主要职责 Job Responsibilities
• Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review
分析酒店整体的和各部门的培训需求,针对需求制定策略,用培训业务计划书的形式呈交给总经理和行政委员会审阅。
• Familiarize yourself with the IHG HR and Training Standards, localizing where necessary
使自己了解洲际酒店集团人力资源和培训的规范,必要之处进行本地化处理。
• Ensure effective training programs are in place for the following:
确保在以下方面有效的执行培训计划:
New Employee Orientation
新员工入职
Train the Trainer
培训培训师
Customer Service Training
宾客服务培训
Technical job specific training (through certification of departmental standards and procedures)
技术性职位的专门培训(部门规范程序证书)
Supervisory Skills Training
监督管理技能培训
Management Development
管理层发展
Fire, Life and Safety Training
消防和生命安全培训
• Assist Department Trainers in preparing and conducting departmental training and assess accordingly
协助部门培训师准备和进行部门培训并进行评估。
• Prepare and monitor training programs for:
制定和监督为以下人员提供的培训项目:
Management Trainees
管理培训生
Work Experience
实习生
Hotel School Trainees, etc
酒店学校实习生等
Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training
与能够协助提供高级或专业培训的专业人士取得联系。
• Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs
确保部门领导遵守自己的职责为员工提供有关部门规范程序的培训。
• Liaise with other IHG Training Managers to share experiences and resources
与洲际酒店集团的培训经理们保持联系,交流经验,交换资源。
• Liaise with educational institutions conducting hospitality and training courses
同从事旅游服务和培训课程的教育机构保持联系。
• Delivers briefings of all internal programmes to executive management and department heads
为行政管理层和部门领导提供所有内部培训计划的介绍。
• Contributes towards regional activities as directed by Regional Director of Human Resources / General Manager
按照地区人力资源总监和总经理的指示为本地区的工作效力。
• Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines
为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。
• Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
向员工提供工作指导、咨询,必要时对其进行批评处分,并提供建设性反馈意见以便提高工作绩效
• Regularly communicates with staff and maintains good relations
定期与员工交流思想,保持良好的员工关系。
• Works with Superior in the preparation and management of the Department’s budget
和上级领导一起编制和管理部门预算
• Monitor the progress of the Training Business Plan for each department tot ensure that the training objectives are being achieved
监督每个部门培训业务计划的进展,确保实现培训目标。
• Maintains all hotel training records
保存酒店全部的培训记录。
• Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development
建立培训图书馆,配备书籍,录像,记录和视听资料来协助培训师的培训计划以及员工的个人发展。
• Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective
与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划,确保培训课程方案的制定,以及培训的有效性。
• Attend departmental training session and critique performance
参加部门的培训课程,评估表现。
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
关于上海浦东绿地铂骊酒店(About The QUBE Hotel Shanghai Pudong)崇尚自然而时尚的上海浦东绿地铂骊酒店位于川沙镇中心,坐拥绿地川沙东海岸国际商业广场,上海浦东绿地铂骊酒店距离地铁二号线川沙站仅有3分钟步行距离,距离已经开幕的迪士尼乐园有15分钟车程,距离浦东国际机场有20分钟车程,距离虹桥国际机场有60分钟的车程。酒店提供来回浦东机场、迪士尼的班车。Natural and fashion, The Qube Pudong enjoys a central location in Chuansha District. Located directly in the Greenland East Coast Shopping and Life Plaza, it boasts professional fitness center and pampering massage at Spa. Hotel provides complimentary shuttle bus TO and FROM the Shanghai Pudong International Airport(PVG). The Qube Pudong is a 3-minute walk from Metro Line 2, Chuansha station and a 15-minute drive from Shanghai Disney Resort. It is a 20-minute drive from Pudong International Airport(PVG) and a 60-minute drive from Hongqiao .Guests also enjoy the hotel business centre.酒店提供专业的室内健身设施和水疗中心的舒缓按摩服务。所有时尚的客房均设有落地窗,配有平面电视和音响系统。King Koil的床宽大而舒适。行政楼层客房均配有来自英国的Molton Brown高端洗漱用品和斯里兰卡最优秀的Dilmah茶。客房内的瑜伽球和瑜伽垫可以帮助舒缓贵客的舟车劳顿。客人还可使用酒店的商务中心。 品珍轩餐厅拥有优雅的用餐环境,供应现代中式美食。其他餐饮选择包括提供国际自助餐的铂雅全日西餐厅和提供鸡尾酒的Q Lounge。Enjoying views from floor-to-ceiling windows, stylish rooms all feature a flat-screen TV and audio systems. The King Koil beds are large and comfortable. Club Floor rooms have Molton Brown amenities from London and Dilmah tea from Sri Lanka. Yoga ball and Yoga mat can be found in each Club room for a private in-room relaxing. International Airport(SHA). Pin Zhen Xuan, serves modern Chinese cuisine in a fine dining setting. Other dining options include Poya all day dinning and cocktails at Q Lounge. 关于铂骊酒店(About The QUBE Hotels)“精彩旅途,快意人生”。如果将一场旅途比划作圈,铂骊酒店正是这平凡曲线上最精彩缤纷的一处。铂骊酒店旨在以其娱乐休闲的多样性以及生活工作的兼容性为年轻商务人士注入旅途中的无穷乐趣和生机。从法兰克福到上海、徐州、南昌、荆州、铂骊酒店的足迹遍布于各大都市、机场、高铁及近郊。“Life is a wonderful journey” If travelling is regarded as drawing a cycle, The QUBE hotel could be the most splendid part. The QUBE hotel aims to provide diversity of recreation and work life balance environment for young business traveler where they can enjoy a fun and comfortable journey. From Frankfurt to Shanghai and Xuzhou to Nanchang, Jinzhou, The QUBE hotels can be found in big urban centers, by the airport, near the high-speed rail and in the suburbs.