• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 领导好

PURPOSE OF POSITION
职位目的
l  To offer good service to guests for the purpose of high score in surveying guests’      satisfaction
 为客人提供优质的服务，提高儿童亲子乐园的满意度
l  To clean kids’ club to create good environment for kids
  做好儿童亲子乐园的清洁卫生工作，确保小朋友有一个干净整洁的娱乐环境
l  To organize activities for children
   为孩子们组织活动
 
KEY ROLES & RESPONSIBILITIES
主要职责及责任
l  To be enthusiastic about the work to guarantee good service
 热爱本职工作，为客人提供热情，周到的服务
l  To guild guests to register, positively introduce activities to them
 引导客人做好登记，主动向客人介绍儿童亲子乐园的活动
l  To examine all electrical equipment to make sure they work well
 仔细检查电视、灯是否正常，发现问题及时报修
l  To help kids to paint and following charge
 协助小朋友画画，并做好收银工作
l  To disinfect  toys
  经常给玩具消毒
l  To let the supervisor know it if facing an problem
  如遇问题，及时通知相关负责人
l  To check all electricity and equipment .then close the door
    下班前，一定要检查设备，并关好门
 
ADMINISTRATIVE DUTIES
行政管理职责
l  Effective coverage of kid’s club.
       能高效处理儿童乐园工作
l  Adherence to Standard Operating Procedures Manual.
        遵循酒店营运程序标准工作手册的要求
l  Maintain accurate records as required by provincial regulations.
        根据当地规定，保持准确的工作记录。
l  Attend weekly/monthly lift guard departmental communication meetings.
        参加每周/月救生部门沟通例会
 
HEALTH AND SAFETY
健康和安全
l  Follow and ensure that all Colleagues follow all safety procedures and practices.
        遵循并确保所有同事遵守所有的安全工作程序
l  Adherence to kid’s club department emergency procedures/safety manual.
        遵循儿童乐园部门应急工作程序/安全工作手册
l  Ensure all departments adhere to all safety practices of Raffles Spas.
        确保所有部门遵循莱佛士水疗工作安全的实施条例
 
FINANCIAL RESPONSIBILITIES
财务职责
l  Maintain the kid’s club in peak condition at all times, while adhering to all aspects of the operations budget, including payroll.
        在酒店规定的预算范围内（包括工资），保持儿童乐园状态良好。
  
COLLEAGUE RELATIONS
同事关系
l  Ensure kid’s club department maintains a positive relationship with all departments in the spa and hotel.
        确保儿童乐园与水疗及酒店所有部门保持积极的关系。
l  Ensure Colleagues have a complete understanding of and adhere to the spa's policy relating to safety.
        确保同事完全理解并遵循酒店安全工作规定之政策。
l  Ensure all Colleagues adhere to all spa standards as stated in the employee handbook.
        确保所有员工遵守员工手册的各项规定。
 
GUEST SERVICE
对客服务
l  Ensure the facility is in peak condition at all times (operations and cleanliness).
        确保设施设备在运作及清洁方面一直处于良好状态。
l  Ensure Guest/Member satisfaction at all times by ensuring that safety and service is always the spa's first priority.
        在保证安全及服务的前提下，确保客人/会员满意度。
 
OTHER DUTIES
其它职责
l  Carry out any other duties and responsibilities as assigned.
        执行其它分配的工作任务。
 
PERSONAL ATTRIBUTES
个人特质
l  Able to speak, read and write English
具有说，读和写英语的能力
l  Proficient in the use of Microsoft Office 
          熟练使用微软办公软件
l  Organizational and training abilities
        具有组织和培训能力
l  Shows your care to kids.
 热爱小朋友
l  High School or Diploma in Hotel Administration, Hotel Management or equivalent
  高中或酒店行政管理，酒店管理或相当的大专学历
l  1 years recreation experience preferably in a hotel of similar size and complexity and including supervisory experience or training
  最好拥有在相似规模酒店1年康乐工作经验，包括的管理经验或培训经验

Raffles Hainan Clear Water Bay - 12 Kilometers Pristine Beach, overlooking the deep blue tropical waters, an oasis of calm and charm. Raffles Hainan Clear Water Bay - is an oasis by landscaped the 160 , 000sqm tropical gardens over looking the sparkling waters ofClear Water. The hotel has 281 elegant rooms and 32 private private villas, 5 distinctive restaurants and bars respectively serving Chinese, Asian and Western food, fashion, a blend of Chinese and Western. The hotel creates exceptional unique quality and luxury atmosphere, is a quality traveler's spiritual habitat, for every visiting guest to deliver a touch of luxury.酒店坐落于世界第三个“会唱歌的沙滩”清水湾，12公里纯美白沙延绵，是俯瞰中国南海的绝佳海滩位置之一。占地面积16万平方米，拥有11万平方米郁葱热带花园环绕，营造出静谧的自然环境，宛若将宾客包裹在一片宁静的绿洲中。酒店拥有281间格调高雅的客房和32栋私密精致的私人别墅，5间各具特色的餐厅与酒吧分别提供中餐，亚洲餐食和西餐，时尚入流，中西合璧。酒店营造出卓越不凡的独特品质及奢华的氛围，是品质旅行者的心灵栖所，为每一位到访的宾客传递触动心灵的奢华。