• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 领导好

PURPOSE OF POSITION 职位目标
To provide organizational and administrative support to the  Department and the timely and efficient execution of assigned office and business procedures.
为部门提供组织和行政支持，确保各项工作和业务流程的及时有效执行。
 
KEY ROLES & RESPONSIBILITIES 关键角色和职责
·         Communicate to customers (internal and external) in a polite and courteous manner
·         礼貌地与客户沟通（内部和外部）
·         Perform duties and responsibilities in a confidential manner when applicable
·         适当情况下在以保密的方式完成工作职责
·         Type and prepare a variety of documents such as letters, memos and minutes
·         归类和准备各种文件，例如信件，备忘录和会议记录
·         Handling of correspondence and answering the telephone as related to the job
·         处理信件并接听与工作相关的电话
·         Attend daily Meeting and take meeting minutes 
·         参加每日例会并做会议记录
·         Prepare monthly staff attendance report for payroll clerk
·         将每月员工考勤报表交给薪资员
·         Provide organizational and administrative support to the Head of Department
·         为部门负责人提供组织和行政支持
·         Organize a variety of documents and maintain stationery and office supplies
·         管理各种文档并维护 办公用品
·         Maintain complete knowledge of all department services,  hotel services/features
·         完全了解部门服务知识，所有酒店的服务特性
·         Liaise with other departments ensuring communication and the resolution of problems
·         与其他部门保持联系来确保沟通和解决问题
·         Contribute ideas and suggestions to enhance operational procedures in the Hotel
·         为提高酒店的服务流程提供意见和建议
·         To work efficiently and effectively in meeting deadlines and delivering quality work 
·         在最后期限内有效并高效地完成和交付高质量的工作
·         To keep positive relations with suppliers and other external clients
·         与供应商和其他外部客户保持良好的关系
·         Carry out any other duties as and when assigned by the Director 
·         完成上级领导安排的其他工作
·         Assistcolleagues in their operations within peak times when needed
·         在高峰期内协助部门的其他工作
 
PERSONAL ATTRIBUTES  个人品质
·         Outstanding communication skills , both written and verbal (additional foreign language would be an advantage)
·         出色的书面和口语沟通能力（额外掌握其他外语者优先）
·         Excellent interpersonal skills to build positive relations with whole team and across divisions, and be able to deal with diverse staff
·         优秀的人际交往能力，保持与整个部门及其他部门的积极关系，能够和不同的员工相处
·         Strong attention to detail with the ability to coordinate and prioritize multiple tasks
·         注重细节以及协调和安排多项任务的能力
·         Computer proficiency in Word, Excel, Powerpoint, Publisher, Outlook and good typing skills
·         熟练运用计算机软件
 
QUALIFICATIONS 任职资格                                                              
·         College education, hotel or business administration degree and certified course in administrative management preferred
·         大学学历，酒店和商务管理学位，行政管理课程认证者优先
 
EXPERIENCE 工作经验
·         Minimum 1 years experience in the hospitality industry. 1 years previous experience in a similar position preferred
·         至少1年以上酒店行业工作经验。1年以上相同岗位经验者优先。

Raffles Hainan Clear Water Bay - 12 Kilometers Pristine Beach, overlooking the deep blue tropical waters, an oasis of calm and charm. Raffles Hainan Clear Water Bay - is an oasis by landscaped the 160 , 000sqm tropical gardens over looking the sparkling waters ofClear Water. The hotel has 281 elegant rooms and 32 private private villas, 5 distinctive restaurants and bars respectively serving Chinese, Asian and Western food, fashion, a blend of Chinese and Western. The hotel creates exceptional unique quality and luxury atmosphere, is a quality traveler's spiritual habitat, for every visiting guest to deliver a touch of luxury.酒店坐落于世界第三个“会唱歌的沙滩”清水湾，12公里纯美白沙延绵，是俯瞰中国南海的绝佳海滩位置之一。占地面积16万平方米，拥有11万平方米郁葱热带花园环绕，营造出静谧的自然环境，宛若将宾客包裹在一片宁静的绿洲中。酒店拥有281间格调高雅的客房和32栋私密精致的私人别墅，5间各具特色的餐厅与酒吧分别提供中餐，亚洲餐食和西餐，时尚入流，中西合璧。酒店营造出卓越不凡的独特品质及奢华的氛围，是品质旅行者的心灵栖所，为每一位到访的宾客传递触动心灵的奢华。