• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 人性化管理
• 年度旅游
• 做五休二
• 包吃包住

	
	
Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques.
使用促销及其他销售技巧销售IHG集团的产品和服务。
•	Promote the Hotel’s (and ICHG generally) products and services.
推销酒店（及IHG集团）的产品和服务。
•	Maintain a high level of product and service knowledge about all IHG Hotels in your region.
充分了解所在地区IHG集团酒店的产品和服务知识。
•	Develop and maintain a regular pattern of sales calls.
开发和维护电话销售的常规模式。
•	Prepare and execute action plans which increase reservation sales and associated business.
准备并执行有关预订销售及其他相关业务的行动计划。
•	Record and process reservations made by phone/fax/email.
记录管理来自电话、传真及邮箱的预订。
•	Accept wait list reservations.
接收等候列表。
•	Process amendments to reservations such as extensions, early departures, etc.
留意预订状况的变化，例如电话号码、提早离店等。
•	Manage “no show” reservations by investigation and recording of same.
调查、记录并管理“no-show”预订。
•	Record special billing arrangements for groups and conventions.
记录团队和会议的特殊要求。
•	Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval.
对接前厅经理或信贷经理。
•	Maintain knowledge of special rates/ offers/ promotions.
充分了解特殊价格、促销及套餐。
•	Monitor reservation levels and inform Managers of current and future occupancy rates.
监督预订情况，通知预订经理当前及未来的入住率。
•	Prepare reports as requested (eg to travel agents, business houses etc).
协助准备各项报告。
•	Works with Manager in the preparation and management of the department’s budget. 
协助监控与管理部门预算。
•	Develop and conduct rooms based marketing activities.
开展和实施以客房为基础的市场活动。
•	Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments.
跟踪销售计划，促销活动，广告，并向相关部门提供必要的反馈。
•	Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting.
记录散客驱势，入住率记录和市场细分发展情况来协助预测工作。
•	Ensure accuracy of guest history and client profiles in Data Base.
确保数据库中客人记录和客户资料的准确性。
•	Track market codes.
记录市场代码。
•	Collate, maintain and distribute relevant information and data obtained from both existing sources (consultants, economic forecasters) and external sources.
编写、保管和发放从现有信息来源（顾问、经济预测师）和外部信息来源获得的相关信息和资料。
•	Conduct market research and analysis.
开展市场调研和分析工作。
•	Report on competitor activity.
报告竞争对手的活动。

Required Skills –
技能要求
One or more years of experience in a hotel reservation department. Strong knowledge of local businesses and business trends required. Must speak local language(s). Other languages preferred.
1年及以上酒店预定部或相关工作经验，需要熟知本地业务及业务趋势，必须掌握本地语言，能同时使用其它语言者优先。
•	Communication skills are utilized for a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
•	Proficient in the use of Microsoft Office
精通微软办公软件。
•	Problem solving, analytical, reasoning, motivating, organizational and training abilities.
具有解决问题，推理，号召，组织和培训能力。
•	Proficient in English &/or Mandarin
熟练的英语或者普通话。

合肥富力威斯汀酒店是由广州富力地产股份有限公司投资、由全球第一大酒店集团——万豪国际酒店集团管理的白金五星级品牌酒店。我们将通过威斯汀卓尔不凡的特色服务及产品，把威斯汀品牌所提倡的“在旅途中保持健康生活方式”的概念传递给客人。这种概念将会帮助所有威斯汀的客人在旅途中迅速恢复体力并时刻保持充沛的活力。此外，酒店员工也将提供更加灵动个性的服务，随时为每个客人创造难忘的瞬间，让他们感觉非凡，时刻达到身心的最佳状态。酒店希望客人在离店时比入住时更加精神焕发。合肥富力威斯汀酒店位于芜湖路与马鞍山路交汇处，地处合肥繁华市中心。酒店拥有313间时尚而豪华的客房，其中包括22间套房及一间面积达到336平方米的总统套房。酒店将近3000平米多功能的会议和宴会空间，适合举办各类商务活动，满足您全方位的会务需求。您亦可在威斯汀健身中心放松身心重塑活力。同时，酒店拥有3个不同主题的餐厅所呈现的无以伦比的国际美食，将满足众多美食家挑剔的需求。我们为您提供的不只是一份工作，而是您的职业发展！This is how it should feel…恰似这般感受Westin Hefei Baohe is invested and constructed by Guangzhou Fuli Group , Through its unique Westin signature programs and products, The Westin Hefei Baohe introduces a new concept of preserving “wellness in travel” to our guests and will help our guests to maintain mental and physical wellness during their travel. In addition, hotel’s staffs are all inspired to provide instinctive services to create individual moments that make guests feel alive and at their best. We want guests to leave every Westin experience feeling better than when they arrived.Ideally located on the corner of Wuhu road and Ma’anshan road, The Westin Hefei Baohe is just a step away from Hefei city centre and offers 313 stylishly appointed guest rooms, including 22 suites and a 336 sqm Presidential Suite. The hotel also offers almost 3,000 square meters of meeting space which can accommodate your particular requirement, whatever the function or occasion. You can also restore your body, mind and spirit in our Westin WORKOUT?.The hotel features 3 restaurants, offering the most delectable choice of authentic regional and international fare to satisfy the taste buds of every gourmand.We offer you not a job, but a CAREER!   人力资源部面试时间：每周一至周五：09:00-16:00面试地点：酒店负二层   人力资源部办公室温馨提示：来访请携带个人身份证原件及1寸彩照, 经员工通道登记后亲临人力资源部办公室进行面试。