招聘学习发展经理_海南清水湾莱佛士酒店招聘信息-最佳东方

PURPOSE OF POSITION

职位目的

To assist Director of Talen&Culture to monitor and analyze staff training needs and oversee and implement all departmental training programs.

协助人才文化总监管理和分析员工培训需求，督促部门开展所有部门培训。

KEY ROLES & RESPONSIBILITIES

主要职能和责任

· Assist in the creation, implementation and facilitation of a Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan

协助制定、实施和促进与酒店目标和战略计划一致的酒店培训计划和培训预算

· Initiate, co-ordinate, execute and follow-up on all training activities within the hotel

发起、协调、执行并跟进酒店所有培训活动

· Supports Director of Talen&Culture with the coordination and delivery of training programs

支持人才文化总监开展培训项目

· Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching and guidance and support

协助各部门制定部门介绍和正在进行的培训计划和其他学习活动；通过不断的训练、指导和支持，保持积极的跟进

· Provide support and development of Departmental Trainers as required

按要求提供部门培训师需要的支持和发展

· Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry

积极与行业协会、外部培训公司及与酒店业相关的学术顾问保持合作与联系

· Update training information in employee HR System, maintain accurate records of activities and participant information

更新系统中的员工培训信息，保存员工活动和培训的详细出勤信息

· Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized

管理培训日程安排确保学习资源和学习计划的最大化

· Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all colleagues

创建并管理一个能被所有员工使用的视频/书刊/杂志图书馆

· Assisting with general support for T&C office (including front counter, benefits and recruiting) and participate and assist in other projects as required

为整个人才文化部提供协助和支持（包括前台、福利和招聘）并按要求参与或协助其他项目

· Champion all Colleague Committee related initiatives including monthly recognition and Committee Meetings

主持所有与员工委员会有关的活动，包括月度员工奖励和委员会会议

PERSONAL ATTRIBUTES

个人特质

· Solid communication skills, both written & verbal

扎实的书面和口头沟通技巧

· A confident & dynamic public speaker, able to communicate and interact effectively with all levels of an organization

自信&有活力的公共演讲者，能与各个层面员工进行有效的交流和互动

· Enthusiastic and positive personality; effective leader and team player, possessing a high degree of professionalism and sound human resources management capabilities

个性热情积极；有效的领导者和团队协作者，有高度专业和扎实的人力资源管理能力

· Strong organizational skills, works well on their own, able to set and meet deadlines with quality results

优秀的组织能力，能独立完成工作，能准时优质的完成工作

QUALIFICATIONS

学历要求

· Degree in Hotel/Human Resources Management or its equivalent

酒店/人力资源管理或类似专业

· Working knowledge of Excel, MS Word, PowerPoint & Publisher

熟练使用Excel, MS Word, PowerPoint & Publisher软件

EXPERIENCE

经验要求

· Minimum 3 – 5 years experience in the Hospitality Industry, with minimum of two years in a Leadership role

至少3-5年酒店从业经验，至少2年管理级别经验

· Human Resources experience a definite asset

必须有人力资源管理经验

· Interaction Management facilitator an asset

互动管理服务工作经验

All great journeys begin somewhere, and ours began in Singapore some 130 years ago with the opening of the first Raffles Hotel. Today, Raffles has evolved into an international brand, with the Raffles name spans across the globe from exotic destinations to vibrant cities. Raffles Hainan, located in the “Hawaii of Asia” – Hainan, is grand opened in November of 2013 and enjoyed a superior beachfront location while offering guests direct access to the adjacent championship golf course. The resort’s 299 guestrooms and 32 luxurious villas are among the most spacious and all offer commanding sea views. The resort will feature 6 exciting food and beverage concepts, a 1,400 sqm Raffles Spa, a grand ballroom and flexible meeting spaces for special events.At Raffles, we believe that true luxury is not just about physical luxury, it is about how our guests feel. We call this ‘emotional luxury’. We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global hospitality brand. 所有绝美的旅程都会在某一个地方开始，而我们的开端源于130多年前的新加坡，伴随着第一家莱佛士酒店的开幕。时值今日，莱佛士足迹遍布全球知名城市，成为广为认可的国际酒店品牌。海南莱佛士酒店位于著有“亚洲夏威夷”之称的海南，于2013年11月盛大开业，坐拥纯美海岸线，毗邻世界级高尔夫球场。299间全海景客房及32间奢华别墅，为宾客提供超大海景视野，宾客在享受精致的同时，俯瞰水清沙白。酒店拥有六间不同风格的餐厅，1400平方米莱佛士水疗设施，大型宴会厅及面积各异的多功能厅，满足各种会议需要。在莱佛士，我们相信真正的奢华，不仅仅来自于物质奢华，而是源自宾客感受，我们称之为“触动心灵的奢华”。我们为具有天赋、专心致力于酒店行业、自我鞭策，并热忱追随全球领导地位酒店品牌的同事们，提供绝佳的职业发展与成长机会。 Our Brand Promise 我们的品牌承诺 A Raffles hotel is an oasis for the well travelled. Delivering emotional luxury to everyone who visits us. 莱佛士是品质旅行者的心灵栖所，为每一位到访的宾客传递触动心灵的奢华。 The Raffles Way 莱佛士待客之道 Welcoming – Be hospitable and proud to bring guests into your hotel, making them feel at home.热情 – 款待周到，亲切好客，让人乐意下榻酒店，营造宾至如归的感受。Thoughtful – Understand, anticipate and care about what our guests need, where nothing is too much effort.体贴入微，关怀备至，设想周到；不辞劳苦，只为做得更好。Charming – Be warm, genuine, individual and interesting; making everyone feel at ease.迷人 – 永保真诚、独特、风趣，让人毫无压力、倍感自在。Graceful – Be polite, elegant and discreet; never in the way, always there when needed.优雅 – 彬彬有礼，保持气度；总能在必要之时献上贴心服务，又不会给宾客形成干扰。Generous – Be generous with your time when engaging with our guests.慷慨 – 不吝啬与客人沟通的每一分钟时间。Grooming – Be well presented.仪容仪表 – 保持整洁得体的形象。 Our Values 我们的价值观Guest Passion - 热忱待客Sustainable Performance - 持续绩效Spirit of Conquest - 进取精神 Innovation - 创新Respect - 尊重Trust - 信任For more information, welcome to visit our website: https://frhi.taleo.net/careersection/ext_frhi/moresearch.ftl?lang=en更多信息，欢迎浏览我们的官方网站：https://frhi.taleo.net/careersection/ext_frhi/moresearch.ftl?lang=en