• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 领导好

PURPOSE OFPOSITION职位目标
To manage respective F&B venues as successful independent profit center, ensuring maximum guest satisfaction consistent with Hotels standards, through planning, organizing, directing and controlling the food and beverage operation and administration.
管理独立收支的餐厅，并确保部门运作符合酒店标准及最大程度的使客人满意。计划，组织，指导和控制餐饮部门的运作及管理。
 
KEY ROLES& RESPONSIBILITIES关键角色和职责
·        Motivate, discipline, direct and supervise the work of all employees in restaurant
·        指导和监督餐厅所有员工的工作。
·        Keep assistant managers promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and take prompt corrective action
·        确保餐厅副经理及时和完全了解所有问题（问题，显著的异常事件，积极事件）并立即采取正确措施。
·        Follow established and proper Accounting procedures
·        遵循规定的正确财务程序
·        Schedule employees to maintain Hotel’s service standards within budgeted labor costs
·        在坚持酒店的服务标准和人力成本预算内合理安排员工
·        Review and interpret/analyze financial and operating information, and prepare reports
·        回顾并分析财务和经营信息，并准备报表
·        Attend daily F & B meeting sand channel essential information down the line
·        参加每日餐饮部例会并沟通重要信息
·        Be knowledgeable of hotel information to answer guest inquiries; always recommending the hotel’s food & beverage outlets prior to outside facilities 
·        熟知酒店的各项信息来回答客人的询问，始终优先推荐本酒店的餐厅
·        Over seethe training and supervision of Bar employees, which includes work allocation,  performance evaluation, training, and problem resolution
·        监督培训和酒吧员工的管理，包括工作分配，绩效评估，培训和解决问题的能力
·        Ensure safe working and guest environment to reduce the risk of injury and accidents
·        确保一个安全的工作环境和客户环境来降低受伤和意外的风险
·        Prepare the payroll and gratuity reports as required
·        按照要求递交工资和消费报表
·        Attend monthly staff meetings to discuss P&L statement and operational issues
·        参加每月的员工会议，讨论损益表和运作中的问题
·        Establish guest database with preference records of regular guests
·        建立客户数据库，记录常客的喜好
·        Establish/review sales incentive programs on a periodic basis, rewarding high achievers
·        定期建立/回顾销售激励方案，奖励表现优异员工
·        Constantly monitor the staff's appearance, attitude and degree of professionalism
·        不断监督员工的外表，态度和职业精神
·        Always have a creative and innovative approach to buffet set-ups, displays, visuals and willing to update them regularly
·        致力于创新和改革餐厅的服务，产品和推广。从而寻求新的收入增长机会。
·        Assignres ponsibilities to subordinates and conduct regular performance checks
·        安排员工的工作并定期检查
·        Implement weekly cleaning schedules for operating equipment (trolleys, pantry, etc)
·        完成操作设备的每周清洁计划（餐车，工作间等等）
·        Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department
·        通过每周和卫生经理，客房部，工程部检查来管理部门的清洁
 
PERSONAL ATTRIBUTES 个人品质
·        Excellent reading, written and oral proficiency in English
·        优秀的英语听，说，读，写能力
·        Experienced in all aspects of restaurant service
·        餐饮服务方面经验丰富
·        Strong knowledge of Food and Beverage
·        专业的食品和酒水知识
·        Creative and innovative
·        创新及创造能力
·        Eye for detail and hands-on approach to operation
·        细心观察能力和实际运作能力
·        Financial skills and knowledge， cost conscious
·        财务知识和技巧，成本意识
·        Must be well-presented and professionally groomed at all times
·        始终保持良好和专业的个人形象
·        Knowledge of Excel, MS Word, Publisher, PowerPoint & Micros
·        熟练运用计算机软件
·        Excellent leader and trainer with strong motivational skills
·        优秀的领导者和培训者，良好的激励技巧
·        Strong interpersonal skills and attention to detail
·        良好的人际交往能力，注重细节
·        High degree of professionalism, sound human resources management capabilities, business acumen, energy and determination
·        高度的专业精神，适当的人力资源管理能力，商业头脑，活力和决心
·        Proven organizational skills, able to set and meet deadlines with quality results
·        行之有效的组织能力，能够在规定期限内高质量地完成工作
·        Must possess good communication skills for dealing with diverse staff
·        具备良好的沟通技能，能够和不同的员工相处。
 
QUALIFICATIONS 任职资格
·        Degree in Hotel Restaurant Management or equivalent
·        酒店管理专业毕业或相等学历
 
EXPERIENCE 工作经验
·        Minimum 4 - 5 years Hotel experience
·        至少4-5年酒店工作经验
·        Minimum 2 years management experience in similar F&B operations in international hotels.
·        至少两年以上的国际酒店相关管理经验

Raffles Hainan Clear Water Bay - 12 Kilometers Pristine Beach, overlooking the deep blue tropical waters, an oasis of calm and charm. Raffles Hainan Clear Water Bay - is an oasis by landscaped the 160 , 000sqm tropical gardens over looking the sparkling waters ofClear Water. The hotel has 281 elegant rooms and 32 private private villas, 5 distinctive restaurants and bars respectively serving Chinese, Asian and Western food, fashion, a blend of Chinese and Western. The hotel creates exceptional unique quality and luxury atmosphere, is a quality traveler's spiritual habitat, for every visiting guest to deliver a touch of luxury.酒店坐落于世界第三个“会唱歌的沙滩”清水湾，12公里纯美白沙延绵，是俯瞰中国南海的绝佳海滩位置之一。占地面积16万平方米，拥有11万平方米郁葱热带花园环绕，营造出静谧的自然环境，宛若将宾客包裹在一片宁静的绿洲中。酒店拥有281间格调高雅的客房和32栋私密精致的私人别墅，5间各具特色的餐厅与酒吧分别提供中餐，亚洲餐食和西餐，时尚入流，中西合璧。酒店营造出卓越不凡的独特品质及奢华的氛围，是品质旅行者的心灵栖所，为每一位到访的宾客传递触动心灵的奢华。