KEY ROLES & RESPONSIBILITIES
主要职能和责任
Assist in the creation, implementation and facilitation of a Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
协助制定、实施和促进与酒店目标和战略计划一致的酒店培训计划和培训预算
Initiate, co-ordinate, execute and follow-up on all training activities within the hotel
发起、协调、执行并跟进酒店所有培训活动
Supports Director of Training with the coordination and delivery of training programs
支持培训总监开展培训项目
Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching and guidance and support
协助各部门制定部门介绍和正在进行的培训计划和其他学习活动;通过不断的训练、指导和支持,保持积极的跟进
Provide support and development of Departmental Trainers as required
按要求提供部门培训师需要的支持和发展
Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
积极与行业协会、外部培训公司及与酒店业相关的学术顾问保持合作与联系
Update training information in employee HR System, maintain accurate records of activities and participant information
更新系统中的员工培训信息,保存员工活动和培训的详细出勤信息
Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
管理培训日程安排确保学习资源和学习计划
Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all colleagues
创建并管理一个能被所有员工使用的视频/书刊/杂志图书馆
Assisting with general support for HR office (including front counter, benefits and recruiting) and participate and assist in other projects as required
为整个人力资源部提供协助和支持(包括前台、福利和招聘)并按要求参与或协助其他项目
Champion all Colleague Committee related initiatives including monthly recognition and Committee Meetings
主持所有与员工委员会有关的活动,包括月度员工奖励和委员会会议
PERSONAL ATTRIBUTES
个人特质
Solid communication skills, both written & verbal
扎实的书面和口头沟通技巧
A confident & dynamic public speaker, able to communicate and interact effectively with all levels of an organization
自信&有活力的公共演讲者,能与各个层面员工进行有效的交流和互动
Enthusiastic and positive personality; effective leader and team player, possessing a high degree of professionalism and sound human resources management capabilities
个性热情积极;有效的领导和团队协作者,有高度专业和扎实的人力资源管理能力
Strong organizational skills, works well on their own, able to set and meet deadlines with quality
results优秀的组织能力,能独立完成工作,能准时优质的完成工作
QUALIFICATIONS
学历要求
Degree in Hotel/Human Resources Management or its equivalent
酒店/人力资源管理或类似专业
Working knowledge of Excel, MS Word, PowerPoint & Publisher
熟练使用Excel, MS Word, PowerPoint & Publisher软件
EXPERIENCE
经验要求
Minimum 3– 5 years experience in the Hospitality Industry, with minimum of two years in
a Leadership role至少3-5年酒店从业经验,至少2年管理级别经验
Human Resources experience a definite asset
必须有人力资源管理经验
Interaction Management facilitator an asset
互动管理服务工作经验
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Raffles Hainan Clear Water Bay - 12 Kilometers Pristine Beach, overlooking the deep blue tropical waters, an oasis of calm and charm. Raffles Hainan Clear Water Bay - is an oasis by landscaped the 160 , 000sqm tropical gardens over looking the sparkling waters ofClear Water. The hotel has 287 elegant rooms and 32 private private villas, 5 distinctive restaurants and bars respectively serving Chinese, Asian and Western food, fashion, a blend of Chinese and Western. The hotel creates exceptional unique quality and luxury atmosphere, is a quality traveler's spiritual habitat, for every visiting guest to deliver a touch of luxury.酒店坐落于世界第三个“会唱歌的沙滩”清水湾,12公里纯美白沙延绵,是俯瞰中国南海的绝佳海滩位置之一。占地面积16万平方米,拥有11万平方米郁葱热带花园环绕,营造出静谧的自然环境,宛若将宾客包裹在一片宁静的绿洲中。酒店拥有287间格调高雅的客房和32栋私密精致的私人别墅,5间各具特色的餐厅与酒吧分别提供中餐,亚洲餐食和西餐,时尚入流,中西合璧。酒店营造出卓越不凡的独特品质及奢华的氛围,是品质旅行者的心灵栖所,为每一位到访的宾客传递触动心灵的奢华。