• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 领导好

Scope	and	Objectives:
Be responsible for the establishment and execution of clear short- and long-term goals to ensure the combined elements of well-being in the resort are aligned with the hotel brand values. This includes the daily leadership of the spa and / or fitness / recreation team, business and strategic directions of the business including marketing and social activities to promote the spa and / or wellness facilities. The quality and guest experience, as well as team motivation, is a key component of everyday operations. 
Proactive management of financial P / L for maximum business opportunities as well as ensuring optimal internal auditing processes are in place. Alignment with the individual brand values represented for wellness is imperative. This role has a particular focus on not only the genuine well-being of the guests but also the well-being of the colleagues and colleagues programming, working closely with Talent and Culture teams. 

Job	Responsibilities:
• Adhere to the Spa and Recreation Policy & Standard Operating Procedures manual. 
• Act as an Ambassador for wellness at the hotel representing the brand values for colleagues 
establishing relationships with internal and external stakeholders representing the values of the brand and Accor. This includes maintaining a professional appearance at all times.
• Manage the operations and efficiency of the wellness facilities.
• Establish proactive strategic initiatives for the spa and wellness areas applicable to the hotel 
to help market the overall well-being offers / products. 
• Maintain extensive knowledge of competitors, including locations, product offerings, pricing, 
promotions, and sales techniques. 
• Carry out any other duties and responsibilities as assigned by the hotel team. 
• Protect the rights of the property at all times. 

Strategy	and	Marketing	of	Wellness	Assets:
• Lead the implementation of a 12-month strategic initiative and marketing plan identifying new business and marketing opportunities inclusive of social, digital and events. This includes initiatives to drive awareness for in-house guests, corporate groups as well as the local community. 
• Create a pricing structure for treatments / retail adapting to local market conditions and hotel rates. 
• Ensure all collaterals and communication are aligned with the brand guidelines. If none are available, seek support from the corporate teams. 
• Create wellness programming events / retreats and / or workshops to drive the concepts of well-being specific to the brand and the facility.
  
Revenue	Management	and	Financial	Responsibilities:
• Establish strong yearly KPI goals aligned with expected revenue. 
• Follow the revenue management guideline for Accor for spa / well-being. 
• Attend meetings to understand new business opportunities within the hotel and the local community. 
• Practise revenue management to maximise daily targets. 
• Establish a pricing list as per the revenue management recommendations. 
• Assist management with the month-end profit and loss statement distribution. 

Guest	Quality	and	Operational	Excellence:
• Ensure guest / member preferences and special requests are accommodated to the best of 
the property’s abilities. 
• Perform regular treatment and facility audits to maintain brand standards. 
• Be present in daily operations to oversee the success of the guest and colleague experience, 
including daily walk-throughs to assess quality. 
• Provide tools for the team to best manage the day to day operations resulting in excellent 
and anticipated guest service.

Raffles Hainan Clear Water Bay - 12 Kilometers Pristine Beach, overlooking the deep blue tropical waters, an oasis of calm and charm. Raffles Hainan Clear Water Bay - is an oasis by landscaped the 160 , 000sqm tropical gardens over looking the sparkling waters ofClear Water. The hotel has 281 elegant rooms and 32 private private villas, 5 distinctive restaurants and bars respectively serving Chinese, Asian and Western food, fashion, a blend of Chinese and Western. The hotel creates exceptional unique quality and luxury atmosphere, is a quality traveler's spiritual habitat, for every visiting guest to deliver a touch of luxury.酒店坐落于世界第三个“会唱歌的沙滩”清水湾，12公里纯美白沙延绵，是俯瞰中国南海的绝佳海滩位置之一。占地面积16万平方米，拥有11万平方米郁葱热带花园环绕，营造出静谧的自然环境，宛若将宾客包裹在一片宁静的绿洲中。酒店拥有281间格调高雅的客房和32栋私密精致的私人别墅，5间各具特色的餐厅与酒吧分别提供中餐，亚洲餐食和西餐，时尚入流，中西合璧。酒店营造出卓越不凡的独特品质及奢华的氛围，是品质旅行者的心灵栖所，为每一位到访的宾客传递触动心灵的奢华。