• 五险一金
• 技能培训
• 带薪年假
• 员工生日礼物
• 岗位晋升
• 节日礼物
• 人性化管理
• 管理规范
• 午餐补贴
• 包吃包住

岗位概要：

负责楼层客房检查，监督管理客房服务员的工作质量。

SPECIFIC DUTIES:
1. Arrange associates’ daily tasks reasonably and 
fairly
2. Conduct daily floor briefing.
3. Inspect assigned guestrooms. 
Strictly according to hotel standard and ensure all the guestrooms are clean 
with all facilities properly operating.
4. Inspect all check out guestrooms 
and update room status timely for selling.
5. Be in charge of associates’ 
training and coaching.
6. Inspect and ensure all associates make guestrooms 
according to procedures.
7. Report all maintenance needs to Engineering 
timely and follow up the outcome.
8. Weekly and monthly check of guest 
amenities and store the guest amenities in order.
9. Ensure all the Lost and 
Found extending to housekeeping office in the day. Any deferred extending is 
strictly forbidden.
10. Handle guest complaint. It is essential to achieve 
guest satisfaction. Meanwhile, the floor supervisor shall inspect and give 
instant feedback to quest request.
11. Coordinate with Engineering Department 
and arrange guestrooms maintenance and MRT.
12. Record daily special issues 
on the office log book and prepare the following up list for the next 
shift.
13. Evaluate associates’ performance.
14. Other assignments direct 
by the supervisor.

上海衡山路十二号华邑酒店是由洲际酒店集团管理。酒店位于繁华都市中心地带，地处素有东方“香榭丽舍”之美誉的衡山路，距离新天地、徐家汇、虹桥、陆家嘴等各大商务、文化、娱乐区咫尺之遥。 171间客房及套房酒店的装饰设计灵感来自于整个街区典雅的欧式建筑和浓郁的海派风情，向所有客人提供的24小时专职管家服务，将传统的中式待客之道与现代化的设施完美糅合。 HUALUXE Shanghai Twelve at Hengshan is managed by IHG Inc. Located in the heart of a bustling modern metropolis, the oriental “Champs Elysees” the laudatory name of Hengshan Road, our Hotel is perfectly situated to explore the rich stories of former French Concession and Chinese heritage, and in close proximity to the Entertainment and Business areas. The 171 exquisitely furnished rooms take inspiration from the surrounding neighborhood’s sumptuous architectural history and landscape, and 24-hour Butler Service to all guests essentially blending cultures and timelines in a “traditional Chinese hospitality melding with contemporary amenities” style. 所有应聘者可将详细中英文简历邮寄或发送至以下邮箱Rye.Tan@ihg.com人力资源部收（请注明应聘）！ 请在来信或电子邮件中注明您申请的职位。 上海衡山路十二号华邑酒店，真诚欢迎您的加入！