招聘餐厅主管 Outlet Supervisor_海南清水湾莱佛士酒店招聘信息-最佳东方

· Supervise Dining operations to maintain service standard

· 监督和管理餐厅的运作，坚持服务标准

· Assist management by creating weekly duty rosters

· 协助每周的排班

· Handle guests complaints promptly and courteously and ensure follow-through

· 及时和礼貌地处理客人投诉并确保跟进

· Check on employees discipline, grooming standards and punctuality

· 检查员工的纪律，仪容仪表和考勤

· Check on guest satisfaction and proper handling of feedback and follow-up

· 调查客人满意度妥善处理投诉并跟进

· Assist Assistant Manager in conducting daily shift briefings to update and disseminate relevant information to Dining employees

· 协助副经理召开每个班次班前例会更新并向餐厅员工传达相关信息

· Assist in employee’s development, counselling and resolving of staff conflict

· 帮助员工发展，协调和解决员工冲突

· To report any complaints, incidents or any other irregularities to the Management

· 向管理层汇报所有投诉事件，工作情况或者其他违规行为

· Ensure proper maintenance of operating equipment as well as service and storage areas

· 确保操作设备，服务和存储区域的维修

· Help minimize waste, breakages and mishandling of supplies and equipment

· 帮助减少浪费，破损和物资与设备的不恰当使用

· Carry out light cleaning and maintenance of the pantry area

· 完成照明设备的清洁和工作间的维修

· Attend all meetings and training as requested by Management

· 根据经理的要求参加所有会议和培训

· Conduct training for all staff as assigned by Manager

· 按照经理的安排对所有员工进行培训

· Assist in managing employees’ performance appraisals and performance logs

· 协助评估员工的工作表现

· Handle cash following established and proper Accounting procedures

· 按照规定的财务程序管理现金

· Carry out any other duties as and when assigned by the Management of the Hotel

· 完成酒店管理层安排的其他工作

· Assist other Food & Beverage Outlets in their operations during peak hours if needed

· 必要时在高峰期内协助其他其他餐厅的工作

PERSONAL ATTRIBUTES 个人品质

· Excellent reading, writing and oral proficiency in English

· 优秀的英语听，说，读，写能力

· Experienced in all aspects of restaurants service

· 熟悉餐饮服务的各个方面

· Must be well-presented and professionally groomed at all times

· 始终保持良好和专业的个人形象

· Excellent leader and trainer with strong interpersonal skills and attention to detail

· 优秀的领导者和培训者，良好的人际交往能力，注重细节

· Ability to motivate employees to work as a team effectively and productively

· 激励员工使员工作为一个团队来有效和高效地工作的能力

· Must possess good communication skills for dealing with diverse staff

· 具备良好的沟通能力能够与各种员工相处

· Ability to coordinate and prioritize multiple tasks

协调和安排多项工作的能力

Raffles Hainan Clear Water Bay - 12 Kilometers Pristine Beach, overlooking the deep blue tropical waters, an oasis of calm and charm. Raffles Hainan Clear Water Bay - is an oasis by landscaped the 160 , 000sqm tropical gardens over looking the sparkling waters ofClear Water. The hotel has 281 elegant rooms and 32 private private villas, 5 distinctive restaurants and bars respectively serving Chinese, Asian and Western food, fashion, a blend of Chinese and Western. The hotel creates exceptional unique quality and luxury atmosphere, is a quality traveler's spiritual habitat, for every visiting guest to deliver a touch of luxury.酒店坐落于世界第三个“会唱歌的沙滩”清水湾，12公里纯美白沙延绵，是俯瞰中国南海的绝佳海滩位置之一。占地面积16万平方米，拥有11万平方米郁葱热带花园环绕，营造出静谧的自然环境，宛若将宾客包裹在一片宁静的绿洲中。酒店拥有281间格调高雅的客房和32栋私密精致的私人别墅，5间各具特色的餐厅与酒吧分别提供中餐，亚洲餐食和西餐，时尚入流，中西合璧。酒店营造出卓越不凡的独特品质及奢华的氛围，是品质旅行者的心灵栖所，为每一位到访的宾客传递触动心灵的奢华。