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Major Responsibilities 主要职责：
Provides, helpful, friendly & prompt personalized telephone service to all customers (external & internal).
为所有的客人提供有帮助的、友好的及个性化的电话服务(外部及内部客人)。
Ensures immediate response and process to the fire alarm as per organizational standards & policies.
根据酒店的标准和政策，确保及时回应和处理火警问题。
Ensures all wakes up calls & reminds calls are promptly & accordingly attended to.
确保所有叫醒电话和提醒电话及时准确和直接参与。
Ensures prompt, courteous & accurate service to all guests, so as to maximize customer satisfaction.
确保客人能够得到及时、有礼貌的及正确的服务，从而最大限度地满足客人。
Job Specification职位要求:
Good communication skills and service oriented.
具有良好的沟通能力和服务意识。
Fluent in English.
英语流利。
位求职者投递了该职位，你的简历匹配度为
你的综合竞争力排名为第
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酒店业--国际高端酒店/5星级
100-499人
中外合营(合资．合作)
Here at EAST BEIJING, we don't do ordinary things. We thriveon the different and the exciting, and yes perhaps a little quirky and withoutdoubt, fun. 嘿，这里是一个有意思的地方。我们爱不同，爱新奇，有很多古灵精怪的想法，每天都乐趣无穷。With a dynamicculture and an open door for your feedback, you're not just filling a role —you're owning it. We provide the training and the freedom for you to flourish,with leaders who support and encourage you. The difference is you. Everyday isa fresh page in our collective story.在这个充满活力的大家庭里，你随时都可以大胆说出你的想法，因为，你不只是员工，更是无可替代的主人翁！为了让你可以自由探索和成长，我们提供丰富多样的培训活动；此外，我们的管理团队也将全力支持你，成为你工作中的坚实后盾。我们相信，有了你的加入，一切都变得更有意义。还犹豫什么？与我们一起开启一段令人期待的旅程吧！Ready to joinus at EAST BEIJING?准备好加北京东隅了吗？EAST isn't herefor those who follow the crowd, but for the curious, the creative, and thesustainability-minded, seeking fresh alternatives to live, work, dine, andplay.Welcome toEAST, a different take on hospitality in tune with changing mindsets.东隅为这样一群人而来，他们从不盲从潮流，无论是工作、生活、饮食还是娱乐休闲，总是带着一颗好奇心去大胆尝试，追求新意，热衷于体验，拥抱可持续的生活方式。欢迎来到东隅，即刻展开你的新奇探索。
