。
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