• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 领导好

 
PURPOSE OF POSITION岗位目标
Will be expected to know about the prices of the shop’s products and interact with customers with the aim of selling. And will be expected to reach monthly sales targets, which can lead to a pressurized work environment. Also be expected to know about various promotions on offer and help in ordering and arranging the delivery of stock. Attendant will also be expected to have specialist knowledge about the products on sale.
确保清楚商店的所有的产品价格，产品的种类，以及如何为客人介绍商店的产品，增加财务收入。确保产品整齐的摆放。
 
KEY ROLES & RESPONSIBILITIES重要职责
·         Acknowledge, greet, and smile to every guest in the hotel.
·         陪同，微笑问候每一位客人
·         The hours a shop attendant will be expected to work will often match the hours the store is open. This may include evening and weekend work. Given the nature of the job, shop attendants spend a lot of time on their feet and often have to carry and lift heavy items, so a good level physical condition is required.
·         工作的时间以商店的营业的时间为准，包括晚上的班次和周末，由于工作性质使然，商店的员工在工作期间会经常来回搬运货物，因此良好的身体素质也是必须的。
·         Ensure smooth communication with guest as per Raffles Standards.
·         按照莱佛士酒店标准确保与客人之间的沟通顺畅。
·         Available to cater to customers’ needs.
·         尽可能地满足客人的需求
·         Maximizes every opportunity to increase revenue by up-selling.
·         最大可能地抓住机会销售酒店产品，增加酒店收入
·         Ensures all the information will be informed all staff though the art shop logbook.
·         确保所有信息通过交班本及时的告知商店的同事
·         Responsible for all maintenance of equipment and its accessories in Art Shop.
·         对艺术商店设备的维护负责
·         Ensure tight controls are in place on bookings for equipment hire and serviced office occupancy to avoid guest inconvenience by way of over-booking and the subsequent lack of service and equipment.
·         确保商店所有物品和租借的设备摆放整齐，避免物品短缺给客人造成不便
·         Maintain a clean work environment
·         保持干净的工作环境
·         Maintain detailed knowledge of the Hotel’s fire, life and safety system
·         熟知酒店的火警，逃生及安全系统
·         Adhere to hotel policies and procedures
·         遵守酒店政策和程序
 
PERSONAL ATTRIBUTES个人特质
·         Good English language verbal communication skills 
·         流利的英语书写和口头交流
·         Ability to work cohesively with co-workers and managers as part of a team
·         有较强的团队合作能力
·         Ability to be attentive to guest needs, remaining calm and courteous at all times
·         在任何时刻都能够注意到客人的需求,保持冷静,礼貌。
·         Ability to promote positive relations with hotel residents and patrons
·         可以把工作重心放在客人需求，同事任何时候保持冷静和有礼貌
·         Ability to exercise good judgment with difficult guests
·         可以从投诉客人处得到不错的评价
·         Understanding and ability to work in a multi-cultural environment
·         理解并有能力在一个多文化环境下工作
 
QUALIFICATIONS
职位资历
·         Secondary Education or relevant qualifications in Hotel Management.
·         中等教育或相关酒店管理资历
 
 
EXPERIENCE
工作经历
·         Minimum one year’s experience in hospitality or customer service related industry
·         至少一年四星或五星相关工作经验

Raffles Hainan Clear Water Bay - 12 Kilometers Pristine Beach, overlooking the deep blue tropical waters, an oasis of calm and charm. Raffles Hainan Clear Water Bay - is an oasis by landscaped the 160 , 000sqm tropical gardens over looking the sparkling waters ofClear Water. The hotel has 281 elegant rooms and 32 private private villas, 5 distinctive restaurants and bars respectively serving Chinese, Asian and Western food, fashion, a blend of Chinese and Western. The hotel creates exceptional unique quality and luxury atmosphere, is a quality traveler's spiritual habitat, for every visiting guest to deliver a touch of luxury.酒店坐落于世界第三个“会唱歌的沙滩”清水湾，12公里纯美白沙延绵，是俯瞰中国南海的绝佳海滩位置之一。占地面积16万平方米，拥有11万平方米郁葱热带花园环绕，营造出静谧的自然环境，宛若将宾客包裹在一片宁静的绿洲中。酒店拥有281间格调高雅的客房和32栋私密精致的私人别墅，5间各具特色的餐厅与酒吧分别提供中餐，亚洲餐食和西餐，时尚入流，中西合璧。酒店营造出卓越不凡的独特品质及奢华的氛围，是品质旅行者的心灵栖所，为每一位到访的宾客传递触动心灵的奢华。