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    职位:预订部文员Reservation Agent

  • 职位性质:全职
  • 工作地区:北京市
  • 招聘人数:1人
  • 学  历:大专
  • 工作经验:1年以上
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:可提供吃
  • 年龄要求:19-28
  • 计算机能力:熟练
  • 语言要求:英语(熟练)
  • 国际联号工作经历:不限
  • 薪资待遇:3千-4千
  • 职位有效期:2020-12-04至2021-01-03

岗位职责/职位描述

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Communicate information about the hotel and it services and facilities, employees and events in a positive, stylish and attractive manner in person or in writing.

Be able to assist Revenue Manager to control and update rate and inventory on online distribution channels.

Compiles, sorts and stores reservation forms in order to maintain accurate and organized files for easy access and research.

Enters all special room requests in Opera system and alerts Guest Experience teams of special requests in order to ensure department follow-through and guest’s satisfaction.

Assist Revenue Manager to control all suite and regular guests reservations in conjunction with the Guest Experience Managers and ensure special reservation handling of top clients.

Co-responsible for updating the reservation system to ensure high level accuracy in forecasting, demanding planning and close out inventory.

Knowledge of all rates and packages available in the hotel including Restaurants and Bars promotions.

To ensure that the hotel’s rates are well loaded in our booking engine. 


Want to be one of us?

Please send us your CV at PD-eastbeijing@swirehotels.com


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