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PURPOSE OF POSITION 职位目的
To ensure timely and up-to-date collection from debtors. To ensure Tenants are billed timely and accurately. To rectify and correct guests’ billings.
确保及时的收集最新的应收账款。 确保及时准确给房客开具账单。修改纠正客户账单。
KEY ROLES & RESPONSIBILITIES 主要任务和岗位职责
Verify all incoming payments and ensure these are matched correctly to outstanding bills
确认所有进账并确保其和未偿付票据相配。
Ensure all AR accounts created are supported by approved credit applications
确保所有创建的应收账户有许可信贷申请书支持
Process credit applications – conduct company searches, make credit enquiries and make recommendations for Management’s approval
处理信贷申请——管理公司调查,整理信贷查询以及管理许可推荐
Monitor AR outstanding amounts to be within approved credit limits
监管未付应收账户在许可信贷限制内
Assist Front Office on monitoring and clearing of PM accounts
辅助前台监管和清理PM(假房)账户。
Hold monthly credit meetings and keep all departments updated on collection and/or credit status and challenges
举办月度信贷会议,保持所有部门及时更新信贷数据和挑战
Prepare credit meeting minutes and monthly credit schedules in accordance to policies in a timely manner?
准备信贷会议记录,并按照政策及时准备月度信贷安排
Ensure tenants’ billings are done timely and accurately
确保及时准确开账给住户
Follow-up with tenants on information required for variable rent calculations
处理住户变量租金计算的信息问题
Attend to credit card charge-back queries
负责信用卡拒付返钱问题
PERSONAL ATTRIBUTES 个人品质
Pleasant personality
性格开朗、善于沟通
Neat appearance
着装整洁
Oral and written fluency in English
流利英语口语及书面表达能力
Display initiative
主动、热情的工作态度
Team player
良好的团队合作精神
Customer/people oriented
顾客为主
QUALIFICATIONS 任职资格/资格证书
Diploma in Accounting
会计学大专学历
EXPERIENCE 工作经验
Minimum of 3 - 5 years experience in accounting with at least 1 year in AR or Credit in a international brand hotel
最少3-5年会计工作经验,至少一年国际品牌酒店应收或信贷工作经验
All great journeys begin somewhere, and ours began in Singapore some 130 years ago with the opening of the first Raffles Hotel. Today, Raffles has evolved into an international brand, with the Raffles name spans across the globe from exotic destinations to vibrant cities. Raffles Hainan, located in the “Hawaii of Asia” – Hainan, is grand opened in November of 2013 and enjoyed a superior beachfront location while offering guests direct access to the adjacent championship golf course. The resort’s 299 guestrooms and 32 luxurious villas are among the most spacious and all offer commanding sea views. The resort will feature 6 exciting food and beverage concepts, a 1,400 sqm Raffles Spa, a grand ballroom and flexible meeting spaces for special events.At Raffles, we believe that true luxury is not just about physical luxury, it is about how our guests feel. We call this ‘emotional luxury’. We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global hospitality brand. 所有绝美的旅程都会在某一个地方开始,而我们的开端源于130多年前的新加坡,伴随着第一家莱佛士酒店的开幕。时值今日,莱佛士足迹遍布全球知名城市,成为广为认可的国际酒店品牌。海南莱佛士酒店位于著有“亚洲夏威夷”之称的海南,于2013年11月盛大开业,坐拥纯美海岸线,毗邻世界级高尔夫球场。299间全海景客房及32间奢华别墅,为宾客提供超大海景视野,宾客在享受精致的同时,俯瞰水清沙白。酒店拥有六间不同风格的餐厅,1400平方米莱佛士水疗设施,大型宴会厅及面积各异的多功能厅,满足各种会议需要。 在莱佛士,我们相信真正的奢华,不仅仅来自于物质奢华,而是源自宾客感受,我们称之为“触动心灵的奢华”。我们为具有天赋、专心致力于酒店行业、自我鞭策,并热忱追随全球领导地位酒店品牌的同事们,提供绝佳的职业发展与成长机会。 Our Brand Promise 我们的品牌承诺 A Raffles hotel is an oasis for the well travelled. Delivering emotional luxury to everyone who visits us. 莱佛士是品质旅行者的心灵栖所, 为每一位到访的宾客传递触动心灵的奢华。 The Raffles Way 莱佛士待客之道 Welcoming – Be hospitable and proud to bring guests into your hotel, making them feel at home.热情 – 款待周到,亲切好客,让人乐意下榻酒店,营造宾至如归的感受。Thoughtful – Understand, anticipate and care about what our guests need, where nothing is too much effort.体贴入微,关怀备至,设想周到;不辞劳苦,只为做得更好。Charming – Be warm, genuine, individual and interesting; making everyone feel at ease.迷人 – 永保真诚、独特、风趣,让人毫无压力、倍感自在。Graceful – Be polite, elegant and discreet; never in the way, always there when needed.优雅 – 彬彬有礼,保持气度;总能在必要之时献上贴心服务,又不会给宾客形成干扰。Generous – Be generous with your time when engaging with our guests.慷慨 – 不吝啬与客人沟通的每一分钟时间。Grooming – Be well presented.仪容仪表 – 保持整洁得体的形象。 Our Values 我们的价值观Guest Passion - 热忱待客Sustainable Performance - 持续绩效Spirit of Conquest - 进取精神 Innovation - 创 新Respect - 尊 重Trust - 信 任For more information, welcome to visit our website: https://frhi.taleo.net/careersection/ext_frhi/moresearch.ftl?lang=en更多信息,欢迎浏览我们的官方网站:https://frhi.taleo.net/careersection/ext_frhi/moresearch.ftl?lang=en