• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 年度旅游
• 包吃包住
• 年终奖金
• 每年薪资普调

Answer all phone calls promptly and in a friendly manner
以积极友好的态度回答每一个电话。
Ensure the phone calls are answered within 3 rings whenever possible and that following the standards of a Marriott Reservation call.
确保在电话铃声响起3声内接起电话并借严格按照万豪预定销售标准来完成预定。
Handle incoming calls using good listening and communication skills to secure information necessary to complete a reservation。
很好地运用聆听沟通技巧来接听电话完成预定销售。
Handle all incoming faxes and reply to customer in a courteous manner.
礼貌有效地处理传真。
Process and respond to reservation requests efficiently and effectively, all reservation confirmation requests should be handle within 24 hours.     
积极有效地回答所有疑问，所有已完成的预定必须在24小时内给出确认。
Handle reservation requests from other departments.
有效处理各部门的预定要求。
Understand the hotel’s policy in cancellation, no-show and credit facilities.
了解酒店的更改、取消、客人未到的政策。
Check and follow all traces on a daily basis.
检查并且根据当天的情况来解决问题。
Check and file all necessary reports on a daily basis.
检查并装订每天必须的所有报表。
Be aware at all times of the selling status, rates, packages and groups coming into the hotel.
熟悉并且了解酒店当天的销售情况，包括房价，促销，当天的入住团队。
Know and understand the hotel selling strategy for maximizing hotel occupancy and revenue.Strive to follow the strategy when selling the hotel to prospective guests by using feature and benefit sales skills.
理解并了解酒店的销售政策，并尽可能大得为酒店创造利润。根据酒店的销售政策并尽可能的运用酒店的优势来吸引顾客入住。
Complete understanding of MARSHA, Fidelio,Opera.
完全了解酒店的系统，包括MARSHA, Fidelio,Opera。
Be able to clear the error log & Marsha queues.
能够很好地处理误差登记和Marsha Q。
Be knowledgeable of Marriott Rewards program and Frequent Flyer programs and the reservation procedures applicable to that program.
熟悉万豪礼赏计划和各个航空公司里程计划并运用到预定程序中。
Have specific knowledge of hotel layout and design of each guestroom. Be familiar with the surrounding area as well as other Marriott hotels in the area.
了解酒店及客房的布局。熟悉本酒店附近所有的万豪集团酒店地理位置，以便可以随时交叉销售。
Understand how the Sales, Event Management and Front Desk relate to the Reservations Department.
了解销售部，宴会统筹部，前厅部与预定部相关联的地方。
Understand how the Worldwide Reservation Centers function in relation to the hotel.
了解环球定房中心的重要性。
Liaise with colleagues in a helpful, friendly and courteous manner.
与同事之间友好相处。
Maintain a neat and clean appearance in your dress code as well as in your work area.
保持着装的清洁，工作区域的整洁。
Perform the Reservation Sales Office daily shift duties and all reasonable requests of management.
根据排班每天准时上下班，如有特殊要求可以在排班时提出。
 

昆山琶拉帝诗酒店是当地的地标性建筑，拥有温馨舒适的住宿环境，与城市亲和热情的气息相得益彰。作为昆山唯一一家经由政府认证的五星级酒店，我们深受宾客的青睐。每一位员工都会以最大的热诚为您服务，贴心满足各项需求，确保您住的愉悦又安心。住宿期间，您可由此出发，感受当地的悠久历史和工业发展进程，游览周边风景如画的自然景点，领略这座城市的无限魅力。每周周一至周五9:00-17:00为酒店对外公开招聘时间应聘者可携带简历、身份证、一张近期免冠照片前来面试。地址:昆山市前进中路387号(昆山电视台旁)乘车路线:乘坐8、9、25、33、30、122路等公交车至电视台站,或乘地铁11号线至绣衣站下车我们诚邀您进一步了解我们及我们所提供的机遇。一经录用我们将提供富有竞争力的待遇。