• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 包吃包住
• 员工生日礼物
• 人性化管理

  Major Functions 
主要职责：
Responsible for ensuring that the guest is welcomed and that his/her luggage and other immediate needs are cared for.  Direct responsibility for carrying the guest's luggage to and from the assigned room, and for ensuring that the guest is property settled in a room, according to standards. 
确保殷勤待客、态度热情、协助客人的行李并对其他客人提出的要求全力予以满足。直接负责搬运行李至指定的房间，或从制定房间搬出，确保根据服务标准照顾客人进入房间。

Specific Duties 
具体职责：
•	Assist guest with luggage/baggage.
	协助客人的行李。
•	Answer bell stand phone within 3 rings by using proper phone etiquette.
	3声铃声之内接起行李台的电话并使用标准的电话接听问候语。
•	Responsible of delivering items required by the guest to guest room or other locations.
	确保客人的物品被准确的搬运到客人的房间或者其它地点。
•	Complete all required checklists per shift (e.g., daily checklist, valet list, check out log, etc.).
	完成所有本班次礼宾部工作检查表（例如：每日工作检查表，行李房检查表，退房记录等等）
•	Ensure timely delivery/retrieval of all luggage, packages, etc. either checked or left at bellstand.
 	确保及时准确的处理行李、包裹或者其它物品的寄放和提取。
•	Be very knowledgeable about the rooms and their locations, services and facilities of the hotel.
               掌握酒店房间设施、位置、各餐厅和其他设施的服务项目、营业时间等
•	Have a solid understanding and able to give accurate directions to local attractions, restaurants. Being able to offer and arrange car rental, airline and train tickets, office services, beauty and barber services, baby sitting and arranging presents, repairs and shopping for the guests. 
熟悉当地的旅游景点、餐厅信息。协助客人租车、预定飞机票火车票、提供办公室服务、	提	供美容理发店信息、照看小孩服务、安排礼物、修理物品以及提供商场购物的信息。
•	Arrange and store luggage carts safely.  Extreme care and proper loading habits for protection of guest property should be taken when carts are in use.
	安全的使用行李车。在使用行李车运送客人物品是要小心搬运和码放以确保客人的物品不被损	坏！
•	Maintain post by hotel reader board and in front of bell desk when not assisting a guest.  In the absence of a door attendant, perform duties of that position as well, including monitoring the main entrance.
	酒店海报板不用时要及时维护和保养。接替门童的工作如果门童不在，同时监控酒店入口。
•	Ensure cleanliness and neatness of work area using free time for cleaning.
	确保工作区域的清洁，并合理安排时间清洁工作区域。
•	Each associate is expected to carry out, within their capabilities, all reasonable requests by management.
	根据每个员工的能力安排工作以确保管理层的任务准确完成

苏州长江智选假日酒店，由洲际酒店集团管理，位于苏州高新技术产业开发区，地理位置得天独厚，前往苏州乐园信、寒山寺、虎丘、历史古街平江路等著名景点方便快捷，清新、舒适、物有所值的下榻体验是您商务出行和旅游度假的智慧之选。