招聘Learning & Development Manager 学习与发展经理_上海新天地朗廷酒店招聘信息-最佳东方

· Develop L&D policies as required.

根据要求制定学习与发展政策。

· Develop and monitor annual and monthly training budget.

制定并监控年度及月度培训预算。

· Conduct needs analysis with department managers to assess specific learning needs.

与部门经理合作进行需求分析，确定学习需求。

· Maintain a current knowledge of statutory requirements and develop creative and innovative training programs (on-line or off-line)

熟悉当前法定的培训项目的要求，以及开发一些创新的培训项目（线上或者线下）

· Conduct training programs such as Orientation, English training, customer service programs, supervisory and management skills programs, and other components of the LHI Learning & Development Framework as necessary.

根据需要开展各项培训课程，如入职培训、英语培训、客户服务培训、管理技能培训及朗廷酒店集团学习与发展框架中的其他培训项目。

· Coordinate training programs with external consultants such as beauty make-up class, grooming class, fire safety training, first aid class, hygiene class, etc.

与外方顾问协调化妆、仪容仪表、防火安全、急救、卫生等培训项目。

· Evaluate training effectiveness by conducting training audits and produce audit reports for management review.

通过审核评估培训效果，制作审核报告交管理层审阅。

· Develop Departmental Trainers System by conducting Train-the-trainer program, monthly training plan and report system, etc.

通过培训员培训、月度培训计划和报告系统等发展部门培训员系统。

· Conduct monthly departmental trainer meeting.

组织每月部门培训员会议。

· Sit-in departmental training sessions and give feedback to departmental trainers.

旁听部门培训并向部门培训员提供反馈。

· Develop and monitor Best Trainer Award system.

发展和监控最佳培训员奖励系统。

· Monitor and oversee all departmental learning programs including, Departmental Orientation, FLHSS (Fire Life Health Safe Security), etc

监督和管理所有部门学习项目，包括部门入职、防火、生命健康、安保培训等。

· Develop and present Annual and Monthly Training Plan and Calendar.

制定出台年度和月度培训计划和日程安排。

· Recruit and monitor student trainees and management trainees according to annual plan.

根据年度计划招聘并监督学校实习生及管理实习生。

· Conduct monthly trainee meeting.

组织每月实习生会议。

· Monitor and control training resources.

监管培训资源。

· Track, input and maintain all individual colleague learning & development records within HRMIS System.

在人力资源管理信息系统内跟踪、录入及管理所有员工的学习与发展记录。

· Maintenance of attendance records and other documentation related to the Learning & Development efforts.

维护与学习和发展活动有关的考勤记录和其他文件。

· Maintain creative training communication channels (Wechat, Notice Board, emails or other platform).

管理各个培训沟通渠道，保证其内容新颖。

· Observe and appraise colleague performance during sessions, providing feedback to management which would facilitate improvements in accordance to LHI standards with regard to product and performance.

评估员工在各阶段的表现并向管理层反馈，以促进产品和绩效按朗廷酒店集团的标准不断得以提高和完善。

· Support all efforts to enliven our Company’s Vison, Mission, Objective & Values (VMOV) Brand Promise, and Quality and Guest Experiences programs throughout the hotel leading by example and serving as a role model.

支持酒店内一切以实例和楷模活化公司远景、使命、目标、信念，品牌承诺以及顾客体验项目。

· Ensure security and confidentiality of all information throughout the hotel.

保证酒店所有信息机密安全。

· Plan and conduct meetings with EXCO members, department managers, departmental trainers and rest of colleagues to review performance trends, develop action plans and give recognition.

组织会议，与行政委员会委员、部门经理、部门培训员及其他员工研究业绩走向、制定行动方案并给予肯定。

· Perform any duties as assigned by the management deemed necessary.

执行任何管理层委托的工作。

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