• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 领导好

JOB RESPONSIBILITIES
Meet and greet all Suite and Villa arrival.
Check all VIP rooms before arrival.
Assist the guest with check in and check out and make sure the billing is correct.
Use “moment of truth” meeting the guest and create a memorable experience.
Be familiar with all guests preferences and personalize the service.
 
QUALIFICATIONS
At least 1 year guests service experience within international brand hotels.
Good English and computer skills.
Good knowledge of the entire Front Office, Housekeeping and Food and Beverage Operations.
Knowledge of Opera Property Management System preferred.
 
岗位职责
每天迎接并问候套房和别墅的到店客人。
在抵店前检查所有的贵宾房间。
协助客人办理入住和退房并保证账单准确无误。
利用关键时刻拜访客人并创造难忘的经历。
熟悉所有客人的喜好并提供个性化服务。
 
任职要求
至少1年以上国际品牌酒店宾客服务工作经验。
良好的英语沟通能力和电脑技能。
熟悉整个前厅部、客房部和餐饮部运营。
熟悉运用Opera系统优先考虑。

Raffles Hainan Clear Water Bay - 12 Kilometers Pristine Beach, overlooking the deep blue tropical waters, an oasis of calm and charm. Raffles Hainan Clear Water Bay - is an oasis by landscaped the 160 , 000sqm tropical gardens over looking the sparkling waters ofClear Water. The hotel has 281 elegant rooms and 32 private private villas, 5 distinctive restaurants and bars respectively serving Chinese, Asian and Western food, fashion, a blend of Chinese and Western. The hotel creates exceptional unique quality and luxury atmosphere, is a quality traveler's spiritual habitat, for every visiting guest to deliver a touch of luxury.酒店坐落于世界第三个“会唱歌的沙滩”清水湾，12公里纯美白沙延绵，是俯瞰中国南海的绝佳海滩位置之一。占地面积16万平方米，拥有11万平方米郁葱热带花园环绕，营造出静谧的自然环境，宛若将宾客包裹在一片宁静的绿洲中。酒店拥有281间格调高雅的客房和32栋私密精致的私人别墅，5间各具特色的餐厅与酒吧分别提供中餐，亚洲餐食和西餐，时尚入流，中西合璧。酒店营造出卓越不凡的独特品质及奢华的氛围，是品质旅行者的心灵栖所，为每一位到访的宾客传递触动心灵的奢华。