The Sales Research Manager will be responsible for theidentification, assessment, and allocation of ‘new’ high potential accounts forthe Business Development Team. The role includes generating market insight, competitorintelligence, development of sales tactics and strategies to support BD teammembers with their sales activities. Where applicable, this role will alsoinvolve the management and coaching of a team of Sales Research Executives andSales Research Coordinators.
At InterContinental Hotels & Resorts®we want our guests to feel special, cosmopolitan and In the Know whichmeans we need you to:
· Be charming by being approachable,having confidence and showing respect.
· Stay in the moment by understanding andanticipating guests’ needs, being attentive and taking ownership of gettingthings done.
· Make it memorable by being knowledgeable, sharing stories and showing your style tocreate moments that make people feel special.
FINANCIAL RETURNS
· Identify and evaluate ‘new’high potential accounts for Business Development team members to manage anddevelop
· Allocate and handover accountsidentified accounts to appropriate Business Development team members
· Monitor market trends and trackcompetitor activity to support the Sales team members in their sales activities
· Support Business Developmentteam members in the development of sales tactics and strategies
· Evaluate accounts according tomethodology approved by IHG and submit to Director of Sales for review
PEOPLE
· Share with Business Developmentteam members up-to-date information of the market and competitor activity andhow it can be used for selling activities
· Communicate to his/her superiorany issues encountered and other relevant information
· Attend and participate intraining sessions, daily briefings and other meetings as required
· Where applicable, supervise, manageand train Sales Research Executives and Coordinators in carrying out theirresponsibilities
· Obey other tasks assigned bythe supervisor
GUEST EXPERIENCE
· Not Applicable
RESPONSIBLE BUSINESS
· Develop awareness andreputation of the hotel and the brand in the local community.
· Ensure clear communicationthrough sales system of these accounts and their potential
· Produce periodic reports andforecasts for the team
· Ensure sufficient accounts inthe pipeline
Perform other duties as assigned.
This is sales research and analytical manager position for a fullservice luxury, resort, or major flagship hotel with high volume catering,banquet, and/or convention facilities.
Performance of this role should be measured by the following keymetrics:
· Key Performance Objectives setannually (as per IHG policy)
· Sectors identified &profiled
· No. of accounts assigned
· Accounts researched &logged
· Process compliance as theindicated compliance in the Standard Operating Procedures
Degree or Diploma in Marketing, Business or Hospitality Managementdesired, and 2 - 4 years of relevant sales research experience in a relatedservice industry.
Expected to possess the following skills:
· Excellent PC skills (includingMS Office) and administrative skills
· Knowledge of Delphi/Opera is anadvantage
· Strong communication and timemanagement skills
· Ability to interact on aprofessional level with management and customers
· Detail-oriented with excellentanalytical skills
要求:
1、需要3年或以上国际联号酒店工作经验,了解市场竟况及趋势,具有较强的市场开拓能力及洞悉力。2、有一定本地客户群
3、沟通协调能力及执行能力。
4、扎实的英文基础,沟通能力强。
5、强形象气质佳。
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品味洲际,享受生活!苏州洲际酒店,由洲际酒店集团管理,位于苏州工业园区的多功能区域,优越的地理位置、方便快捷的交通、奢华高雅的客房、专业周到的服务、一应俱全的现代设施使每一位商旅人士在此尽享尊荣,拥有完美的下榻体验。
酒店概况
超豪华五星级的苏州洲际酒店是苏州金鸡湖畔临水步道边的地标性建筑,步行即可抵达苏州国际博览中心和苏州文化艺术中心,距离全市最好的购物和娱乐场所,包括大陆首家诚品
生活、新光天地、时代广场、久光百货、月光码头和苏州摩天轮乐园也仅几步之遥。从酒店出行交通亦非常便捷,步行5分钟可达苏州轨道交通1号线时代广场站,10分钟车程可达沪宁高铁苏州园区站。
苏州洲际酒店秉承洲际品牌特色,将始终如一的全球标准与酒店所在地的独特文化成功融合,给客人带来真正权威和苏州特色的体验。
2015年,苏州洲际酒店获得怡安翰威特“2015中国最佳雇主”殊荣。
豪华的酒店客房
427间豪华客房,贵宾湖景房及套房,格调高雅而不失现代感,可在浪漫中尊享金鸡湖景
洲际贵宾汇,为宾客提供更高规格的专属礼遇和尊贵享受
洲际水疗9间豪华私人理疗室,无边界泳池,以及设施齐全的健身中心,让身心得到休闲与放松
餐厅和酒吧
1000平方米的无柱大宴会厅及9间75至140平方米不等的设施齐备的多功能厅
城中独一无二的多功能主题灯光系统,满足不同主题的宴会及会务需求
专为准新娘们特别设计的婚礼堂适宜举办别具格调的婚庆仪式
酒店内五间餐厅与酒廊提供“世界厨房”式的创新美食体验,必能满足全球各地宾客的需求
独特户外湖边主题宴会场地,适宜举办鸡尾酒会或招待会