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Primary Responsibilities主要职责:
1、 Update and manage the corporate representation and social media channels as per corporate policies and guidelines. Drive online exposure to hotel website.
按公司政策和指导方针更新和管理集团和社会媒体的渠道。提升酒店在社交媒体上的积极曝光度。
2、Creation of proper online channel and social media channel checklist.
制作正确的线上渠道及社交媒体渠道检查表。
3、Ensure the monitoring and active respond of the corporate social media and review site tool. Ensuring consistent representation of the brand.
确保监控和积极回应企业社交媒体和网站的评论,确保与品牌宣传相一致。
4、Ensures that hotel presence in all approved online distribution websites are up to date and in line with the hotel branding and corporate policies and guidelines
确保酒店在渠道网站上的内容及时更新,并与品牌要求和集团政策规定一致。
5、Monitors and manages the hotel’s online brand sentiment using the reputation monitoring tool to identify operational challenges that affect ratings and report them to senior management and related department for action. Follow up action plan execution accordingly.
利用在线声誉管控工具监控和管理酒店的在线品牌人气,识别影响分数的挑战因素,汇报至管理层及相关部门,以制定行动计划并跟进行动计划完成情况。
6、Creation of proper online channel and social media channel checklist.
制作正确的线上渠道及社交媒体渠道检查表。
7、Ensure the monitoring and active respond of the corporate social media and review site tool. Ensuring consistent representation of the brand.
确保监督和积极回应企业社交媒体和网站的评论,确保与品牌宣传相一致。
8、Ensures that hotel presence in all approved online distribution websites are up to date and in line with the hotel branding and corporate policies and guidelines
确保酒店在渠道网站上的内容及时更新,并与品牌要求合政策规定一致。
9、Monitors and manages the hotel’s online brand sentiment using the reputation monitoring tool to identify operational challenges that affect ratings and report them to senior management and related department for action. Follow up action plan execution accordingly.
利用在线声誉管控工具监控和管理酒店的在线品牌人气,识别影响分数的挑战因素,汇报至管理层及相关部门,以制定行动计划并跟进行动计划完成情况。
10、Based on Online Feedback and Trends; liaise with PRM and propose “Online Marketing Activity” to PRM and ADOSM to help drive traffic to hotel.
根据线上回复和趋势,在公关经理及市场销售副总监的帮助下提出“线上市场活动,提升酒店在线活跃度。
Knowledge and Experience知识和经验:
1、Minimum of 2 years Sales management experience
至少2年的酒店销售经验
2、Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
具有很强的学习能力,分析和解释复杂的活动和/或信息,以提高新的实践和发展的新方法
3、Must have the ability to understand local markets that affect the business of the hotel
必须有能力了解,影响酒店业的当地市场情况
4、Strong oral and written communication skills
较强的口头和书面沟通能力
5、Ability to communicate at all levels
优秀的与各个阶层的沟通能力
6、Ability to train and develop new team members
能力的培养和发展团队新成员
7、Computer skills (word processing, spreadsheet, and presentation software)
计算机技能(文字处理,电子表格和演示软件)
8、Language skills: English and Mandarin Chinese
语言技能:英语和中文
昆山琶拉帝诗酒店是当地的地标性建筑,拥有温馨舒适的住宿环境,与城市亲和热情的气息相得益彰。作为昆山唯一一家经由政府认证的五星级酒店,我们深受宾客的青睐。每一位员工都会以最大的热诚为您服务,贴心满足各项需求,确保您住的愉悦又安心。住宿期间,您可由此出发,感受当地的悠久历史和工业发展进程,游览周边风景如画的自然景点,领略这座城市的无限魅力。每周周一至周五9:00-17:00为酒店对外公开招聘时间应聘者可携带简历、身份证、一张近期免冠照片前来面试。地址:昆山市前进中路387号(昆山电视台旁)乘车路线:乘坐8、9、25、33、30、122路等公交车至电视台站,或乘地铁11号线至绣衣站下车我们诚邀您进一步了解我们及我们所提供的机遇。一经录用我们将提供富有竞争力的待遇。