PURPOSE OF POSITION
职位目标
To provide guests and staff laundry services that meet Raffles Standards.
保证客人与员工的洗衣服务,要符合莱佛士的标准
KEY ROLES & RESPONSIBILITIES
重要职责
· Process laundry by either washing, dry cleaning or pressing
无论是洗涤,干洗或者熨烫要按照洗衣流程
· Follow procedures for the above processes as established by the Asst. Laundry Manager
由洗衣部经理助理按照上述过程确立程序
· Carefully use of laundry chemicals, solvent and spotting chemicals as instructed
根据说明小心地使用洗衣化学品,溶剂和点状化学品
· Mark all items for laundering paying attention to room numbers and sequences
· Pay particular attention to any items requiring pre-wash soaking
要特别注意任何需要预洗浸泡的物品
· Weigh all laundry prior to loading into machines
放进机器前要检查所有洗衣
· Use laundry equipment as instructed and maintain them in a proper state of cleanliness
使用洗衣设备,保持设备的清洁
· Attend daily briefings with Supervisor and accomplish daily tasks as instructed
与主管参加每日的早晨简报,完成日常任务的指示
· Report to supervisors any stained or torn guest and staff laundry before beginning process of cleaning. Also report any items left in pockets or any jewelry on clothing
在清洗之前,将客人或员工的任何染色或破损的衣服报告给主管,另外任何遗留在口袋的物品或是在衣服上的首饰也要上报主管
· Ensure all guest requests and instructions are adhered to. E.g. fold in trousers. Light starch, shirt folded etc.
确保所有客人的要求与指示已完成,例如,裤子折叠,上浆,衬衫折叠等
· Ensure working area is kept clean and organized
确保工作区域的干净与整洁
· Present guest and staff laundry as instructed
传达客人和员工洗衣的指示
· Adhere to personal grooming and hygiene standards
注意个人的仪容仪表和个人卫生
· Attend meetings and training sessions as required
根据要求参加会议和培训课程
PERSONAL ATTRIBUTES
个人特质
· Average reading, writing and oral proficiency in English
良好的英语阅读,写作和口语能力
· Must be well-presented and professionally groomed at all times
在任何时候都要充分表现出个人的专业素养
· Strong interpersonal skills and attention to detail
良好的人际沟通技巧和细节观察力
QUALIFICATIONS
职位资历
· Secondary education
中学以上学历
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Raffles Hainan Clear Water Bay - 12 Kilometers Pristine Beach, overlooking the deep blue tropical waters, an oasis of calm and charm. Raffles Hainan Clear Water Bay - is an oasis by landscaped the 160 , 000sqm tropical gardens over looking the sparkling waters ofClear Water. The hotel has 281 elegant rooms and 32 private private villas, 5 distinctive restaurants and bars respectively serving Chinese, Asian and Western food, fashion, a blend of Chinese and Western. The hotel creates exceptional unique quality and luxury atmosphere, is a quality traveler's spiritual habitat, for every visiting guest to deliver a touch of luxury.酒店坐落于世界第三个“会唱歌的沙滩”清水湾,12公里纯美白沙延绵,是俯瞰中国南海的绝佳海滩位置之一。占地面积16万平方米,拥有11万平方米郁葱热带花园环绕,营造出静谧的自然环境,宛若将宾客包裹在一片宁静的绿洲中。酒店拥有281间格调高雅的客房和32栋私密精致的私人别墅,5间各具特色的餐厅与酒吧分别提供中餐,亚洲餐食和西餐,时尚入流,中西合璧。酒店营造出卓越不凡的独特品质及奢华的氛围,是品质旅行者的心灵栖所,为每一位到访的宾客传递触动心灵的奢华。