• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 领导好

PURPOSE OF POSITION 职位目标
To manage respective F&B venues as successful independent profit centre, ensuring maximum guest satisfaction consistent with Hotels standards, through planning, organizing, directing and controlling the food and beverage operation and administration.
管理独立收支的餐厅并确保部门运作符合酒店标准使客人满意。计划组织指导和控制餐饮部门的运作及管理。
KEY ROLES & RESPONSIBILITIES 关键角色和职责
Motivate, discipline, direct and supervise the work of all employees in restaurant
   指导和监督餐厅所有员工的工作。
   Keep assistant managers promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and take prompt corrective action
   确保餐厅副经理及时和完全了解所有问题问题 显著的异常事件积极事件并立即采取正确措施。
   Follow established and proper Accounting procedures
   遵循规定的正确财务程序
   Schedule employees to maintain Hotel’s service standards within budgeted labor costs
   在坚持酒店的服务标准和人力成本预算内合理安排员工
   Review and interpret/analyze financial and operating information, and prepare reports
   回顾并分析财务和经营信息并准备报表
   Attend daily F & B meetings and channel essential information down the line
   参加每日餐饮部例会并沟通重要信息
   Be knowledgeable of hotel information to answer guest inquiries; always recommending the hotel’s food & beverage outlets prior to outside facilities?
   熟知酒店的各项信息来回答客人的询问始终优先推荐本酒店的餐厅
   Oversee the training and supervision of Bar employees, which includes work allocation, ?performance evaluation, training, and problem resolution
   监督培训和酒吧员工的管理包括工作分配绩效评估培训和解决问题的能力
   Ensure a safe working and guest environment to reduce the risk of injury and accidents
   确保一个安全的工作环境和客户环境来降低受伤和意外的风险
   Prepare the payroll and gratuity reports as required
   按照要求递交工资和消费报表
   Attend monthly staff meetings to discuss P&L statement and operational issues
   参加每月的员工会议讨论损益表和运作中的问题
   Establish guest database with preference records of regular guests
   建立客户数据库记录常客的喜好
   Establish/review sales incentive programs on a periodic basis, rewarding high achievers
   定期建立/回顾销售激励方案奖励表现优异员工
   Constantly monitor the staff's appearance, attitude and degree of professionalism
   不断监督员工的外表态度和职业精神
   Always have a creative and innovative approach to buffet set-ups, displays, visuals and willing to update them regularly
   致力于创新和改革餐厅的服务产品和推广。从而寻求新的收入增长机会。
   Assign responsibilities to subordinates and conduct regular performance checks
   安排员工的工作并定期检查
   Implement weekly cleaning schedules for operating equipment (trolleys, pantry, etc)
   完成操作设备的每周清洁计划餐车工作间等等
   Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department
   通过每周和卫生经理客房部工程部检查来管理部门的清洁
PERSONAL ATTRIBUTES 个人品质
   Excellent reading, written and oral proficiency in English
   优秀的英语听说读写能力
   Experienced in all aspects of restaurant service
   餐饮服务方面经验丰富
   Strong knowledge of Food and Beverage
   专业的食品和酒水知识
   Creative and innovative
   创新及创造能力
   Eye for detail and hands-on approach to operation
   细心观察能力和实际运作能力
   Financial skills and knowledge cost conscious
   财务知识和技巧 成本意识
   Must be well-presented and professionally groomed at all times
   始终保持良好和专业的个人形象
   Knowledge of Excel, MS Word, Publisher, PowerPoint & Micros
   熟练运用计算机软件
   Excellent leader and trainer with strong motivational skills
   优秀的领导者和培训者良好的激励技巧
   Strong interpersonal skills and attention to detail
   良好的人际交往能力注重细节
 High degree of professionalism, sound human resources management capabilities, business acumen, energy and determination
   高度的专业精神适当的人力资源管理能力商业头脑活力和决心
   Proven organizational skills, able to set and meet deadlines with quality results
   行之有效的组织能力能够在规定期限内高质量地完成工作
   Must possess good communication skills for dealing with diverse staff
   具备良好的沟通技能能够和不同的员工相处。
 
EXPERIENCE 工作经验
   Minimum 4 - 5 years Hotel experience
   至少4-5年酒店工作经验
 Minimum 2 years management experience in similar F&B operations in international hotels.
   至少两年以上的相关管理经验在国际酒店中

Raffles Hainan Clear Water Bay - 12 Kilometers Pristine Beach, overlooking the deep blue tropical waters, an oasis of calm and charm. Raffles Hainan Clear Water Bay - is an oasis by landscaped the 160 , 000sqm tropical gardens over looking the sparkling waters ofClear Water. The hotel has 287 elegant rooms and 32 private private villas, 5 distinctive restaurants and bars respectively serving Chinese, Asian and Western food, fashion, a blend of Chinese and Western. The hotel creates exceptional unique quality and luxury atmosphere, is a quality traveler's spiritual habitat, for every visiting guest to deliver a touch of luxury.酒店坐落于世界第三个“会唱歌的沙滩”清水湾，12公里纯美白沙延绵，是俯瞰中国南海的绝佳海滩位置之一。占地面积16万平方米，拥有11万平方米郁葱热带花园环绕，营造出静谧的自然环境，宛若将宾客包裹在一片宁静的绿洲中。酒店拥有287间格调高雅的客房和32栋私密精致的私人别墅，5间各具特色的餐厅与酒吧分别提供中餐，亚洲餐食和西餐，时尚入流，中西合璧。酒店营造出卓越不凡的独特品质及奢华的氛围，是品质旅行者的心灵栖所，为每一位到访的宾客传递触动心灵的奢华。