招聘Laundry Supervisor洗衣房主管_合肥富力威斯汀酒店招聘信息-最佳东方

1. Responsible for the operation of the LaundryDepartment during the shift.

在洗衣房经理不在的时候负责洗衣房的运转

2. Has a thorough and up-to-date knowledge of howto operate all equipment in the Laundry.

掌握对洗衣房设备全面的和最新的了解

3. Ensure that all guest items are treatedcarefully, to minimize any damages.

确保所有客人衣物被仔细对待，把损坏率降到最低

4. Apply for Laundry goods and ensure chemicalsetc are used properly, and in correct quantities, to avoid accidents and keeplow cost and high quality.

申领洗衣房各类物品并确保化学剂等被恰当地使用，使用正确的数量以降低成本、提高质量，避免事故

5. Maintain quality control for in-house linen anduniforms.

维持客房布草和制服的质量

6. Report promptly faulty equipment to the LaundryManager or Engineering Department.

向洗衣房经理，或工程部汇报有关设备故障的问题

7. Assist in the department’s administration.

协助部门的管理

8. Assist in preparing staff rosters.

根据需要准备员工班次表

9. Ensure guest calls and requests are handled ina friendly, correct and efficient manner.

确保以友好的、正确的和有效的态度处理客人电话和要求

10. Ensure guestlaundry charges are posted correctly and promptly.

确保准确及时地寄出客人洗衣的账单

11. Provideongoing advice, support and certification to staff under your supervision.

给予所管辖的员工以不断的建议和支持

12. Supervisestaff performance.

指导员工表现并绩效评估员工,建议经理给予奖励或处罚

13. Provide oneto one instruction to staff members when required.

必要时对员工进行个别面对面指导

14. Deliver highquality service to guests.

向客人提供优质服务

15. Ensure guestneeds and reasonable requests are met.

确保客人需求和合理要求被满足

16. Seekopportunities to continually improve guest service.

通过记录客人的评论并以此为实践，不断地寻找机会发展对客服务

17. Takeappropriate action to resolve guest complaints.

采取合适的行动解决客人的抱怨

18. Promote thehotel and Westin products and services.

促销酒店与威斯汀的产品与服务

19. Adhere tothe hotel’s security and emergency policies and procedures.

坚持酒店安全制度、紧急情况处理规定和程序

20. Adhere tohotel cleaning and maintenance programs.

坚持酒店的清洁和养护

21. Ensure ahigh level of cleaning is maintained in your work area.

保持维护所在工作区域的高度整洁

22. Carry outother tasks as directed by your supervisors.

在上级指导下执行其它任务

23. Master allWestin brand standard.

熟练掌握威斯汀品牌标准

24. Master STARservice standard.

掌握万豪明星服务标准

25. Follow all company policies andprocedures.

遵循万豪集团及酒店的所有政策和程序。

合肥富力威斯汀酒店是由广州富力地产股份有限公司投资、由全球第一大酒店集团——万豪国际酒店集团管理的白金五星级品牌酒店。我们将通过威斯汀卓尔不凡的特色服务及产品，把威斯汀品牌所提倡的“在旅途中保持健康生活方式”的概念传递给客人。这种概念将会帮助所有威斯汀的客人在旅途中迅速恢复体力并时刻保持充沛的活力。此外，酒店员工也将提供更加灵动个性的服务，随时为每个客人创造难忘的瞬间，让他们感觉非凡，时刻达到身心的最佳状态。酒店希望客人在离店时比入住时更加精神焕发。合肥富力威斯汀酒店位于芜湖路与马鞍山路交汇处，地处合肥繁华市中心。酒店拥有313间时尚而豪华的客房，其中包括22间套房及一间面积达到336平方米的总统套房。酒店将近3000平米多功能的会议和宴会空间，适合举办各类商务活动，满足您全方位的会务需求。您亦可在威斯汀健身中心放松身心重塑活力。同时，酒店拥有3个不同主题的餐厅所呈现的无以伦比的国际美食，将满足众多美食家挑剔的需求。我们为您提供的不只是一份工作，而是您的职业发展！This is how it should feel…恰似这般感受Westin Hefei Baohe is invested and constructed by Guangzhou Fuli Group , Through its unique Westin signature programs and products, The Westin Hefei Baohe introduces a new concept of preserving “wellness in travel” to our guests and will help our guests to maintain mental and physical wellness during their travel. In addition, hotel’s staffs are all inspired to provide instinctive services to create individual moments that make guests feel alive and at their best. We want guests to leave every Westin experience feeling better than when they arrived.Ideally located on the corner of Wuhu road and Ma’anshan road, The Westin Hefei Baohe is just a step away from Hefei city centre and offers 313 stylishly appointed guest rooms, including 22 suites and a 336 sqm Presidential Suite. The hotel also offers almost 3,000 square meters of meeting space which can accommodate your particular requirement, whatever the function or occasion. You can also restore your body, mind and spirit in our Westin WORKOUT?.The hotel features 3 restaurants, offering the most delectable choice of authentic regional and international fare to satisfy the taste buds of every gourmand.We offer you not a job, but a CAREER! 人力资源部面试时间：每周一至周五：09:00-16:00面试地点：酒店负二层人力资源部办公室温馨提示：来访请携带个人身份证原件及1寸彩照, 经员工通道登记后亲临人力资源部办公室进行面试。