• 技能培训
• 带薪年假
• 岗位晋升
• 包吃包住
• 员工生日礼物
• 五险一金
• 人性化管理
• 领导好
• 宿舍近
• 管理规范

Under the general direction of the Guest Relations Manager and within the limits of established InterContinental Hotels Group and local policies and procedures, oversees and directs all aspects of the guest relations function to achieve the highest possible guest satisfaction to current and future VIPs.  Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.   
服从宾客关系经理的全面指示，执行和履行洲际酒店的一些本地相关政策和程序，有计划的协助前台，总机，商务中心和礼宾各个部门的正常运作。发扬企业工作文化的5个重要价值，信任，诚信，尊重，一个团队与服务洲际酒店集团的品牌品质。

· Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure在入住期间，监察和督促客户关系，个人化的重视和提供温馨的服务最大化的满足客人
· Ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service督促和保证所有会员能够享受所有的福利，回头客人和贵宾能够享受特别的待遇和服务。
· Prepare monthly report on Priority Club Rewards members.准备会员的月度报表
· Inspects all VIP rooms prior to arrival检查贵宾的房间
· Liaise with other departments and necessary outside contracts to ensure excellent service delivery和其它部门紧密配合提供优质服务
· Input guest data into Opera history system录入客人数据到相关系统
· Assist to promote Inter-Hotel sales and in-house facilities协助推广酒店销售和设施.
·  Perform such functions as to include but not be limited to:完成以下工作：
o    Priority Club and regular guest welcome letters
      会员和普通客人的欢迎信
o    Solicitation of Priority Club applications
      邀请新会员的加入
o    Attending to special requests by guests
      关注客人的特别需要
· Handle guest complaints and refer them as necessary, follows up on corrective action处理客人的投诉，做出相应的行动。
·  Assist in review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests根据当日预定报表提前检查贵宾的房间分配，欢迎物品和满足特别的要求。
· Services offered for the Club room and Club Lounge with the aim to maximum guest satisfaction提供行政房客人的优质服务以提高满意度。
· Ensure the personnel maintain the  appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary确保管理员工的行为表现和有效工作,如有必要主动作出相应的行动计划.
· Compliance to the IHG standards and policies.确保宾客服务遵从酒店的标准和政策
· Performs other tasks assigned by the manager完成其他分配的工作
· Maintain and execute Finance standards and procedures.遵照所有财务标准工作程序。

Wyndham Grand Foshan Gaoming is managed by Wyndham Hotel Group, the world’s largest and most diverse hotel company, with over 9100 hotels under 24 brands. Wyndham Grand is the crown jewel of the Wyndham family.The unique architecture is 168m high; and offers 335 elegantly designed guest rooms and suites with breath taking views over the West River. The hotel has 11 multi-function rooms, a pillar-less grand ballroom with a seating capacity of 900 guests, Western, Chinese, specialty restaurants, bars, Spa, hot spring, indoor & outdoor swimming pools and extensive recreational facilities (tennis courts, billiard, yoga, table tennis, gymnasium,  etc.). Wyndham Grand Foshan Gaoming is located on the outskirt of Gaoming, 2 minutes away from the Guangming highway, 60 minutes from Guangzhou, Foshan, Zhaoqing and Jiangmen. Our Associates will be offered competitive salary and benefits, nice facilities and accommodations and will be given care, recognition, training and career opportunities to grow with the Company.佛山君御温德姆至尊酒店由世界上最大最多元化的酒店集团—温德姆酒店集团委托管理，其拥有24个品牌和遍布全球的9100多家酒店。温德姆至尊酒店是温德姆品牌大家庭中的一颗耀眼明星。酒店建筑设计总高度168米， 335间装饰奢华的客房均可欣赏西江美景。裙楼5层拥有11个多功能会议室、可容纳1000人的无柱宴会厅、中西餐厅、特色餐厅、酒吧、温泉池、SPA中心、室内外游泳池、网球场，桌球室，瑜伽室，乒乓球室以及健身中心等配套设施。佛山君御温德姆至尊酒店位于佛山市高明区西江新城开发区，距广明高速出口仅2分钟车程，60分钟内辐射广州、佛山、肇庆、江门等珠三角主要城市。我们的同事将享有具有吸引力的薪酬和福利待遇，完善的设施和住宿，相关的职业培训和与公司一起共同成长的机会。    道玺温德姆与佛山君御温德姆至尊酒店均由国信控股集团斥资建造。道玺温德姆与君御温德姆至尊酒店相邻，步行约5分钟路程。Dolce by Wyndham 道玺温德姆道玺在服务顾客和会议策划方面长期领先对手，旗下资产包括位于北美和欧洲的奢华酒店、度假村和会议中心。所有道玺酒店均拥有独特设计、食材新鲜的美食体验以及凝聚人心的理想会议环境。2015年，该品牌被正式纳入温德姆酒店集团。道玺以创造让人精神焕发的工作和学习环境而赢得美誉；酒店不仅提供各种美味佳肴和便利设施，还兼备高效的设备、独特的设计以及个性化的客户服务。