招聘Restaurant Manager 餐厅经理_海南清水湾莱佛士酒店招聘信息-最佳东方

-招募意味海鲜餐厅经理

PURPOSE OF POSITION 职位目标

To manage the operations of the restaurants, including the development and performance management of employees. Oversee the financial aspects of the operations, optimizing profits while ensuring the highest level of service quality is provided to Hotel guests.

管理餐厅的运作，包括员工的发展和表现管理。监督运作的财务方面，在确保为酒店客人提供最高水平的服务质量的前提下获得最大收益。

KEY ROLES & RESPONSIBILITIES 关键角色和职责

· Motivate, discipline, direct and supervise the work of restaurant managers and assistant managers while maintaining effective relationships

· 激励，培养，指导和监督餐厅经理和副经理的工作同时保持有效的关系

· Be present in day-to-day outlet operations to ensure standards are being followed

· 负责餐厅的日常运作确保标准的执行

· Adhere to company standards and service levels to increases sales and minimize costs, including food, beverage, supply, utility and labor costs

· 遵循公司的标准和服务水平，提高销售额，降低成本，包括食品，酒水，物资，设施和人力成本

· Assist in the preparation of F&B Outlets’ budgets, forecasts and performance reports

· 协助制定餐厅的预算，预测和业绩报表

· Analyze financial and operating information and prepares financial and business reports for senior F&B Management

· 分析财务和运作信息，提供财务和经营报表给餐饮部高层

· Review the various Operations Manuals and incorporate into training

· 审查各种操作手册并纳入培训

· Supervise F&B employees, including work allocation, training, and problem resolution

· 管理餐饮部员工，包括工作分配，培训和解决问题

· Ensure a safe working and guest environment to reduce the risk of injury and accidents

· 确保一个安全的工作和客户环境，减少风险和意外事件的发生

· Ensure highest level of service in F&B Outlets by effectively responding to complaints

· 通过有效处理投诉确保最高层次的餐厅服务

· Develop employees by providing ongoing feedback, establishing performance expectations and conducting performance reviews

· 通过提供持续的意见发展员工，设立期望并进行绩效考核

· Prepare payroll and gratuity reports as required

· 按照要求提供工资和消费报表

· Attend monthly staff meetings to discuss P&L statements and other operational issues

· 参加每月的员工会议讨论损益报告和其他运营问题

· Establish guest database with preference records of regular guests

· 建立长住客的喜好数据库

· Responsible for receiving business card collection and guest comments.

· 负责接收和整理名片和客人意见

· Establish/review sales incentive programs on a periodic basis, rewarding high achievers

· 定期建立/回顾销售奖励项目，奖励业绩优秀者

· Maintain and control inventory of outlet/restaurant equipment and ensure that inventory is kept clean and in good shape

· 维护和控制餐厅设备的库存，确保库存保持整洁和状况良好

· Assume regular responsibility for shift managerial duties, especially with VIP functions

· 完成定期检查各班次工作的职责，尤其是重要客人的活动

· Consistently look for improvements in F&B outlets to stay on top of competitors

· 不断寻找改进餐厅的方法使其处于竞争者中的有利地位

· Ensure hygiene standards and relevant health and safety regulations are adhered to

· 确保卫生标准和相关健康和安全政策的实施

· Manage organization and cleanliness of departmental areas by conducting weekly walk through with Hygiene Manager, Housekeeping and Engineering Department

· 通过每周和卫生经理，客房部，工程部检查来管理部门的清洁

· Regularly inspect food & beverage quality

· 定期检查食品和酒水的质量

· Constantly monitor the staff's appearance, attitude and degree of professionalism

· 不断监督员工的仪表，态度和专业精神

· Manage daily restaurant operations: staffing, scheduling, repair and maintenance, cleanliness, organization, service timing, quality product, etc.

· 管理餐厅的日常运作：人员，工作计划，维修，清洁，组织，服务时间，产品质量等等

· Maintain opening, running and closing duties for department.

· 保持部门开始营业，营业中和结束营业的职责

PERSONAL ATTRIBUTES 个人品质

· Excellent reading, writing and oral proficiency in English

· 优秀的英语听，说，读，写能力

· Experienced in all aspects of restaurants service

· 在餐饮服务方面经验丰富

· Must be well-presented and professionally groomed at all times

· 始终保持良好和专业的个人形象

· Excellent leader and trainer with solid motivational and teamwork skills

· 优秀的领导者和培训者，激励能力和团队合作技巧

· Attention to detail and strong interpersonal skills to deal with diverse staff

· 注重细节，良好的人际交往能力，能够管理不同的员工

· Possess a high degree of professionalism, sound human resources management capabilities, business acumen, energy and determination

· 具有高度的专业精神，适当的人力资源管理能力，具有商业头脑，活力和决心

· Proven organizational skills, able to set and meet deadlines with quality results

· 行之有效的组织能力，能够在规定期限内高质量地完成工作

· Able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems

· 能够控制压力，协调各种活动，提供适当的方法解决餐厅问题

QUALIFICATIONS 任职资格

· Degree in Hotel Management or its equivalent

· 酒店管理专业毕业或同等学历

EXPERIENCE 工作经验

· Minimum 5 years Hotel experience preferably in 5-star hotel environment

· 5年以上酒店工作经验最好是五星级酒店

All great journeys begin somewhere, and ours began in Singapore some 130 years ago with the opening of the first Raffles Hotel. Today, Raffles has evolved into an international brand, with the Raffles name spans across the globe from exotic destinations to vibrant cities. Raffles Hainan, located in the “Hawaii of Asia” – Hainan, is grand opened in November of 2013 and enjoyed a superior beachfront location while offering guests direct access to the adjacent championship golf course. The resort’s 299 guestrooms and 32 luxurious villas are among the most spacious and all offer commanding sea views. The resort will feature 6 exciting food and beverage concepts, a 1,400 sqm Raffles Spa, a grand ballroom and flexible meeting spaces for special events.At Raffles, we believe that true luxury is not just about physical luxury, it is about how our guests feel. We call this ‘emotional luxury’. We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global hospitality brand. 所有绝美的旅程都会在某一个地方开始，而我们的开端源于130多年前的新加坡，伴随着第一家莱佛士酒店的开幕。时值今日，莱佛士足迹遍布全球知名城市，成为广为认可的国际酒店品牌。海南莱佛士酒店位于著有“亚洲夏威夷”之称的海南，于2013年11月盛大开业，坐拥纯美海岸线，毗邻世界级高尔夫球场。299间全海景客房及32间奢华别墅，为宾客提供超大海景视野，宾客在享受精致的同时，俯瞰水清沙白。酒店拥有六间不同风格的餐厅，1400平方米莱佛士水疗设施，大型宴会厅及面积各异的多功能厅，满足各种会议需要。在莱佛士，我们相信真正的奢华，不仅仅来自于物质奢华，而是源自宾客感受，我们称之为“触动心灵的奢华”。我们为具有天赋、专心致力于酒店行业、自我鞭策，并热忱追随全球领导地位酒店品牌的同事们，提供绝佳的职业发展与成长机会。 Our Brand Promise 我们的品牌承诺 A Raffles hotel is an oasis for the well travelled. Delivering emotional luxury to everyone who visits us. 莱佛士是品质旅行者的心灵栖所，为每一位到访的宾客传递触动心灵的奢华。 The Raffles Way 莱佛士待客之道 Welcoming – Be hospitable and proud to bring guests into your hotel, making them feel at home.热情 – 款待周到，亲切好客，让人乐意下榻酒店，营造宾至如归的感受。Thoughtful – Understand, anticipate and care about what our guests need, where nothing is too much effort.体贴入微，关怀备至，设想周到；不辞劳苦，只为做得更好。Charming – Be warm, genuine, individual and interesting; making everyone feel at ease.迷人 – 永保真诚、独特、风趣，让人毫无压力、倍感自在。Graceful – Be polite, elegant and discreet; never in the way, always there when needed.优雅 – 彬彬有礼，保持气度；总能在必要之时献上贴心服务，又不会给宾客形成干扰。Generous – Be generous with your time when engaging with our guests.慷慨 – 不吝啬与客人沟通的每一分钟时间。Grooming – Be well presented.仪容仪表 – 保持整洁得体的形象。 Our Values 我们的价值观Guest Passion - 热忱待客Sustainable Performance - 持续绩效Spirit of Conquest - 进取精神 Innovation - 创新Respect - 尊重Trust - 信任For more information, welcome to visit our website: https://frhi.taleo.net/careersection/ext_frhi/moresearch.ftl?lang=en更多信息，欢迎浏览我们的官方网站：https://frhi.taleo.net/careersection/ext_frhi/moresearch.ftl?lang=en