• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 领导好

岗位职责
1.用电话,传真及邮件等回答所有关于酒店产品,服务的问询
2.根据需求给客人报适合的房间和价格
3.正确把预订信息输入预订系统(OPERA)
4.为休闲客人,公司及旅行商的客人安排住宿,签证及活动.
 
任职要求
1.良好的英语书面及口语能力
2.能始终保持冷静与礼貌的关注客人需求
3.能很好的与客人沟通
4.理解和能在一个多元文化的环境中工作
 
JOB RESPONSIBILITIES 
1.Respond to enquiries about hotel products and services by telephone, fax, email etc.
2.Determine guest needs and quote the appropriate room and rate as per requirements
3.Accurate input of booking information into the OPERA Reservation System
4.Arrange accommodation, visas and activities for leisure, corporate & wholesaler’s guests
 
QUALIFICATIONS
1.Written and verbal communication skills in English
2.Ability to focus attention on guest needs, remaining calm and courteous at all times
3.Able to exercise good judgment with difficult guests
4.Understanding and ability to work in a multi-cultural environment

Raffles Hainan Clear Water Bay - 12 Kilometers Pristine Beach, overlooking the deep blue tropical waters, an oasis of calm and charm. Raffles Hainan Clear Water Bay - is an oasis by landscaped the 160 , 000sqm tropical gardens over looking the sparkling waters ofClear Water. The hotel has 281 elegant rooms and 32 private private villas, 5 distinctive restaurants and bars respectively serving Chinese, Asian and Western food, fashion, a blend of Chinese and Western. The hotel creates exceptional unique quality and luxury atmosphere, is a quality traveler's spiritual habitat, for every visiting guest to deliver a touch of luxury.酒店坐落于世界第三个“会唱歌的沙滩”清水湾，12公里纯美白沙延绵，是俯瞰中国南海的绝佳海滩位置之一。占地面积16万平方米，拥有11万平方米郁葱热带花园环绕，营造出静谧的自然环境，宛若将宾客包裹在一片宁静的绿洲中。酒店拥有281间格调高雅的客房和32栋私密精致的私人别墅，5间各具特色的餐厅与酒吧分别提供中餐，亚洲餐食和西餐，时尚入流，中西合璧。酒店营造出卓越不凡的独特品质及奢华的氛围，是品质旅行者的心灵栖所，为每一位到访的宾客传递触动心灵的奢华。