• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 包吃包住
• 人性化管理

技能水平Skills
1. 熟悉前厅情况及运作Good knowledge and familiar with all front desk area operation 
2. 有一定的英语基础Have a certain English foundation
3. 良好沟通技巧Good communication skill
工作经验Experence
有星级酒店工作经验者优先
Star hotel experience is preferred
其他要求Others
1.熟练运用前台系统。
Skillful use FO system and Windows Office.                                2.年龄：18岁-30岁
Age:18-30 years old
工作描述Job Description
1.随时以友好和乐于协助的态度迎接客人，并尽量了解和称呼客人的名字。
Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity 
2.按照既定工作程序为所有来客登记并安排房间。
Registers and rooms all arrivals according to established procedures
3. 熟知部门标准工作程序。
 Maintains intimate knowledge of departmental standards and procedures 
4. 履行入住、退房和换房手续，并确保所有资料都按照预订情况完整的输入酒店电脑系统。
 Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
5. 保持库存现金限额并保证每日对所收现金进行准确报告。
 Maintains cashier float and ensures accurate daily report of all money received
6. 随时留意会计政策和工作程序的变化 
 Keeps abreast of all modifications to accounting policies and procedures
7.熟知所有特别促销活动，如：季节性套餐计划、常客优惠计划以。
Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs.
8. 处理客人的投诉、问询和请求，如果自己无法提供协助，则将问题转给主管和经理助理 。
 Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist
9.执行审计结余，并为审计工作进行各项有序的准备。
 Performs the audit balances and prepares all works for audit in an orderly fashion
 10.在值班时检查夜班报告，准备早班报告，并为客人的到来准备各种必要的表格。
 When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival
11.全面了解标准的预订工作程序，包括如何正确使用表格，如何读电传、电子邮件和留言，以及如何在预订系统内对房源情况进行解读。
 Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems
12.随时保持前台工作区域的整洁和有序，并以此作为自己的个人兴趣和骄傲 。
 Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state al all times

关于上海浦东绿地铂骊酒店（About The QUBE Hotel Shanghai Pudong）崇尚自然而时尚的上海浦东绿地铂骊酒店位于川沙镇中心，坐拥绿地川沙东海岸国际商业广场，上海浦东绿地铂骊酒店距离地铁二号线川沙站仅有3分钟步行距离，距离已经开幕的迪士尼乐园有15分钟车程，距离浦东国际机场有20分钟车程，距离虹桥国际机场有60分钟的车程。酒店提供来回浦东机场、迪士尼的班车。Natural and fashion, The Qube Pudong enjoys a central location in Chuansha District. Located directly in the Greenland East Coast Shopping and Life Plaza, it boasts professional fitness center and pampering massage at Spa. Hotel provides complimentary shuttle bus TO and FROM the Shanghai Pudong International Airport(PVG). The Qube Pudong is a 3-minute walk from Metro Line 2, Chuansha station and a 15-minute drive from Shanghai Disney Resort. It is a 20-minute drive from Pudong International Airport(PVG) and a 60-minute drive from Hongqiao .Guests also enjoy the hotel business centre.酒店提供专业的室内健身设施和水疗中心的舒缓按摩服务。所有时尚的客房均设有落地窗，配有平面电视和音响系统。King Koil的床宽大而舒适。行政楼层客房均配有来自英国的Molton Brown高端洗漱用品和斯里兰卡最优秀的Dilmah茶。客房内的瑜伽球和瑜伽垫可以帮助舒缓贵客的舟车劳顿。客人还可使用酒店的商务中心。 品珍轩餐厅拥有优雅的用餐环境，供应现代中式美食。其他餐饮选择包括提供国际自助餐的铂雅全日西餐厅和提供鸡尾酒的Q Lounge。Enjoying views from floor-to-ceiling windows, stylish rooms all feature a flat-screen TV and audio   systems. The King Koil beds are large and comfortable. Club Floor rooms have Molton Brown amenities from London and Dilmah tea from Sri Lanka. Yoga ball and Yoga mat can be found in each Club room for a private in-room relaxing. International Airport(SHA). Pin Zhen Xuan, serves modern Chinese cuisine in a fine dining setting. Other dining options include Poya all day dinning and cocktails at Q Lounge. 关于铂骊酒店（About The QUBE Hotels）“精彩旅途，快意人生”。如果将一场旅途比划作圈，铂骊酒店正是这平凡曲线上最精彩缤纷的一处。铂骊酒店旨在以其娱乐休闲的多样性以及生活工作的兼容性为年轻商务人士注入旅途中的无穷乐趣和生机。从法兰克福到上海、徐州、南昌、荆州、铂骊酒店的足迹遍布于各大都市、机场、高铁及近郊。“Life is a wonderful journey” If travelling is regarded as drawing a cycle, The QUBE hotel could be the most splendid part. The QUBE hotel aims to provide diversity of recreation and work life balance environment for young business traveler where they can enjoy a fun and comfortable journey. From Frankfurt to Shanghai and Xuzhou to Nanchang, Jinzhou, The QUBE hotels can be found in big urban centers, by the airport, near the high-speed rail and in the suburbs.