• 五险一金
• 管理规范
• 节日礼物
• 午餐补贴
• 美女多
• 年底双薪
• 技能培训
• 岗位晋升
• 员工生日礼物
• 领导好

Under the general guidance and supervision of the Director of HR &
Administration, the Personnel Manager will be in charge of recruitment and other
personnel issues. He/she will help to promote employees satisfaction and ensure
compliance with local and federal employment and labour laws, and maintains the
highest level of standards in the luxury environment.
在人事行政总监的统一领导下，人事经理负责人员招聘及其他人事部各项事务，协助促进员工的满意度，确保遵守地方雇佣和劳动法，达到在豪华环境里的最高满意度。
CORE WORK
ACTIVITIES岗位主要工作职责
Administration
行政
·          
Assist in
establishing standard policies and screening system.
协助制订招聘的标准制度与程序。
·          
Maintain
and update employees’ records, legal document and other personnel matters.
管理和更新员工的档案、法律法规文件以及其他人事文件。
·          
Assist in
preparing the monthly personnel reports such as turnovers, personnel
inventories, recruitment, employees accident.
协助准备月度人事报告，如人员招聘情况、人员流动，员工人数，招聘新员工和员工事故状况。
Financial and Revenue
Responsibilities 
财务和收益责任
·          
Identify and
select excellent, stable talents, in order to reduce turnover rate then reduce
the recruitment expenses. 
·          
识别及挑选优秀、稳定的人才，减少流失率以减少招聘费用开销。
Training and Human
Resources 
培训和人力资源
·          
Ensure
wherever possible that employees are provided with a work place free of
discrimination, harassment and victimisation
确保提供给员工一个没有歧视、骚扰和危险的工作环境。
·          
Treat
complaints of harassment and discrimination promptly and confidentially.
处理骚扰、歧视的投诉并且保密。
·        
Treat
customers and colleagues from all cultural groups with respect and sensitivity.
对待来自不同文化背景的客人和同事都应给予尊重和体贴。
·          
Identify
and deal with issues which may cause cross cultural conflict or
misunderstanding.
识别和处理可能导致跨文化冲突或误解的问题。
Guest Service
Responsibilities
对客服务的责任
·          
Interacts
with external establishments or individuals such as schools, labour market,
social insurance bureau etc. government officials and members of the local
community. 
与酒店外相关团体和个人, 如学校, 劳力市场, 社保局, 当地社区等保持良好的联系。
·          
Disseminates
personnel policies to hotel employees and assist to organize employees
activities to motivate employees relations
做好人事制度宣传工作, 参与组织员工活动, 促进员工关系。
·          
Greet and
be generous to all guests and colleagues and always willing to offer the
assistance
主动热情的回应客人及同事的需求，并提供帮助。
·          
Interacts
in a positive way with other departments to ensure a luxury guest experience.
与其它部门进行有效地互相配合以确保客人的奢华体验。
Professional Technical
Responsibilities
专业技术责任 
·          
Implement
recruitment and screening system.
执行员工的招聘与筛选程序。
·          
Responsible
for recruitment.
负责员工的招聘工作。
·          
Follow up
closely the end of probation period date and end of contract date.
密切跟踪员工试用期和合同的到期期限。
·          
Monitor
the follow up of time record of employees.
监督员工考勤记录。
·          
Ensure the
application and proper management of the Ambassador social insurance and
housing fund. 
确保员工社保关系及公积金的办理。
·          
Ensure the
application and renew of the Foreign Employees’ work permit and resident
permit.
确保外籍员工工作签证及居留许可证的办理及更新。
·          
Responsible
for local trainees’ recruitment and management.
负责国内实习生的招聘及管理工作。
·          
Must be an example of the Suning Values, Suning HMC brand standards.
遵循苏宁价值观、苏宁酒店管理公司品牌标准的榜样。
Miscellaneous
其他
·          
All employees
are required to comply with every reasonable request from their hierarchical
supervisor(s) within an amount of time that it takes to comply under normal
circumstances. 
所有员工在工作中都被要求遵守直接主管所发出的一切合理要求，并且遵循、完成工作。
·          
All employees
may be assigned to other duties in the hotel as and when required by business
levels.
当涉及到商业层面时员工须签署酒店内相关其他责任。
GENERAL DUTIES:
一般职责：
·          
Abide by
Hotel’s and Department’s policy & procedure.
遵守酒店及部门的各种规章制度。
·          
Perform
other related duties & special projects as assigned by the supervisor
随时执行上级分配的其他相关任务或特殊项目。
Health and Safety 
健康与安全
·          
Ensure
that all potential and real Hazards are reported immediately and rectified
确保所有潜在的和实际的危险是被立即报告和纠正的。
·          
Be fully
conversant with all departmental Fire, Emergency procedures
熟悉各个部门的消防、紧急情况的处理程序。
·          
Ensure
that all emergency procedures are rehearsed, implemented and enforced to
provide for the security and safety of guests and Employees
为了客人们和员工的安全和消防安全，必须确保所有的紧急程序都被预演、落实和实施。
·          
Ensure the
safety of the persons and the property of all within the premises by fairly
applying Hotel Regulations by strict adherence to existing laws, statutes etc.
在公平的酒店规则和严格遵守的法律法规下，确保在酒店内所有人的人生和财产安全。
·          
Ensure all
employees within the department work in a manner which is safe and unlikely to
give risk of harm or injury to selves or others
确保所有员工都在部门内以安全的方式操作，避免不安全的或者不适合的冒险的行为造成自己或者其他工作人员的损伤或不便。
·          
Use safe
manual handling techniques and practice safe work habits following Health,
Safety and Environment policies, maintain procedures to minimize our impact on
the environment and prevent pollution.
遵循健康、安全和环境政策，来养成使用安全操作手册和实践安全工作的习惯。减少对环境的影响和防止污染。
Confidentiality
保密制度
·          
Ensure
confidentiality and secure storage of all intellectual property and data bases,
both hard copy and electronic. Adhere to Hotel Internet and Email policy
确保保密和安全的存储所有知识产权和数据，包括所有印刷品和电子软件。遵守酒店互联网和电子邮件政策。
·          
Ensure
Hotel, Customer and employees information or transactions are kept confidential
during or after employment with the company. 
保证酒店、客户和员工的信息，交易期间或在公司就业后信息保密。
To be fully conversant
with:
需要遵守的
·          
Hotel fire
procedures
酒店消防规则
·          
Hotel
security procedures
酒店保安规则
·          
Hotel
Health and Safety policy and procedures
酒店健康与安全政策和规则
·          
Hotel
Facilities and attractions
酒店设备设施和功能介绍
·          
Hotel
standards of operation and departmental procedures
酒店运营部门程序标准
·          
Keys of
Luxury and Appearance guidelines 
奢华体验的关键和仪容仪表指导原则
·          
Methods of
accepted payment of the company
公司的财务政策
·          
Short and
long term company marketing promotions
短期和长期的公司市场推广项目
NOTE：
备注：
·          
This
document reflects the job content at time of writing and will be subject to
periodic change in the light of changing operational and environmental
requirements.  Such changes will be
discussed with the job holder and the job description amended accordingly. 














































































































































































































































本文件反映的相关岗位职责以尽数列出，其内容会根据业务和环境的要求阶段性变化。相应变化将与该岗位员工沟通，并且岗位职责描述也将根据实际情况进行修改。

苏宁酒店及度假村官网：www.suninghotel.com苏宁控股集团：http://www.suning.cn ABOUT US苏宁集团概况苏宁创立于1990年，在中国和日本拥有两家上市公司，是中国领先的商业企业，位居中国民营企业500强第二名。秉承 “引领产业生态、共创品质生活”的企业使命，苏宁产业经营不断拓展，形成苏宁易购、苏宁物流、苏宁金融、苏宁科技、苏宁置业、苏宁文创、苏宁体育、苏宁投资八大产业板块协同发展的格局。其中，苏宁易购跻身2017《财富》世界500强。   Suning Hotels & Resorts苏宁酒店及度假村苏宁酒店管理有限公司成立于2005年，是苏宁置业集团旗下专业从事高星级酒店开发与管理的公司。依托置业集团全国商业地产开发建设的快速推进，苏宁酒店加快全国化发展，目前在中国的核心城市已拥有高星级酒店、高端会议中心、高尔夫俱乐部和高端行政公寓。酒店项目    苏宁钟山国际高尔夫酒店    南京索菲特银河酒店    南京玄武诺富特酒店    南京新街口诺富特酒店    南京苏宁雅悦行政公寓    无锡苏宁凯悦酒店    连云港索菲特酒店    北京华商会议中心    钟山高尔夫俱乐部（27洞）    日照苏宁诺富特酒店     南京河西苏宁雅悦酒店      上海苏宁宝丽嘉酒店        镇江苏宁银河国际酒店    无锡苏宁银河国际酒店    徐州苏宁银河国际酒店  建设中的项目    南京苏宁君悦酒店    南京苏宁柏悦酒店    南京苏宁凯悦嘉寓酒店    南京苏宁JW万豪酒店    南昌苏宁洲际酒店    绍兴苏宁希尔顿酒店       西安苏宁雅悦酒店