前台接待
3千-4千
停止招聘
发布于 2021-02-07
前台接待
3千-4千
合肥 | 经验不限 | 大专 | 招2人
停止招聘
收藏
微信
这个职位不错扫给好友看看
举报
职位福利
职位描述

KEY RESPONSIBILITIES岗位职责

1.Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries.?

负责所有与前台相关的活动,如接待、办理入住和退房手续、给客人安排客房、外汇业务以及协助处理客人的问询等;

2.Registers and rooms all arrivals according to established procedures

按照既定工作程序为所有来客登记并安排房间。

3.?Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.

熟知所有特别促销活动,如:季节性套餐计划、常客优惠计划以及洲际酒店集团忠实方案。

4.?Is familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another InterContinental Hotels

熟悉洲际酒店和度假村集团的其它成员酒店,以便当客人在登记卡上写出以后要去的目的地时可以游说其在另一家洲际酒店集团成员酒店进行提前预订?

5.Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems

全面了解标准的预订工作程序,包括如何正确使用表格,如何读电传、电子邮件和留言,以及如何在预订系统内对房源情况进行解读。

?

REQUIRED QUALIFICATIONS任职要求
1.Able to read and write English
能够读写英语

2.1 year experience in guest / customer service,?or an equivalent combination of education and experience.?

拥有1年宾客服务部工作经验,或与此相当的教育和相关工作经验结合的背景。

3.?College or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

具有大专学历或酒店行政管理,酒店管理或相关的职业证书。

?

OUR BENEFITS我们的福利

§? 2 days off per week, 8 working hours per day; social insurance and housing fund; monthly performance incentive; annual bonus

每周双休、每天八小时工作制、五险一金、绩效奖金、年终奖金

§? Annual leaves; yearly service allowance; Chinese traditional festival gifts;

带薪年假、店龄工资、节假日福利

§? Complementary working meal and accommodation(with AC, TV, washroom, linens equipped)

免费工作餐、免费住宿(宿舍配有空调、电视、独立卫生间、床上用品免费配备及洗涤)

§? Personalized management; monthly staff committee meeting and trainee club activities;

人性化的管理,设有员工委员会、实习生俱乐部等组织

§? Entitle staying at more than 5000 IHG hotels around the world at employee price

享有集团内部5000多家酒店员工价入住

§? Special birthday card and gifts; kinds of birthday parties;

写满祝福的生日卡片、生日礼物及定期生日派对活动等

§? Varieties of team activities

丰富多彩的各种员工活动



其他要求
国际联号工作经历:优先
语言能力:英语-良好
比比竞争力
目前共有 位求职者投递了该职位,你的简历匹配度为 你的综合竞争力排名为第
用「最佳东方」APP扫一扫查看你的竞争力分析
公司地址
中国安徽省合肥市马鞍山路150号
导航
职位联系人
立即沟通

HI~对这个职位感兴趣吗?快来下载最佳东方APP和我聊聊吧,还能在线视频面试,方便又安心~

--
简历处理率
该企业7天内简历处理的比例
--
简历处理用时
该企业7天内简历处理的效率
--
消息回复用时
该企业7天内消息回复的效率
  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
合肥富力威斯汀酒店是由广州富力地产股份有限公司投资、由全球第一大酒店集团——万豪国际酒店集团管理的白金五星级品牌酒店。我们将通过威斯汀卓尔不凡的特色服务及产品,把威斯汀品牌所提倡的“在旅途中保持健康生活方式”的概念传递给客人。这种概念将会帮助所有威斯汀的客人在旅途中迅速恢复体力并时刻保持充沛的活力。此外,酒店员工也将提供更加灵动个性的服务,随时为每个客人创造难忘的瞬间,让他们感觉非凡,时刻达到身心的最佳状态。酒店希望客人在离店时比入住时更加精神焕发。合肥富力威斯汀酒店位于芜湖路与马鞍山路交汇处,地处合肥繁华市中心。酒店拥有313间时尚而豪华的客房,其中包括22间套房及一间面积达到336平方米的总统套房。酒店将近3000平米多功能的会议和宴会空间,适合举办各类商务活动,满足您全方位的会务需求。您亦可在威斯汀健身中心放松身心重塑活力。同时,酒店拥有3个不同主题的餐厅所呈现的无以伦比的国际美食,将满足众多美食家挑剔的需求。我们为您提供的不只是一份工作,而是您的职业发展!This is how it should feel…恰似这般感受Westin Hefei Baohe is invested and constructed by Guangzhou Fuli Group , Through its unique Westin signature programs and products, The Westin Hefei Baohe introduces a new concept of preserving “wellness in travel” to our guests and will help our guests to maintain mental and physical wellness during their travel. In addition, hotel’s staffs are all inspired to provide instinctive services to create individual moments that make guests feel alive and at their best. We want guests to leave every Westin experience feeling better than when they arrived.Ideally located on the corner of Wuhu road and Ma’anshan road, The Westin Hefei Baohe is just a step away from Hefei city centre and offers 313 stylishly appointed guest rooms, including 22 suites and a 336 sqm Presidential Suite. The hotel also offers almost 3,000 square meters of meeting space which can accommodate your particular requirement, whatever the function or occasion. You can also restore your body, mind and spirit in our Westin WORKOUT?.The hotel features 3 restaurants, offering the most delectable choice of authentic regional and international fare to satisfy the taste buds of every gourmand.We offer you not a job, but a CAREER!   人力资源部面试时间:每周一至周五:09:00-16:00面试地点:酒店负二层   人力资源部办公室温馨提示:来访请携带个人身份证原件及1寸彩照, 经员工通道登记后亲临人力资源部办公室进行面试。 
中国安徽省合肥市马鞍山路150号
导航