1、知晓每一位客人的到来,确保及时记录和处理所有顾客点单;
2、核对客户需求,清洁餐桌,提供和合理推荐菜单中食物(熟悉菜单来做出食物过敏建议),在整个用餐过程中保 持优质的服务规范,并处理客人的其他相关要求;
3、积极销售并推荐菜单中菜式,在合适情况下增加销售收入,提高每个客人人均消费额;
4、及时向客人收款,确保所有营业额准确记录并与所收钱款一致;
5、确保所有钱款安全保管,并在轮班结束后准确清帐;
6、确保负责区域与工作区域时刻保持干净、整洁、物品摆放整齐;
7、根据需要,承担下方各项关于招待、外卖、饮料、甜点、咖啡服务的职责;
8、支持餐厅前厅团队服务标准的执行;
9、使用合理工具和设备支持餐厅前厅团队的培训;
10、确保所有餐厅运营系统和流程的有效执行、及时更新,并且所有员工循规操作,以达到公司指定要求;
11、承担下方各项高级服务员的相关职责;
12、对餐厅及其特定区域的法律许可情况有很好的了解。
任职要求
1、有至少1年在西餐厅相关的工作经验;
2、使用合理工具和设备支持餐厅前厅团队的培训;
3、良好的沟通能力,良好的英语交流能力;
4、出色的个人卫生和自我呈现能力;
5、具有风趣、诚实和勤奋的工作态度;
6、工作努力、积极,能够高标准完成日常工作。
Responsibilities
1、By acknowledging every guest on arrival ensuring orders are taken promptly and queries dealt with
2、By maintaining excellent service standards, throughout the meal, by checking back with guests, clearing tables, offering and recommending menu items (displaying good menu knowledge to advise on allergies) and dealing with other guest requirements
3、By actively selling and recommending menu items, where appropriate, to increase sales and drive average spend per head (ASPH)
4、By taking payment from guests promptly, ensuring all transactions are completed accurately and the correct money is exchanged
5、By ensuring all monies are securely handled and accurately balanced at end of shift
6、By ensuring your section and working areas are kept clean, tidy, set and stocked up at all times
7、By undertaking all accountabilities as detailed below for Host/Take Away/Drinks/Desserts/Coffee as required Standard
8、By supporting the implementation of company standards for front of house team
9、By using the appropriate tools and equipment to support training for front of house team
10、By making sure all restaurant systems and processes are implemented, updated and followed by all team members to meet our standards
11、By undertaking all accountabilities as detailed below for Senior Waiter
12、By having a good understanding of licensing laws relating to specific locations/restaurants
Requirements
1、At least 1yrs relevant experience in a Western restaurant
2、By using the appropriate tools and equipment to support training for front of house team
3、Good communication skills and Good oral English skills
4、Exceptional personal hygiene and self-presentation
5、Fun, honest and hard-working attitude
6、Hard working, proactive, could finish daily work with high quality
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上海新天地朗廷酒店位于上海休闲娱乐中心地带,毗邻有 "东方香榭丽舍大道" 美誉的淮海路。酒店的经典隽永风格与老上海的独特魅力相互呼应,打造宁谧典雅的逍遥国度,让宾客细赏新旧文化迸发的火花。酒店的 357 间客房和套房揉合传统中式元素与现代风格,偌大的落地窗户将上海的醉人美景尽收眼底,结合优雅布置、豪华家具及经典的尊贵设施,为宾客缔造舒适惬意的住宿体验。酒店的餐厅和酒吧汇聚世界各地的美酒佳肴,开启难忘的美味旅程。凯旋餐厅大厨在开放式互动厨房即席烹调琳琅满目的环球美食,让人大饱眼福和口福,而米其林食府唐阁以独有的创意将传统名菜与新派美食结合,带来惊喜。宾客享用丰富盛宴后,更可以光顾露天的「新」吧,在星光下品尝特色鸡尾酒和各种小食,享受悠然时光。24小时开放的健身中心配备先进的体能训练器材,让您随时锻炼体魄。您也可以在 25 米的室内恒温游泳池内尽情畅泳,或在屡获殊荣的水疗中心享受以传统中医学为基础的疗程,彻底护养身心。酒店拥有 2,000 平方米的活动场地,从商务会议到盛大婚宴,都能灵活尽应所需。专业资深的活动策划团队确保商务会议或盛大婚礼尽善尽美。有意者请将履历电邮至: tlshx.recruitment@langhamhotels.com 如欲对酒店作更多了解, 请登入http://xintiandi.langhamhotels.com.cn 在使用, 求职者所提供的个人资料时,雇主会严格遵守其个人资料政策的规定,并在收到要求后,会随即提供一份有关政策的复本。