Artsy and cool, EAST Beijing brings a hip lifestyle hotel to Jiangtai in the heart of Beijing. With an industrial chic vibe and natural tones; we offer a relaxed but stylish space to work playfully and play productively. Close to business districts and creative neighborhoods, EAST Beijing is perfectly located in INDIGO, Jiangtai to show you another side to China’s capital.
充满艺术气息和酷炫的北京东隅是北京市中心将台地区的一家具有时髦生活方式的酒店。酒店具有工业别致的氛围和自然色调; 我们提供一个轻松而时尚的空间,让您“寓工作于玩乐”。北京东隅靠近商业区和创意街区,地理位置优越,位于将台颐堤港,向您展示中国首都的另一面。
We are looking for a Upstairs Host to join our Guest Experience team.
我们正在寻找一名行政楼层接待员加入我们的客户关系团队。
You can create result with us using your expertise to…
您可以利用您的专业知识与我们一起创建未来...
• Acknowledge and warmly welcome/ fondly farewell all guests using their name
• 热烈欢迎/告别所有客人通过称呼他们的名字
• Ensure all customer contact is handled politely and efficiently
• 确保所有客户联系方式都得到礼貌和有效的处理
• Effectively ascertain and accurately meet all guest needs
• 有效并准确满足所有客人的需求
Delivers the promise and provides exceptional guest experience at all times.
• 履行承诺,并始终提供卓越的客人体验。
• Meets and greets all guests and assists with registrations.
• 会见和问候所有客人,并协助登记。
• Responds to the guest feedbacks and ensures that the relevant changes are implemented.
• 响应客人的回馈,并确保相关的变更得以实施。
• Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
• 核实到达和离店的细节,安排行李处理,交通和客人要求的其他服务。
• Works closely with other Guest Experience team members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• 以支持和灵活的方式与其他宾客体验团队成员紧密合作,专注于酒店的整体成功和客人的满意度。
• Ensures all guest data is properly inputted according to the local PSB requirement.
• 确保所有客人数据按照当地PSB的要求正确输入。
• Perform any other reasonable duties as required by the Management from time to time
• 履行管理层不时的任何其他合理职责要求
You can go that extra mile by using your skills and qualities including…
你可以通过使用你的技能和素质来加倍努力,包括......
• Experience: Minimum 6 months – 1 year in similar position or fresh graduates from a from a hospitality course.
• 经验:至少6个月至1年在类似职位或酒店管理课程的应届毕业生
• Education: Diploma or above; Graduate from hotel school or hospitality training institute is preferred.
• 学历:大专以上学历; 从酒店管理院校或酒店培训机构毕业者优先
• Skills: Sound analytical skills&Good interpersonal skills. Good command of English. Good computer skills in particular HMS/OPERA
• 技能:良好的分析能力及人际关系技巧。良好的英语能力及计算机技能,尤其是入住系统的应用。
• Personality: Great team player, flexible and able to adapt to face-paced environment
• 性格:优秀的团队合作精神,灵活且能够适应忙碌节奏的环境
• Extra Awesome: Passionate in developing knowledge about food and beverage
• 其他特质:热衷于开发有关食品及酒水的相关知识
With great expectations come great rewards. A range of perks is offered in addition to our competitive packages because happy employees make for a happy company! You can…
期望值越高,回报越大。我们除了具有竞争力的薪资外,还提供一系列福利,因为快乐的员工成就一个快乐的公司!您可以…
• Turn up in smart casual attires and be as comfortable as you can at work!
• 穿着时髦的休闲工作装,在工作中尽显舒适!
• Whoosh into the hotel with ease as it is conveniently located near an MTR station and accessible with public transits!
• 酒店位置便利,靠近地铁站,公共交通便利!
• Dine at our team dining hall and save on meals!
• 在我们的团队餐厅用餐,节省餐费!
• Join our wellness programme and healthy pantry and attend to your mental and physical wellbeing!
• 加入我们的健康计划,关注您的身心健康!
• Enjoy 3 COMPLIMENTARY room nights at all of our hotels, who doesn’t love to travel?
• 在我们所有的旗下酒店享受三个免费间夜,谁不喜欢旅行?
• Enjoy attractive benefits (including 5-day work week) and excellent career development opportunities.
• 享受有吸引力的福利(包括每周工作5天)和优秀的职业发展机会。
Here at EAST BEIJING, we don't do ordinary things. We thriveon the different and the exciting, and yes perhaps a little quirky and withoutdoubt, fun. 嘿,这里是一个有意思的地方。我们爱不同,爱新奇,有很多古灵精怪的想法,每天都乐趣无穷。With a dynamicculture and an open door for your feedback, you're not just filling a role —you're owning it. We provide the training and the freedom for you to flourish,with leaders who support and encourage you. The difference is you. Everyday isa fresh page in our collective story.在这个充满活力的大家庭里,你随时都可以大胆说出你的想法,因为,你不只是员工,更是无可替代的主人翁!为了让你可以自由探索和成长,我们提供丰富多样的培训活动;此外,我们的管理团队也将全力支持你,成为你工作中的坚实后盾。我们相信,有了你的加入,一切都变得更有意义。还犹豫什么?与我们一起开启一段令人期待的旅程吧!Ready to joinus at EAST BEIJING?准备好加北京东隅了吗?EAST isn't herefor those who follow the crowd, but for the curious, the creative, and thesustainability-minded, seeking fresh alternatives to live, work, dine, andplay.Welcome toEAST, a different take on hospitality in tune with changing mindsets.东隅为这样一群人而来,他们从不盲从潮流,无论是工作、生活、饮食还是娱乐休闲,总是带着一颗好奇心去大胆尝试,追求新意,热衷于体验,拥抱可持续的生活方式。欢迎来到东隅,即刻展开你的新奇探索。