招聘数字营销主管 Digital Executive_海南清水湾莱佛士酒店招聘信息-最佳东方

· Maintain complete knowledge of all hotel services/features

持续保持对酒店产品，设施及服务的相关产品知识的了解程度

· Promote positive relations with guests and employees

对客人及同事传达积极正面的信息

· Design and work within digital market plan and maintain file database

设计并制作市场推广计划以及更新相关数据存档

· Hotel Website Management (Setting / Content / Promotions)

酒店官方网站管理更新，包括设置，内容，促销等

· SEO / SEM according to brand strategies

配合集团制定并开展搜索引擎营销战略

· Hotel social media official account management

酒店官网社会化媒体管理和维护

· Management of hotel profiles on major review sites

管理并及时更新主要网络介质上酒店资料

· Area Online campaign with sister hotels

集团区域性网络营销管理和发展

· Online Reputation Management

网络声誉的维护和管理

· Digital Marketing report reviewing and analyzing

网络营销市场报告评估及分析

· Maintain high level of knowledge of the Raffles products and the competitor's product

对本酒店以及竞争对手酒店的产品保持高水平的了解

· Maintain good relationships with counterparts at competing hotels; promote all Raffles properties whenever possible

对具有相似产品的竞争对手酒店保持良好的关系，无论何时要对客人优先推荐所有莱佛士品牌的旗下酒店

· Meet solicitation and maintenance call requirements; handle all incoming inquiries

正确处理所有到店客人的问询及来电咨询

· Attend departmental and hotel meetings as required

参加所有要求的部门会议以及酒店会议

· Successfully complete all required training/certification processes

参与并完成所有要求的培训及认证流程

· Process paperwork to clients, other departments, etc., within a timely manner. Complete all assigned paperwork within a timely manner

及时完成及传递所需的书面工作，不管是对客人还是对其他部门

· Develop relationships with key media players and the travel industry

发展和维系与主流媒体及相关旅游产业的关系

· Ensure financial successes of hotel by overseeing all digital expenses and ensuring that all special events are profitable for the hotel

通过监督所有费用或特定的活动，确保对酒店是有盈利能力的

All great journeys begin somewhere, and ours began in Singapore some 130 years ago with the opening of the first Raffles Hotel. Today, Raffles has evolved into an international brand, with the Raffles name spans across the globe from exotic destinations to vibrant cities. Raffles Hainan, located in the “Hawaii of Asia” – Hainan, is grand opened in November of 2013 and enjoyed a superior beachfront location while offering guests direct access to the adjacent championship golf course. The resort’s 299 guestrooms and 32 luxurious villas are among the most spacious and all offer commanding sea views. The resort will feature 6 exciting food and beverage concepts, a 1,400 sqm Raffles Spa, a grand ballroom and flexible meeting spaces for special events.At Raffles, we believe that true luxury is not just about physical luxury, it is about how our guests feel. We call this ‘emotional luxury’. We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global hospitality brand. 所有绝美的旅程都会在某一个地方开始，而我们的开端源于130多年前的新加坡，伴随着第一家莱佛士酒店的开幕。时值今日，莱佛士足迹遍布全球知名城市，成为广为认可的国际酒店品牌。海南莱佛士酒店位于著有“亚洲夏威夷”之称的海南，于2013年11月盛大开业，坐拥纯美海岸线，毗邻世界级高尔夫球场。299间全海景客房及32间奢华别墅，为宾客提供超大海景视野，宾客在享受精致的同时，俯瞰水清沙白。酒店拥有六间不同风格的餐厅，1400平方米莱佛士水疗设施，大型宴会厅及面积各异的多功能厅，满足各种会议需要。在莱佛士，我们相信真正的奢华，不仅仅来自于物质奢华，而是源自宾客感受，我们称之为“触动心灵的奢华”。我们为具有天赋、专心致力于酒店行业、自我鞭策，并热忱追随全球领导地位酒店品牌的同事们，提供绝佳的职业发展与成长机会。 Our Brand Promise 我们的品牌承诺 A Raffles hotel is an oasis for the well travelled. Delivering emotional luxury to everyone who visits us. 莱佛士是品质旅行者的心灵栖所，为每一位到访的宾客传递触动心灵的奢华。 The Raffles Way 莱佛士待客之道 Welcoming – Be hospitable and proud to bring guests into your hotel, making them feel at home.热情 – 款待周到，亲切好客，让人乐意下榻酒店，营造宾至如归的感受。Thoughtful – Understand, anticipate and care about what our guests need, where nothing is too much effort.体贴入微，关怀备至，设想周到；不辞劳苦，只为做得更好。Charming – Be warm, genuine, individual and interesting; making everyone feel at ease.迷人 – 永保真诚、独特、风趣，让人毫无压力、倍感自在。Graceful – Be polite, elegant and discreet; never in the way, always there when needed.优雅 – 彬彬有礼，保持气度；总能在必要之时献上贴心服务，又不会给宾客形成干扰。Generous – Be generous with your time when engaging with our guests.慷慨 – 不吝啬与客人沟通的每一分钟时间。Grooming – Be well presented.仪容仪表 – 保持整洁得体的形象。 Our Values 我们的价值观Guest Passion - 热忱待客Sustainable Performance - 持续绩效Spirit of Conquest - 进取精神 Innovation - 创新Respect - 尊重Trust - 信任For more information, welcome to visit our website: https://frhi.taleo.net/careersection/ext_frhi/moresearch.ftl?lang=en更多信息，欢迎浏览我们的官方网站：https://frhi.taleo.net/careersection/ext_frhi/moresearch.ftl?lang=en