• 五险一金
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 医疗补充保险
• 带薪病假
• 年终奖金
• 免费房福利
• 节日礼物
• 包吃包住

1.Handle all client in quiries about bookings and products through phone calls, emails, or other communication channel
负责客户的酒店订房订单，每日处理电话/邮件或相关的沟通渠道.
2.Ensure that all requests, issues and complaints are settled promptly and accurately, perdefined policy, guidelines, term and conditions
确保客户所有的需求或投诉得到及时的处理以及反馈。履行公司与酒店签订的相关条款细则.
3.Proactively manage bookings by running reports from system, to clean non needed bookings 
履行酒店订单的相关报表，定时录入/更新系统。及时关闭确认取消的订单.
4.Promote goodwill by being proactive, courteous, friendly, and helpful when dealing with clients and sales teams, to maintain good client relationship, achieve high level of client satisfaction, and retain client loyalty
维护公司高标准的客户满意度以保障客户忠诚度。与销售部门合作适时推广公司品牌。
5.Rotate on the duty to support customer requests after office hours, might include evenings/nights during working days, and weekends as well as holidays
根据公司的部门排班安排，需要能够配合部门的工作轮班制度：下午班或周末工作一天 （可换工作日休息一天)
6.Identify and suggest improvement opportunity to managers
合理建议最优化的流程改进设想，并与部门经理沟通。

Here at EAST BEIJING, we don't do ordinary things. We thriveon the different and the exciting, and yes perhaps a little quirky and withoutdoubt, fun. 嘿，这里是一个有意思的地方。我们爱不同，爱新奇，有很多古灵精怪的想法，每天都乐趣无穷。With a dynamicculture and an open door for your feedback, you're not just filling a role —you're owning it. We provide the training and the freedom for you to flourish,with leaders who support and encourage you. The difference is you. Everyday isa fresh page in our collective story.在这个充满活力的大家庭里，你随时都可以大胆说出你的想法，因为，你不只是员工，更是无可替代的主人翁！为了让你可以自由探索和成长，我们提供丰富多样的培训活动；此外，我们的管理团队也将全力支持你，成为你工作中的坚实后盾。我们相信，有了你的加入，一切都变得更有意义。还犹豫什么？与我们一起开启一段令人期待的旅程吧！Ready to joinus at EAST BEIJING?准备好加北京东隅了吗？EAST isn't herefor those who follow the crowd, but for the curious, the creative, and thesustainability-minded, seeking fresh alternatives to live, work, dine, andplay.Welcome toEAST, a different take on hospitality in tune with changing mindsets.东隅为这样一群人而来，他们从不盲从潮流，无论是工作、生活、饮食还是娱乐休闲，总是带着一颗好奇心去大胆尝试，追求新意，热衷于体验，拥抱可持续的生活方式。欢迎来到东隅，即刻展开你的新奇探索。