1. Grasp the daily guest situation and catering activities;
掌握当日客情及餐饮活动;
2. Participate in front desk work, find and report problems in work;参与各项前台的工作,发现并上报工作中出现的问题;
3. Master important guests who arrive and leave on the day.掌握当天到店及离店的重要宾客,回头宾客;
4. Prepare the registration form, key card and so on before the guests arrive to ensure the check-in procedures are convenient and fast;在宾客到店之前准备好登记表、钥匙卡等以确保入住手续方便、快捷;
5. Keep good communication with guests to know their preferences and help them solve problems.与住店宾客保持良好沟通以了解宾客的喜好,协助宾客解决疑难事宜;
6. Make daily telephone calls to the hotel guests, collect guests' opinions and timely take follow-up measures and report to the superior;做好每日对住店宾客的电话拜访工作,搜集宾客意见并及时采取跟进措施与向上级反映;
7. To receive and welcome guests at the reception desk, lobby and business floor;在前台及大堂与商务楼层接待及迎送住离店的宾客;
8. Assist guests on business floor to check in and check out.协助入住商务楼层之宾客办理登记入住及离店手续。
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昆山琶拉帝诗酒店是当地的地标性建筑,拥有温馨舒适的住宿环境,与城市亲和热情的气息相得益彰。作为昆山唯一一家经由政府认证的五星级酒店,我们深受宾客的青睐。每一位员工都会以最大的热诚为您服务,贴心满足各项需求,确保您住的愉悦又安心。住宿期间,您可由此出发,感受当地的悠久历史和工业发展进程,游览周边风景如画的自然景点,领略这座城市的无限魅力。每周周一至周五9:00-17:00为酒店对外公开招聘时间应聘者可携带简历、身份证、一张近期免冠照片前来面试。地址:昆山市前进中路387号(昆山电视台旁)乘车路线:乘坐8、9、25、33、30、122路等公交车至电视台站,或乘地铁11号线至绣衣站下车我们诚邀您进一步了解我们及我们所提供的机遇。一经录用我们将提供富有竞争力的待遇。